We’re thrilled to present our new President & CEO, Brian Johnson! Brian brings over 30 years’ experience in the CX services industry and has a deep understanding of the transformational powers of cutting edge tech. “I’ve followed Transcom closely over the past years, and am impressed. It is an organization with a clear strategy, a winning team, great clients, and the financial results to reflect it. The dedication to top notch delivery and keeping in step with the advancements in AI and digital go hand in hand with this success. I am beyond proud to be asked to lead such a great company backed by a world class ownership group and Board of Directors”, says Brian Johnson and continues; “While some might fear the future when it comes to AI and its impacts, Transcom has embraced the digital world with a clear understanding of how to harness it to maximize the customer experience and fuel further growth. As a team, we will continue down this path of transformation as we take the organization to the next level of success and beyond.” Brian, there’s no end to how far we can go together. Welcome to Team Transcom!
NEWS ALERT: Transcom signed a letter of intent to acquire VCOSMOS, a high-end CX solution provider in India! "With VCosmos, Transcom will provide a combination of exceptional quality and scalability, powered by generative AI, in one of the world’s most favored offshore destinations,” says Jonas Dahlberg, President and CEO of Transcom. “Transcom, with its large number of international clients and innovative ways of working, is the perfect match for us. We see huge opportunities to provide generative AI-powered and multilingual services through Transcom’s market access”, says Sanjay Mehta Mehta, Co-founder and chairman of VCosmos.
Once again, Transcom has landed in the Top 10 of FlexJobs' annual list of the Top 100 Companies to Watch for Remote Jobs. This achievement marks our sixth consecutive year in the Top 20.
We are thrilled to announce that TRANSCOM Philippines received the Services Export Excellence Award by the Department of Trade and Industry- Export Development Council for our excellence and outstanding contributions to the IT-BPM industry. Check out the photos to see the highlights of our achievements at this amazing event!
Transcom won the Best Innovation in Customer Service award given by European Contact Centre & Customer Service Awards (ECCCSA).
As the world's biggest smile united with Transcom Bacolod's spirited employees, embodying our core values - 'We Come As We Are.' At Masskara Festival 2023, we're not just attending; we're marching with unbridled enthusiasm, all in for a brighter future! 'We're Here To Support' your journey with unwavering energy. Join us for unforgettable moments! 😄🎉 #MasskaraFestival2023 #Transcom #TranscomPh #Transcommits
Transcom Iloilo proudly participated in a recent Pride Pyesta 2023, where our employees marched in celebration of diversity and equality. We wholeheartedly embraced the message that at Transcom, we come as we are, and we take pride in lifelong learning. This event exemplified our commitment to creating an inclusive workplace where all individuals can be their authentic selves and continually strive for personal and professional growth.
It’s Customer Service Week and this year’s theme - Team Service - sounds like it was tailormade for us. So we want to give a huge shoutout to all of our teams around the world for their tireless efforts to provide the most brilliant CX possible every single day of the year! After all, we’re here to support, and we’re team players - it’s in our DNA 😄 #customerserviceweek #csw #cx
Exciting day at Transcom Colombia as we visited the Bogota Food Bank! At Transcom, we believe in making a positive impact in the communities where we operate. Today, we had the incredible opportunity to witness firsthand the remarkable work being done by the Bogota Food Bank. The Bogota Food Bank is dedicated to alleviating hunger and improving the lives of countless families in our community. They distribute food to those in need, ensuring that no one goes to bed hungry. Our team had the privilege of volunteering and contributing to their noble cause. We are committed to continuing our support for initiatives like this, as we believe that empowering local communities is the key to a brighter future. Together, we can make a difference. Thank you, Bogota Food Bank, for the incredible work you do. We're proud to be a part of this journey! #TranscomCares #CommunityService #BogotaFoodBank #MakingADifference #transcompeople
We're excited to share the recent Pasig River Wellness Walk & Clean Up Drive in the Philippines! Volunteers from Transcom united to make a lasting impact on our environment through the Pasig River Clean Up Drive in collaboration with the Pasig River Coordinating and Management Office (PRCMO). Our volunteers dedicated their early morning to contribute to a cleaner and more sustainable environment in Manila, and we're proud of the progress we've made. #Weareheretosupport #Wekeepourpromises #TranscomPhilippines #Transcom
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