NIC Reviews | Glassdoor

NIC Reviews

Updated May 16, 2018
142 reviews

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3.7
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NIC Chief Executive Officer and Chairman of the Board Harry H. Herington
Harry H. Herington
95 Ratings

142 Employee Reviews

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Pros
Cons
  • Vacation accrual is not enough for the work/life balance they offer (in 7 reviews)

  • Little to no opportunities to move up the ladder (in 6 reviews)

More Pros and Cons

  1. "Wonderful Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Austin, TX
    Current Employee - Business Analyst in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NIC full-time (More than 3 years)

    Pros

    Great work atmosphere, incredible benefits, room for growth.

    Cons

    Can't think of any- this company has it all.

    NIC Response

    Feb 1, 2018 – Director of Human Resources

    Thank you for sharing a wonderful review. We are very happy to hear you enjoy working here. NIC is committed to making the Company the best place employees have ever worked. Thank you again for the... More


  2. "Web Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Olathe, KS
    Former Employee - Anonymous Employee in Olathe, KS

    I worked at NIC (Less than a year)

    Pros

    The best place to work as an intern

    Cons

    Nothing to say as a cons

    Advice to Management

    No as they are already at doing good

    NIC Response

    May 21, 2018 – Director of Human Resources

    We are happy to hear you have had such a great experience working here and that you see why we are an industry leader in digital government.

  3. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at NIC full-time (More than a year)

    Pros

    Relaxed atmosphere, great benefits, stock purchase plan

    Cons

    pay is lower than market worth.

    Advice to Management

    With as much net revenue as you have, invest more in your employees salaries outside of the management team.

    NIC Response

    May 21, 2018 – Director of Human Resources

    We appreciate you taking the time to review NIC and our CEO, Harry Herington. Having a relaxed work environment and a total compensation package that includes free benefits and stock options are... More


  4. Helpful (1)

    "Fantastic Environment but with Limited Growth Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Account Manager in Austin, TX
    Current Employee - Strategic Account Manager in Austin, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at NIC full-time (More than 5 years)

    Pros

    Great work-life balance, emphasis on community service, and excellent benefits.

    Cons

    Limited professional development and upward mobility.

    Advice to Management

    Emphasize accountability and cultivate a culture of meritocracy.

    NIC Response

    Mar 23, 2018 – Director of Human Resources

    We are happy to hear that you value the great benefits, community involvement and work-life balance we have at NIC. Career growth and employee professional development are priorities at NIC. We... More


  5. "Great Company, could use a revisit of performance incentive strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NIC full-time

    Pros

    Flexible Management and Schedules
    Interesting Enviornment/Business
    Good Benefits - Health/Dental 100% paid for (including your family)
    Family Feel
    Challenging/Exciting Company

    Cons

    Challenging Growth
    Pay is average/slightly below for lower levels
    No performance incentive bonus for vast majority of employees

    Advice to Management

    Consider adding incentives for employees below Director level to have the opportunity to receive larger bonuses based on goals/company achievements/department and/or portal objectives, etc.

    NIC Response

    Mar 21, 2018 – Director of Human Resources

    Thanks for the great review! We are happy to hear that you value our culture and great benefits package, and that you find your work at NIC is interesting, challenging and exciting. We are always... More


  6. "Anonymus"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NIC full-time

    Pros

    Good Work Life Balance at NIC

    Cons

    Poor Management decisions at times

    NIC Response

    Mar 21, 2018 – Director of Human Resources

    Thank you for the review. It’s great to hear you value the work-life balance our company has to offer. As our CEO says, give 100 percent at work, but 110 percent at home. Thank you for being on the... More


  7. Helpful (1)

    "Good Company - Varies By State"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at NIC full-time

    Pros

    World-class benefits. Opportunities for growth. Constantly changing, entrepreneurial landscape.

    Cons

    Leadership tends to over-commit to unreasonable goals in order to secure new business while overlooking operational needs. Experience differs greatly between state portals.

    Advice to Management

    Consider the long term support needs of any decision or new pursuit.

    NIC Response

    Mar 19, 2018 – Director of Human Resources

    Thank you for the review. As the nation’s largest provider of digital government services, we’re always looking to grow our business and be the best place our employees have ever worked.

  8. Helpful (4)

    "Suffocating Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Management in Madison, WI
    Current Employee - Project Management in Madison, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NIC full-time (More than a year)

    Pros

    Great no cost benefits

    Cons

    Upper management is suffocating at the Madison office. You will be undervalued and told that you are easily replaced at the salary offered. Office hours are 8-5pm with no option to work from home or flex your hours if need be. Vacation accrual is not enough for the work/life balance they offer. Quality of work is often poor. Office has just been renovated to add a few more desks, but cut everyone else's space down to just enough space to fit 2 monitors. Request for training and supplies is usually ignored, office printer is over 10 years old and often doesn't work. All of this together makes you wonder about the financial stability of the Wisconsin office.

    Advice to Management

    If you want to keep your employees around offer flexible hours, a work from home schedule and let them know they are appreciated.

    NIC Response

    Mar 21, 2018 – Director of Human Resources

    Thank you for sharing your comments. We believe a culture that emphasizes work/life balance is key to a happy workforce. We are sorry to hear your concerns and want to work with you to address them... More


  9. "Really Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NIC full-time (More than 3 years)

    Pros

    Fair pay
    Good Benefits- Fully paid medical/dental insurance, life insurance valued at double your pay up to $200,000, tuition reimbursement, Vacation time, all state holidays as paid holidays off
    Nice people, passionate people
    Company respects employee lives outside of work and doesn't encourage working extra hours except in rare occasions (like close to a new system launch).
    Project Managers and Developers can be chosen to go to yearly company wide conferences in different cities around the country where the company has offices located to go to lectures and network with other members of the company in other states.

    Cons

    Depending on your department, you may feel alienated from the other departments and other people in the company. The only teams that have room for upward growth are programmers and project managers. Most other positions (except management) don't have options to move up.
    Training is not supplied to employees unless asked for repeatedly. Some positions don't seem to be able to get any training even if they want it though.
    Though many of the positions are paid well (project managers, developers, managers), some positions are underpaid in the company. But considering the benefits supplied, it may still be considered and improvement over other companies.
    Sometimes the company feels like a bit of a "boys club" where you kind of need to get into the "club" to be noticed or respected, but for the most part if you work hard you will be noticed.

    Advice to Management

    Encourage more team building within the portals. Break up the "boys club" mentality brewing in some compartments of the company and upper management. Offer more scheduled training opportunities for all levels at the company, not just the well paid employees.

    NIC Response

    Jan 29, 2018 – Director of Human Resources

    Thanks for sharing your feedback! We are very happy you value the Company and enjoy working here. We believe that our benefits, career opportunities, and most importantly, you --- all of us as... More


  10. "NIC is a great company with excellent benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NIC full-time (More than 10 years)

    Pros

    Excellent benefits for whole family
    Provides innovative solutions for state and local government
    Lots of opportunity to learn new skills
    Big company with small company feel at local offices
    Great work/life balance

    Cons

    Management path is limited and often requires relocation

    Advice to Management

    Provide more incentives/rewards based on job performance

    NIC Response

    Jan 22, 2018 – Director of Human Resources

    Thank you for taking the time to review NIC. We appreciate you highlighting some of the benefits that differentiate us within the workforce. We are pleased to hear you recognize that there are... More


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