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To continue our #CustomerServiceWeek celebrations, we’d like to recognize Rich Herrera, Customer Experience Team Manager. Rich came to Veritiv seven years ago, bringing more than two decades of customer service experience to his role. Rich is known for his ability to “keep it simple” and reframe challenges to show how they impact the customer and how Veritiv can be a better partner. He personally loves culinary arts, and combines his personal passion with work by scheduling different food trucks to visit the Jacksonville office twice a month. Rich delivers great customer service and leads by example with his team. #ThankYou #CustomerFocus #OneTeam
In honor of #CustomerServiceWeek, we’d like to recognize Nancy Meza, Print Customer Experience Support Representative. Her focus, attention to detail, and process expertise make her a “go-to” person. She has a background in both distribution and accounting, which provide a foundation that drives new ideas on projects she manages. Ultimately, Nancy is a person that draws team members together, thanks to her passion for our customers and cheerful personality. #ThankYou #CustomerFocus #OneTeam
Veritiv celebrates 2023 Customer Service Week with our world-class Customer Experience team. Each team member makes a difference with our customers by answering 98.6% of our 200,000 calls within 30 seconds. They also Deliver and Delight by achieving 99.6% order accuracy. The work they do matters to our customers and our company. Thank you!
Our Talent Acquisition team has been busy recruiting students over the past month, and they are just getting started! They are continuing to travel to schools during October as well. Follow us on Instagram to stay updated on where they are headed next and check out the schedule below. Oct. 3 (virtual)- University of South Carolina Oct. 5- University of South Carolina Oct. 10- Auburn University Oct. 18- Kennesaw State University Oct. 25 (virtual)- Miami University Oct. 26- Oglethorpe University Oct. 27- Georgia State University Oct. 27- Georgia Tech Nov. 11- University of Georgia Terry Employer of the Day #Intern #CareerFair #Recruitment For more information about life at Veritiv, visit:
Ready to ship with confidence? Veritiv conducts extensive package testing and certification to ensure your products can handle impacts during the shipping process. #Innovation #Packaging #Shipping #OneTeam For more information about our products and services, visit:
There are 62 million Hispanic and Latin Americans in the U.S., representing approximately 20% of our population. Veritiv honored National Hispanic Heritage Month in several ways. Bienvenidos, Veritiv’s Hispanic and Latino Employee Resource Group (ERG), taught employees about the 30-day celebration in a monthly meeting where team members changed virtual backgrounds in Microsoft Teams to flags of their country of origin. Employees also shared their favorite Hispanic/Latino recipe, and the company matched donations to selected charities who help people from Hispanic countries (Hispanic Federation Inc, Hispanic Heritage Foundation, Hispanic Scholarship Fund, National Hispanic Cultural Center Foundation, UnidosUS). #HispanicHeritage #OneTeam #LatinxHeritageMonth #HispanicHeritageMonth #Culture For more information about diversity at Veritiv, visit
Rio Products, manufacturer of the finest fly lines, leaders, tippet, and flies in the world worked with Veritiv and supplier, EnviroPAK to make its packaging 100% biodegradable. Last week EnviroPAK won the 2023 IOPP Ameristar Packaging Award in the Sustainable Packaging category at #PackExpo for the Rio Products packaging! Plastic spools of fly-fishing line have been the industry standard for decades. Veritiv’s Sales Representative, Braedon Briscoe, rose to the challenge and worked with EnviroPAK to create a molded fiber spool that is 100% biodegradable. #Packaging #Sustainability #VeritivExperts
Today, Veritiv was recognized as one of Newsweek's 2023 Top 100 Most Loved Workplaces (see full article here: www.newsweek.com/rankings/most-loved-workplaces-america-2023). This award recognizes companies that have created a workplace where employees feel respected, inspired, and appreciated and are at the center of the business model. “In addition to being named a World’s Most Admired Company by Fortune, the Top 100 Most Loved Workplace® certification by Newsweek is a testament to how our employees embed the Veritiv CODE of values into our daily work, creating a dynamic and empowering culture,” said Sal Abbate, Chief Executive Officer of Veritiv. #Congratulations #OneTeam #Culture
Annually, our team attends the National Black MBA Association Conference to network, hire, and attend professional development opportunities. This week in Philly, we’ve been connecting with conference attendees, and we are #hiring, so stop by our Veritiv booth! #NBMBAA #Forward2023 #FWD23 #BlackMBAFWD23 #Forward Hiring and promoting diverse candidates is a priority at Veritiv. For more information about Veritiv’s DE&I efforts, click: https://www.veritiv.com/about/diversity-equity-inclusion?utm_source=glassdoor&utm_medium=social&utm_campaign=sept_2023-corp_social_posts&utm_content=national_black_mba_association&utm_term=dei_link
For #NationalTruckDriverAppreciationWeek, we want to spotlight Roger Shepard of Jacksonville, Florida, as Veritiv’s Shuttle Driver of the Year. He earned this title for his top rating in safety while driving the most miles. This is a major accomplishment, so take pride in a job well done, and congratulations Roger! Thank you for staying safe and delivering value to our customers. #Trucking #Drivers #CustomerFocus For more information about driving for Veritiv: https://careers.veritiv.com/us/en/c/driver-jobs?utm_source=glassdoor&utm_medium=social&utm_campaign=sept_2023-corp_social_posts&utm_content=shuttle_driver_of_yr_profile&utm_term=careers_jobs_link
