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NIC Reviews

Updated February 20, 2018
134 reviews

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3.6
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NIC Chief Executive Officer and Chairman of the Board Harry H. Herington
Harry H. Herington
93 Ratings

134 Employee Reviews

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Pros
Cons
  • Little to no opportunities to move up the ladder (in 6 reviews)

  • If you take a position at NIC your work-life balance is 100% work (in 6 reviews)

More Pros and Cons

  1. "Wonderful Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Austin, TX
    Current Employee - Business Analyst in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NIC full-time (More than 3 years)

    Pros

    Great work atmosphere, incredible benefits, room for growth.

    Cons

    Can't think of any- this company has it all.

    NIC Response

    Feb 1, 2018 – Director of Human Resources

    Thank you for sharing a wonderful review. We are very happy to hear you enjoy working here. NIC is committed to making the Company the best place employees have ever worked. Thank you again for the... More


  2. "Really Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NIC full-time (More than 3 years)

    Pros

    Fair pay
    Good Benefits- Fully paid medical/dental insurance, life insurance valued at double your pay up to $200,000, tuition reimbursement, Vacation time, all state holidays as paid holidays off
    Nice people, passionate people
    Company respects employee lives outside of work and doesn't encourage working extra hours except in rare occasions (like close to a new system launch).
    Project Managers and Developers can be chosen to go to yearly company wide conferences in different cities around the country where the company has offices located to go to lectures and network with other members of the company in other states.

    Cons

    Depending on your department, you may feel alienated from the other departments and other people in the company. The only teams that have room for upward growth are programmers and project managers. Most other positions (except management) don't have options to move up.
    Training is not supplied to employees unless asked for repeatedly. Some positions don't seem to be able to get any training even if they want it though.
    Though many of the positions are paid well (project managers, developers, managers), some positions are underpaid in the company. But considering the benefits supplied, it may still be considered and improvement over other companies.
    Sometimes the company feels like a bit of a "boys club" where you kind of need to get into the "club" to be noticed or respected, but for the most part if you work hard you will be noticed.

    Advice to Management

    Encourage more team building within the portals. Break up the "boys club" mentality brewing in some compartments of the company and upper management. Offer more scheduled training opportunities for all levels at the company, not just the well paid employees.

    NIC Response

    Jan 29, 2018 – Director of Human Resources

    Thanks for sharing your feedback! We are very happy you value the Company and enjoy working here. We believe that our benefits, career opportunities, and most importantly, you --- all of us as... More

  3. "NIC is a great company with excellent benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NIC full-time (More than 10 years)

    Pros

    Excellent benefits for whole family
    Provides innovative solutions for state and local government
    Lots of opportunity to learn new skills
    Big company with small company feel at local offices
    Great work/life balance

    Cons

    Management path is limited and often requires relocation

    Advice to Management

    Provide more incentives/rewards based on job performance

    NIC Response

    Jan 22, 2018 – Director of Human Resources

    Thank you for taking the time to review NIC. We appreciate you highlighting some of the benefits that differentiate us within the workforce. We are pleased to hear you recognize that there are... More


  4. "Purposeful company mission makes it an easy job to love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Columbia, SC
    Current Employee - Project Manager in Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NIC full-time (More than a year)

    Pros

    You're actually improving government communications and interactions for citizens in your state!

    Benefits - Unmatched group healthcare plan!

    Diversity - Employees have a broad range of backgrounds and professional goals. It's truly a diverse work environment!

    Progressive - Folks generally love to adopt or promote new technology and ideas.

    Cons

    We lack a strong, unified project management process and tool

    Feel a little removed from the energy of the corporate office (this could be a pro, too)

    Advice to Management

    Continue caring for your employees and chasing innovation, and I'm convinced you'll prosper for another 25 years!

    NIC Response

    Jan 24, 2018 – Director of Human Resources

    We are glad to hear you relate to our mission and vision, and agree that NIC’s benefit offerings are amazing. Thank you for also commenting on our diverse workforce and culture, we take great pride... More


  5. "Get rid of the "Thorn" in your side and pathetic arrogant CEO Herington, Weber etc and clean house!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NIC full-time

    Pros

    Absolutely none. Worst place I have ever worked. Run away as fast as you can!

    Cons

    Get rid of the "Thorn" in your side. Was the absolute worst manager ever had. Micromanaged me every second he could get a chance to. His weekly meetings "screaming sessions" were pathetic. Resorted back to his military days. No wonder why your companies stock is continuing to go down hill. Open door policy my "As...." Watch out as if you have an issue and need to talk with the higher ups they do not care about you one bit as much as they pretend to and throw you under the bus by going back to your manager. If you are not in the good ole boys club good luck. They will quiz you and ridicule you if you are not absolutely "perfect" in their mind. They frown upon people that look up stuff on google to try to find answers to problems. Absolutely pathetic. Heard rumors they bought servers a while back on ebay and they caught fire in their "data center". What a joke.

    Advice to Management

    Dump every one in management from the top down. Especially the "Thorn" in your side who has moved around a bit in the company. Arrogant s.o.b's. Still hate this place with a passion till this day. Hope it goes under.


  6. Helpful (1)

    "Business analyst and quality assurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst
    Current Employee - Business Analyst
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NIC full-time (More than a year)

    Pros

    Benefits extremely good
    pay is excellent but raise is poorly given
    work vs life good base on what is on your plate to get done

    Cons

    Not a diversity company.
    Take on too many projects at once when you don’t have the capacity to do so...
    Once the pushing employees get to improve or move up the ladder... employees working and the work shows it, is still sitting on the step on the ladder...
    Management does not take authority to get things done relying on employees to work it out but once that does go right you need to push and push that person. Not employee responsibility this is management to make sure.

    Lack of communication about projects
    One business analyst to 6 project management
    Non of the project managers are certified
    Wants you to suggest improvements but nothing is done once suggested

    Advice to Management

    Take responsibility on getting the team together. Don’t depend on your employees even the new employees (not use to that work environment)

    NIC Response

    Jan 30, 2018 – Director of Human Resources

    Thank you so much for your feedback. We are fortunate to enjoy such great benefits. Fully paid insurance with low deductibles and great coverage is almost unheard of in our industry. Thank you for... More


  7. "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Olathe, KS
    Current Employee - Anonymous Employee in Olathe, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NIC full-time (More than 5 years)

    Pros

    Good leadership in IT
    Benefits are excellent (you don't have to pay for them)
    Very flexible on working from home as needed
    Family-focused company
    Excellent Halloween company parties

    Cons

    Few opportunities for advancement
    Average pay, but the benefits help with that
    Lots of re-organization of teams on a regular basis
    Lack of communication

    Advice to Management

    Improve inter-departmental communication
    Find a way to incentivize employees to stay; there are really no advancement opportunities, and the career ladders haven't helped with that

  8. Helpful (1)

    "Needs Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at NIC full-time

    Pros

    Great benefits
    Average salary

    Cons

    High turnover rate
    Lack of responsibility by management
    No advancement opportunity
    Heavy workload for rate of pay
    Lack of communication

    Advice to Management

    The benefits are great but with the heavy workload it's basically impossible to take a vacation unless you are management. The lack of responsibility was a big issue. One shouldn't have to reach out multiple times to management get a response to an inquiry or resolution to an issue. Many are doing the work of two people with little compensation and that contributes to the high turnover rate. Please look into the operation of the portals because the environment portrayed in the corporate offices doesn't appear to be flowing through to the individual portals. If such were the case, there wouldn't be so many people leaving.

    NIC Response

    Jan 23, 2018 – Director of Human Resources

    Thank you for taking the time to provide a review, we appreciate the feedback. Our goal is to have a healthy and inspiring work environment across the company, both at the corporate office and our... More


  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Developer
    Current Employee - Web Developer
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at NIC full-time (More than 8 years)

    Pros

    So many great people work here; it's a pleasure to work with them. Good benefits. Working with government to improve service to citizens is something you can feel good about. Overall, a fun and satisfying place to work.

    Cons

    C-level management is often frustrating by failing to demonstrate and champion true leadership.

    Advice to Management

    Leadership is about empowering, building, and supporting your people so that they can succeed; it is not talking about how great you yourself are.

    NIC Response

    Jan 2, 2018 – Director of Human Resources

    We are happy to hear that your work environment is so positive. Working with people you enjoy makes all the difference at work, as we spend most of our day with them. Seeing the bigger picture of... More


  10. Helpful (6)

    "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at NIC full-time (Less than a year)

    Pros

    Benefits and vacation. Work / home ratio is good

    Cons

    Management is a joke and unless your in the boys club your not worth any time. Snide comments about your worth because your job isn’t important. There is no help when asked. No advancement and consistently ignored by all employees and excluded from all staff meetings

    Advice to Management

    Start looking at what your managers are doing. Constant cursing in offices, on floor or in meetings or in joking ( including bad jokes and sexual comments which are just disregarded because these guys are the “bosses” ) and hostile environments make it terrible place to work for any employee

    NIC Response

    Jan 23, 2018 – Director of Human Resources

    Thank you for sharing your comments. We are glad you value our benefits, vacation, and are experiencing a good work-life balance. We believe a culture that emphasizes this balance is key to happy... More


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