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PagerDuty Overview

San Francisco, CA
201 to 500 employees
2009
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Hello! We’re PagerDuty, the leading digital operations management platform for organizations. We help over 10,000 organizations act on signals from their digital technologies -- quickly, intelligently, and automatically.

From DevOps, IT Operations ... Read more

Company Updates

  • Check out what our CEO Jennifer Tejada has to say about selling software & demanding diversty -

    http://glassdoor.com/slink.htm?key=vQ2bj

    PagerDuty's CEO Jennifer Tejada on Selling Software and Demanding Diversity

    "People will test your conviction as a leader all the time. If you're not consistently demanding and painting a vision for what you want this community to look like, you're not going to get there."

  • See what Phylicia, our Director of Talent Development, has to say about career growth and opportunity.

    http://glassdoor.com/slink.htm?key=vQ7Gj

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PagerDuty – Why Work For Us?




PagerDuty is the digital operations platform for action that integrates machine data with human intelligence to improve agility and visibility across organizations. We empower teams to make sense of complex data, respond and engage in real-time, and learn and prevent future issues, so teams can take action on the most pressing problems and spend time on innovation instead of manual, reactive tasks.

Over 10,000 customers across every industry such as financial services, telecommunications, media, retail, healthcare, education, and more rely on PagerDuty as they modernize their operations.

Come Join Us!

We take our mission seriously, whether it’s building an amazing product or great culture. We inspire our people to solve real customer problems, to be authentic, have fun and create something life changing. It’s pretty simple; we know that inspired people are at the core of helping our customers achieve phenomenal success.

We Invest in Our People

What you can do with your career becomes a shared journey to what we can achieve together.  We have loads of opportunities for training, highly impactful leaders, and an impactful performance management process.  We don't just talk about how you're doing once a year.  Our people set quarterly goals with their manager and then have check-ins monthly against those goals to make sure they’re growing professionally and doing meaningful work aligned to our key business objectives.

We donate 1% of equity, 1% of product and 1% of all employee time to charitable or philanthropic causes. Additionally, investing in diversity and inclusion is one of our most important missions at PagerDuty as we build the next generation of leaders. We partner with several organizations dedicated to that cause including Girls in Tech, Code2040, Hackbright Academy, and the Hispanic IT Executive Council.

We Take Care of Our People

We're not just talking about free lunch and cool benefits (though we have those too).  We know that to work at your best, you need to have an environment that encourages collaboration and is friendly, fun and inclusive.   



A Product to be Proud of

PagerDuty is investing in cutting-edge technologies like machine learning, automation, analytics, and more to help our customers solve their most critical challenges. We reinforce our offerings with an enterprise-grade platform with high reliability, availability, and strong security and control capabilities. We focus on innovation and on delivering the best solutions to support every operational use case. We’re proud of our product and think you will be too!

For Engineers Who Solve Hard Problems

As software eats the world, we empower engineers to own their own destiny, and organizations to deliver better digital experiences. Get your adrenaline going as you work on a range of technical tasks as part of a scrum team in an agile environment. We want people who are passionate about building innovative and disruptive products that customers love, and which deliver business results. We empower our people to mentor others, to build strong teams and accelerate professional growth. Join us in our quest to build the modern Digital Operations Management platform.

Company Wide Hack Days!

Once a month at PagerDuty we have a company wide hack day! Hack day isn’t just for our engineers, but for anyone who would like to make PagerDuty better for our customers. Ideas are presented to the entire company and we vote on our favorite ones. Hack day ideas that win become part of the product--our people directly impact the experience of our customers.


Interning at PagerDuty

I had the privilege of doing a software engineering internship at the PagerDuty office in San Francisco, and it was incredible experience. I got to work alongside talented engineers on a team where my work was valued—and often resulted in a deployment to the live product.  During my internship, I was able to improve my personal development in addition to my job responsibilities. I had the opportunity to join a data science interest group, give a lightning talk, and help facilitate a Breakathon. However, what really stood out to me was the culture. I’ve completed five internships at other companies, and I don't think I have experienced anything quite like what PagerDuty has. The easy camaraderie and strong empathy among my teammates were like nowhere else, and I looked forward to coming to work everyday, even on a Monday morning. I'll forever be thankful to have had such an experience and met so many people I admire. It’s an experience I can't recommend enough.

PagerDuty Reviews

4.7
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
PagerDuty CEO Jennifer Tejada
Jennifer Tejada
33 Ratings
  • Featured Review

    "Having the best time and doing the best work of my career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PagerDuty full-time (Less than a year)

    Pros

    Great product solving real problems and improving customers lives. Brilliant, caring teammates and experienced leadership team.

    Cons

    Very few to name. A little fast-paced like any growing tech company, but more mature and stable than most on similar trajectories. Strong female leadership helps a lot!

See All 73 Reviews

PagerDuty Photos

PagerDuty photo of: Life@PD
PagerDuty photo of: Team building at Company Kick Off
PagerDuty photo of: Our Leadership Team
PagerDuty photo of: The On-Calls - our PagerDuty Band - with guest vocalist, Jennifer Tejada, CEO
PagerDuty photo of: PD Pledge
PagerDuty photo of: Team building at Company Kick Off
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PagerDuty Interviews

Experience

Experience
49%
17%
34%

Getting an Interview

Getting an Interview
49%
23%
14%
4
4
4
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Software Engineer Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at PagerDuty (San Francisco, CA).

    Interview

    Recruiter phone screen. Then an emailed homework assignment (write a small app that meets some specs). Then a technical phone screen (collaboratively build on homework during a screen share) + behavioral questions with an engineering manager. Finally, a full-day onsite with mostly technical discussions/problems (and lunch with the team).

    I was pleasantly surprised that the focus was not so much on theory as much as seeing you solve practical problems in real time and observing how well you interact with the other engineers. And I was free to use any language/framework I was most comfortable with.

    Overall, I found the process very smooth and well organized. The company gave me the impression that they have their act together.

    Interview Questions

    • What's the most difficult technical problem you've solved?   Answer Question
See All 60 Interviews

PagerDuty Awards & Accolades

  • 50 Highest-Rated Private Cloud Computing Companies To Work For, Battery Ventures + Glassdoor, 2016
  • Best Tech Startup, Tech in Motion (TIMMY Awards), 2016
  • Forbes Cloud 100 List, Forbes, 2017
  • (Runner Up) Best Tech Workplace for Diversity, Tech in Motion (TIMMY Awards), 2017
  • Deloitte's 2017 Technology Fast 500 - Ranked #142, Deloitte’s Technology Fast 500, 2017
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