The manager in charge of the eastern half of the US for Wright Express contacted me on the phone in response to my resume. I interviewed with him for about a half hour and he gave me a brief job description and answered questions regarding the day to day activity of the job. He was vague about the company's direction, leadership, compensation, and products. Lots of cliches- "I know you're interviewing us as much as we are interviewing you, etc." He said "I did a great job" on the phone interview and that I would be contacted by a representative of HR who called me 2 days later. The HR lady was actually an internal recruiter who had no clue I had already spoken with the manager- red flag #1. OK. I was provided more information on the interview process and was told that if I was selected I would be going to Maine for 2 days of face to face interviews. Several days later I got a form email with about 10 other people in the "to" line who obviously did not work for the company. So the company flies me to Maine and puts me up in a decent hotel at the airport. All of the candidates travel together from the hotel to the company headquarters. We were sat in a room and given more details about the benefits program which Wright Express really seems to push. We were given a schedule for the day- 6 interviews in the morning with 9 people. Frankly, the candidates had no clue who was who and we interviewed with people whose departments were different than the position we were applying. They really want to gauge your prospecting activity and how you react to situations. Even the "HR ladies" were drilling us about prospecting questions but I would be willing to bet that these people never cold called or signed a deal in their lives. Every time I brought up that I wanted to know more about the commission structure I was given vague answers and nothing concrete. After lunch, we were given about an hour for a "case study" where we would present to a prospective customer (with management serving as different occupations for the customer) and then presented without the candidates in the room. That was fine but certain managers were then drilling us with questions containing industry jargon for which they already knew we wouldn't know anything about since we were never provided a dictionary with the industry vernacular. The candidates were speaking to each other all day about this unique interview process and became more friendly as the day went on. At the airport we started putting things together from our own interviews and discovered that they represent different brands and that you are likely to be competing against the company's own sales reps. We all found them to be vague about the commission structure while over-emphasizing the benefits. The HR people (actually recruiters) had too much say in the process and were unprofessional. The senior managers seemed likable but part of a good old boys club as they had all been there for long periods of time. The lower level managers never established rapport with the candidates who would be working for them as you can tell they were untrained to interview and were not likable. There were several communication issues throughout the process but I learned a lot to prepare me if I ever encounter an interview like this again.