PagerDuty Overview

  • San Francisco, CA
  • 501 to 1000 Employees
  • 2009
  • Company - Public (PD)
  • Computer Hardware & Software
  • Unknown / Non-Applicable

PagerDuty is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time, and ...

Company Updates

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Sep 28, 2020

Great news for PagerDuty customers, practitioners, partners, and employees as we’ve entered into a definitive agreement to acquire Rundeck, a Californian start-up that’s a leader and innovator in DevOps automation.


Enterprise-scale runbook automation and auto remediation will improve productivity for teams on the digital frontline, enabling them to resolve incidents faster, reduce costs and protect customer experience SAN FRANCISCO - September 21, 2020 - PagerDuty, Inc.

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Jul 8, 2020

'Hey, that thing you?re responsible for is down. Oh, and people have noticed and they?re complaining about you on Twitter. OK BYEEE!?' Our customers love PagerDuty (they legit tell us this). At the same time, they hate hearing from us because it means trouble. Meet the team: A talented and massively passionate group of designers and researchers working to improve how we help our customers prepare for and prevent major incidents.

PagerDuty - Why Work With Us?

PagerDuty is a Digital Operations Management company.
Our cloud-based platform manages real-time operations for any type of business. We all rely on digital services throughout the day -- we get a ride from Lyft, Slack our team and order Starbucks from our phones. PagerDuty ensures these services are always on, delivering a perfect user experience every time.

PagerDuty empowers organizations of all sizes with real-time and data-driven insights to drive better business results. DevOps, ITOps, and SecOps teams use PagerDuty’s award-winning platform for real-time operations to improve operations, deliver exceptional customer experiences, and accelerate innovation. Today, over 11,000 organizations across all industries have deployed PagerDuty. Notable customers include IBM, GE, Box, and American Eagle Outfitters.  

PagerDuty is for People
We put people at the heart of everything we do and our people-first culture is part of what makes us unique. We have an inclusive and open culture that attracts the best talent to drive our growth. Our team reflects our community -- diverse men and women of all ages, from many cultures and countries. In addition to having a woman CEO, half of our leadership team is women and a quarter of our management team is underrepresented minorities. We fundamentally believe that a diverse team drives the best results.

We also support the people who work to make a difference in our world. Through we give back to our community, investing 1% of our equity, product and time. helps mission-driven organizations in diverse fields empower their teams to respond in real-time to positively impact their communities.

PagerDuty Reviews

Recommend to a Friend
Approve of CEO
Jennifer Tejada
Jennifer Tejada
135 Ratings
Featured ReviewHelpful (3)
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"Most emotionally mature company I've ever worked at - not a single big ego"

Current Employee - Software Engineer in United States
Positive Outlook
Approves of CEO

I have been working at PagerDuty full-time for less than a year


Great culture! Coming from startup and unicorn land, it's very refreshing to be at a company that values good communication and teamwork over "rockstars" and cowboy coders. I've not encountered a


Sometimes processes can be better documented, but I think that's just part of being a quickly growing company. Management are great people - but I've noticed they're stretched a little thin

Advice to Management

Keep being transparent and honest.

Increase the 401k match please!
See All 208 Reviews

Diversity & Inclusion at PagerDuty

(7 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from PagerDuty Reviews and are not edited or altered.

How is diversity at PagerDuty?

...Diversity is fantastic at lower ranks but diversity in senior ranks is as abysmally low as the rest of the industry if not below average...Read More

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PagerDuty Photos

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PagerDuty Interviews

Getting an Interview
Applied online55%
Employee Referral11%

  1. Featured Interview
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    Accounts Receivable Specialist Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    I applied through a recruiter. The process took 2 weeks. I interviewed at PagerDuty (New York, NY) in Dec 2019


    Two separate interviews sessions about an hour long with manager and managers manager. Easy questions to answer if you know your job and good at it. Positive experience overall straight forward direct questions and answers

    Describe your work ethnic?

    Answer Question

See All 106 interviews

PagerDuty Awards & Accolades

  • Best WorkplacesInc.2018
  • Best Place to Work in the Bay AreaSan Francisco Business Times/Silicon Valley Business Journal.2018
  • Entrepreneur of the Year Winner (Northern California)Ernst & Young2018
  • Forbes Cloud 100 List, #16Forbes2018
  • Highest Rated Cloud Companies to Work ForBattery Ventures2019

Pledges & Certifications

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • First Job Programs

    Maintain entry-level hiring and career development programs to give people career starts

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Returnships

    Offer formal "internships" for mid-career people or those returning to the workforce

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

PagerDuty FAQ

(27 Questions)

All answers shown come directly from PagerDuty Reviews and are not edited or altered.

See questions about:

What are perks and other benefits like at PagerDuty?

...Free lunches/amazing perks...

October 21, 2019

Read more

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