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Quadrant Knowledge Solutions named Transcom the 2023 technology and service excellence leader in the SPARK Matrix: Contact Center Outsourcing Services (CCOS), 2023. We're recognized for standing out in the CX industry with our digital innovation approach and digitally embedded operational model that are instrumental to delivering optimal results for our clients. ”We’re very pleased to receive this recognition, especially at this important point in time. AI is truly disrupting every industry, but in particular the CX industry, since it makes it possible for us to deliver a truly superhuman customer experience. We want to thank Quadrant for recognizing not only our technology and service excellence but also the way we drive true change for our clients as an advisor, integrator and transformation partner, helping them to implement AI solutions that give real value”, says Jonas Dahlberg, President & CEO at Transcom. See the full report here https://lnkd.in/dK_cTwps
Welcoming timeframe to the Transcom Group! Transcom has just announced the acquisition of timeframe, a premium service provider of customer care, sales, marketing, and video identification services. Timeframe primarily serves logistics, energy, and e-commerce companies from Germany, Portugal, and Greece. This acquisition will further strengthen Transcom’s on- and nearshore offering, especially in the German language, and we’re thrilled that we’re expanding our footprint to Greece, with its large talent pool for European languages! Timeframe will be able to leverage Transcom’s global reach and industry leading digital capabilities to grow globally with their clients. A warm welcome to our 700 new colleagues!
Transcom Colombia planted hope for a greener tomorrow! 🌿🌎 Our tree-planting activity was a huge success, showcasing our commitment to corporate responsibility and positive environmental impact. Join us as we highlight the incredible moments from this inspiring event! We extend our deepest gratitude to everyone involved in this activity. Your enthusiasm and dedication have inspired us all. Together, we're creating a greener and more sustainable future for generations to come. Stay tuned for more updates as we continue our journey towards a greener world!
At Transcom, we care about helping the local communities wherever we are. This time we have news coming from #belgrade #serbia, where we donated tables and cabinets to an elementary school in the #zemun district. As a company, it was essential for us to timely address topics that are the core of our values: education, support, inclusion, and diversity. Through this action, we will invite other companies to invest in education, which is the only way to a better future, progress, and empowerment of young minds.
In Transcom, we are committed to local communities and our role is to contribute to it by putting in place actions that have a positive impact. In #Tunis, we organized a few weeks ago a special charity action in partnership with the #UnisVerElle organisation. We contributed by providing and serving 200 meals to homeless people on the occasion of #eideladha, one of the most important celebrations in Tunisia and Islamic world. This event is driven by sharing and goodwill. This action, which brought together different people from different BUs and departments, was living testimony that we are a big family whose human values are its main pillar In friendliness and good humor, Transcom employees criss-crossed the capital, offering comfort to those who needed it most.
Our Transcom Philippines' Bacolod team has been hard at work expanding our site, and we're pleased to announce that our newly renovated space is now ready to welcome fresh talent like YOU!
We opened our second site in Porto, third in Portugal! This contact center is a multilingual hub serving national and international clients in several languages. “Porto has rapidly grown to be an important business hub. The exceptional climate and quality of life have attracted young, well-educated people from all over Europe, making it very interesting as we are looking to expand our multilingual offering. In Porto, we can create an appealing offer for our clients by offering native-level services for eight languages from one site”, says Fernando Oliveira, Country Manager at Transcom Portugal. With this new center, we expect to grow with more than 300 positions throughout the year and deliver services in multiple languages. Recruitment will be done locally and through relocation from other European countries, a process where we have a strong track record.
We come as we are. For us, that’s not just a motto that we have to make ourselves seem inclusive. At Transcom, we believe in diversity and inclusion, and we believe that’s what makes us strong. Talking more about that and sharing a part of her story is the Head of our Global Marketing Agency, Anna Romanska. #pridemonth #pridemonth2023 #diversityandinclusion #diversitymatters #wecomeasweare
Transcom lives by its values. One of them is 'We come as we are.' and we are immensely proud and excited to have our amazing colleagues from Transcom Philipines share just some of their stories and experiences - ranging from self-discovery to inclusivity, relationships, and empowerment. #pridemonth2023 #pride2023 #pridemonth
Transcom Philippines made it to the inaugural 2023 list of The Philippines’ Best Employers drawn up by the Philippine Daily Inquirer in partnership with Statista — an annual ranking of the country’s best rated employers as evaluated by their employees. The Philippines’ Best Employers 2023 is the culmination of a vast and comprehensive research project that covered tens of thousands of evaluations, the opinions of thousands of employees and the scores for hundreds of companies. Transcom ranked 91st among the 300 companies evaluated for this project.
