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In September of 2020, the State of Mississippi became the first to implement NIC’s TeleGov as part of the Skip the Line program for the Mississippi Department of Public Safety (DPS). The online scheduling tool, built specifically for government, was tasked with helping the DPS reopen safely and efficiently. Since its launch, more than 185,000 appointments across 30 locations have been scheduled using the platform and its back-office and front-end features.
NIC Kentucky recently helped deploy the Office of the Governor’s “Shot at a Million” vaccination campaign platform. Gov. Andy Beshear’s vaccination sweepstakes offers a million dollars to three vaccinated Kentuckians and a full ride to college for 15 eligible students. Using NIC’s GovStatus solution, a rapid deployment, cloud-based web solution, NIC Kentucky created two webforms linked from one landing page for citizens to submit vaccination information in exchange for multiple chances to win. The platform has received nearly 332,000 submissions since implementation with that number increasing quickly.
Congratulations to our state enterprises and state partners named 2021 Hermes Award winners. The NIC Division totaled 17 awards. From our more than 130 pandemic response solutions to outdoor platforms to a wide array of user-friendly digital services, these innovations have changed digital government for the better. NIC, a wholly owned subsidiary of Tyler Technologies, is proud to play our part in helping our state partners lead the country in government experience.
NIC participated in Nacha's Payments Innovation Alliance Spring Meeting. The meeting provides a global perspective on topics such as open banking, alternative payments, buy now pay later options and more. In 2020, NIC, now a part of Tyler Technologies, securely processed more than 400 million online transactions and more than $24 million on behalf of our government agency partners. Additionally, we introduced cash payments for government to provide inclusive, alternative payment options for cash-reliant individuals.
NIC attended the Outdoor Recreation Roundtable's Partners Outdoors conference. The event brought together fellow stakeholders from federal agencies, business, and nonprofit sectors to discuss to future of outdoor recreation. NIC, a wholly owned subsidiary of Tyler Technologies, is celebrating our 20th year as a leader in the outdoor recreation technology space. In 2020, NIC helped states provide digital access to more than 50,000 park reservations for campgrounds and 700,000 federal and state park mobile entry passes through YourPassNow and OneOutdoor. In addition, we processed more than 13 million hunting- and fishing-related sales, including licenses, tags, permits, and stamps.
NIC attended the Western Governors’ Association’s virtual Western Prosperity Roundtable to discuss expanded prosperity throughout the West. The forum assembled governors, stakeholders, policymakers, and experts for conversation on issues affecting opportunity and quality of life to promote thriving communities and economies. NIC discussed telehealth, policy, emergency management, education, and connectivity alongside members of our partner states.
Today marks the beginning of NIC’s next chapter as part of Tyler Technologies. With our transaction now complete, we are excited to officially join the Tyler team, and look forward to further strengthening our position as a leading innovator in digital government software and services and payment processing. Importantly, our team remains as committed as ever to our core principles, continuous innovation, and the many stakeholders we serve.
The Nebraska Department of Motor Vehicles, in partnership with digital government services provider NIC Nebraska, has launched three new services to help customers save time and money. The services include fleet renewal services, dealer e-services and real-time SR-22 submission. “These new services demonstrate the ongoing effort of my administration to create more efficient and effective customer-focused state government,” said Gov. Pete Ricketts. “This is another example of government working collaboratively with our industry partners to provide modern, innovative and convenient ways to do business in Nebraska.” The new services provide numerous digital efficiencies for Nebraska residents, businesses, insurance providers and their corresponding government agencies.
Government Technology featured another NIC solution last week – Indiana’s single sign-on portal. In October 2020, the Indiana Office of Technology’s (IOT) single sign-on portal surpassed 125,000 users. Today, the number of users has tripled. Developed by the IOT in partnership with the State’s digital services provider NIC Indiana, the Access Indiana portal features 34 government services – all accessible with a single password – to provide a streamlined user experience and numerous digital conveniences for citizens, businesses and government agencies alike. Services include licensing for hunting and fishing, a job seeker portal, appointment scheduling and payment services. “My administration is focused on providing great government service to Hoosiers, and one of the ways we’re doing that is through Access Indiana,” said Gov. Eric Holcomb in the article. Currently, 13 additional services are being transitioned to Access Indiana with a professional licensing service and the state’s library system, INSPIRE, coming soon.
NIC Hawaii and the Hawaii Office of Information Practices are pleased to announce the modernized State Public Meetings Calendar. The calendar serves as the go-to online location for information on all state agency, board and commission events, making it easy for citizens to keep up with Hawaii state government. “The COVID-19 pandemic has made it even more important for citizens to have access to meetings of boards and commissions,” said Cheryl K. Park, J.D., M.B.A., OIP Director. “The modernization of the calendar application makes it easier for our residents to search for events whose outcomes can affect them.”
