Working at PagerDuty | Glassdoor

PagerDuty Overview

San Francisco, CA
201 to 500 employees
Company - Private
Information Technology
Unknown / Non-Applicable
PagerDuty is the leading digital operations management platform for businesses. Our SaaS-based solution empowers over 8,000 small, mid-size and enterprise global customers such as Comcast, eHarmony, Slack and Lululemon with the ability to intelligently respond to critical ... Read more

Company Updates

  • Find out why top performers are choosing PagerDuty as the place to do some of the best and most exciting work of their careers. Check out our open jobs and apply today!

    Why I Joined PagerDuty - PagerDuty

    I recently joined the PagerDuty sales team as the Director of Strategic Accounts. You have to admit the name "PagerDuty" is quite unique as it paints a picture of how quickly technology has evolved over the last two decades. We've gone from on-call engineers carrying...

  • Check out what one of our interns had to say about her summer with PagerDuty!

    Intern Insight: 50 Days as a DataDuty Intern - PagerDuty

    I'm Ellen and I'm a Computer Science and Psychology student at Swarthmore College. I feel lucky to have had the chance to intern at PagerDuty and I'm excited to share this reflection on my experience. In May, I walked into the PagerDuty office on the first day of my summer internship as a DataDuty intern, with no idea what to expect.

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PagerDuty – Why Work For Us?

PagerDuty is the enterprise incident resolution service that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into incidents, PagerDuty streamlines the incident management process by reducing alert noise and resolution times. 

Reliability is our duty.
Customers are our cause.

With PagerDuty, ITOps and DevOps teams can minimize business-disrupting events and meet the availability and performance demands of the digital enterprise. By centralizing alerts from any monitoring stack or service, organizations gain visibility of the entire infrastructure. 

Integrate to Elevate
With hundreds of integrations with the industry’s leading operations and developer tools, effortlessly connect your existing monitoring infrastructure and get started in minutes.


Come Join Us!
We take our mission seriously, whether it’s building an amazing product or building an amazing culture. We inspire our people to solve real customer problems, to be authentic, have fun and create something life changing. It’s pretty simple; to create amazing success and experience for our customers, we create amazing experience for our people.

We Invest in Our People
What you can do with your career becomes a shared journey to what we can achieve together.  We have loads of opportunities for training, amazing access to our leaders, and an impactful performance management process.  We don't just talk about how you're doing once a year.  Our people set quarterly goals with their manager and then have check-ins monthly against those goals to make sure you're growing professionally and doing meaningful work aligned to our key business objectives.

We Take Care of Our People

We're not just talking about free lunch and amazing benefits (though we have those too).  We know that to do amazing work, you need to have an environment that encourages collaboration and is friendly and inclusive.   

Meet Our Fearless Leaders!

A product to be proud of

PagerDuty reinforces its high reliability and performance through a set of strong security and control features. We provide 24/7 transparency into our uptime on our status page and back our product with a multi million-dollar downtown insurance policy. We’re proud of our product and think you will be too!

For engineers who solve hard problems

Revolutionizing the world for engineers, and helping customers manage their uptime. Get your adrenaline going as you work on a range of technical tasks as part of a scrum team in an agile environment. We want people who are passionate about building good products, designing great systems, adding 9's to up-times, and mentoring others. Join us and be more than just a cog in the machine! 

Company Wide Hack Days!

Once a month at PagerDuty we have a company wide hack day! Hack day isn’t just for our engineers, but for anyone who would like to make PagerDuty better. Ideas are presented to the entire company and we vote on our favourite ones. If your hack day idea is chosen you could be famous by being featured on our blog.

PagerDuty Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
PagerDuty CEO Jennifer Tejada
Jennifer Tejada
30 Ratings
  • Featured Review

    Helpful (1)

    "Vibrant, fast moving, exciting place to work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Positive Outlook
    Approves of CEO

    I have been working at PagerDuty full-time (Less than a year)


    Great product with good product-market fit.
    Inclusive diverse employee population.
    Agile, flexible, growth mindset - this is a company that is not afraid of experimenting and changing.
    High energy levels and determination to get things done.


    If you don't like change, you won't like it here. PagerDuty is a forward looking company that is growing across all dimensions.

    Advice to Management

    Keep communicating and maintain the high levels of transparency

See All 70 Reviews

PagerDuty Photos

PagerDuty photo of: Employees holding our 2016 TIMMY Award for Best Tech Startup
PagerDuty photo of: #PagerDutyLife
PagerDuty photo of: PD Marketing
PagerDuty photo of: PD Holiday Party at AT&T Park
PagerDuty photo of: PD Holiday Party at AT&T Park
PagerDuty photo of: PD Holiday Party at AT&T Park
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PagerDuty Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    IOS Developer Interview

    Anonymous Interview Candidate in San Jose, CA
    No Offer
    Negative Experience


    I applied online. I interviewed at PagerDuty (San Jose, CA) in August 2017.


    I got approached with one of their Talent Acquisition Specialist for this role. After sometime they scheduled an interview for me with their internal recruiter who called me on time to tell me that the position has been filled!

     This is so unprofessional!
    1. If there is some internal miss communication it should not appear to the public.
    2. If this happens then at least do me an interview and till me I am not a good fit.

    In any means this is not a good experience for me and it matches some comments about the bad experience some people had with this company.

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PagerDuty Awards & Accolades

  • Forbes Cloud 100 List, Forbes, 2017
  • Impact Awards for Best DevOps Tool, Tech Target, 2017
  • Gold Stevie Award: New Product of the Year, American Business Awards (the Stevies), 2017
  • Executive Woman of the Year, Golden Bridge Awards, 2017
  • Silver Stevie Winner: Customer Service Team of the Year, The International Business Awards, 2016
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