Centria Healthcare FAQ

Have questions about working at Centria Healthcare? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Centria Healthcare.

All answers shown come directly from Centria Healthcare Reviews and are not edited or altered.

54 English questions out of 54

October 15, 2021

What is paid time off like at Centria Healthcare?

Pros

There is some opportunity for growth and advancement (but it seems only certain people get tapped to move up), great place to learn about ABA as a service and the ins and outs of the healthcare industry. I was lucky to have a fantastic direct supervisor and some truly wonderful colleagues, but there are also some very toxic people that work here.

Cons

I tried for many years to find and even create some silver linings in regards to this company (was on various committees, constantly tried to create new initiatives, was very forthcoming on surveys and in conversations with leadership), but the truth of the matter is that they continue to put profit before people and oftentimes, if you complain, you get labeled as a negative influence. It's always a lot of lip service and not a lot of action when it comes to addressing concerns that have been continually brought forth by employees, especially when it comes to employee well being, CLIENT well being and company culture. A former manager I worked for at the company once even tried to hide the survey results they were required to go over with the team because the responses specific to them specifically were so negative. Most roles are expected to work as much as is "required" which is usually far more than 40 hours/week, benefits are not great (health insurance is awful), but some managers are really flexible about PTO. However, if you aren't lucky enough to work for one of those managers you don't get much PTO when you first start out (and if ya don't use it, you can only roll over 2 days). The HR department is not supportive at all and most of the IT help desk is rude and condescending. The company has absolutely no commitment to diversity and inclusion, even further than that, I have witnessed multiple incidents of outright racism that HR has known about, but not addressed. They are extremely focused on numbers, not quality (I once witnessed an executive try to convince a CSM to lie to the parent of a child who had been pushed out of a chair by one of the clinicians). Certain departments are very rigid when it comes to coming into the office in person and this company was probably one of the last in Michigan to finally allow their employees to work from home once COVID hit. Turnover is extremely high, people were even quitting when unemployment in the U.S. was at an all time high. Many of the mindsets of the executive team are archaic/very "old school" and almost everyone in a C-Suite role is a white man. Nepotism is also a huge issue at this company, for awhile most leadership was extremely personally interconnected. They try to tout their company culture as "fun" but the only evidence they ever present towards this is the ping pong table in the cafe area at the building they force people to come into during a pandemic. In reality, they pay people too little and expect too much and they care more about making money than children with disabilities.

Advice to Management

Accept and own responsibility for the mistakes this company has made (of which there are many - stop sugar coating it, own it and commit to doing better!), actually listen to feedback from your employees, focus on quality over quantity, truly commit to diversity, equity and inclusion - make it an essential part of the fabric of the company, not just lip service on MLK day.

Most roles are expected to work as much as is "required" which is usually far more than 40 hours/week, benefits are not great (health insurance is awful), but some managers are really flexible about PTO.

October 15, 2021

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December 7, 2019

Does Centria Healthcare offer relocation assistance?

Pros

Great work environment lots of help when needed. Time off is easy to take. The families are excited for you to help them. Every case , everyday is an adventure. Helping kids and thier families is so very rewarding. Fixed raise every 6 months. After completing easy requirements. Great benefit package

Cons

You need to adjust to different behaviors, make up the hours you take off. Keep up with your training hours.

Advice to Management

Great work

Great benefit package

December 7, 2019

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September 1, 2020

Does Centria Healthcare offer massages?

Pros

Free paper cups/lids with your choice of cool, fresh water or hot, steamy coffee (tea not included). You gain valuable skills like training your own boss - or - learning to ignore the people moving up around you - skills I've never learned at other places.

Cons

No maternity leave. Toxically masculine culture. No diversity at the top nor a desire/effort to change it, even when conducting searches nationally. Incredible nepotism regardless of actual work experience or skill level - which leads to...Unqualified Leadership. This is incredible for me to write, but as the only PR employee for the whole company, I never once met with, or was formally introduced to, the CEO. I mean, huh????? All my other bosses before him had every one of my numbers (and my husband's numbers) on them at all times in case a PR event occurred. I just never knew what was happening - which was my entire raison d'etre, no? It's an "interesting" place.

Advice to Management

Based upon my experience in TV news and crisis communications, I recommend that you remain calm and distant as your employees begin to formally unionize - particularly the "distant" part - the NLRB website is a great place to see the rules. Best of luck to you all :)

Free paper cups/lids with your choice of cool, fresh water or hot, steamy coffee (tea not included).

September 1, 2020

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December 11, 2019

Does Centria Healthcare offer dental insurance?

Pros

Working with children on the ASD spectrum is the reward. Applied Behavior Analysis works and is an amzing thing to be a part of. Centria is the highest paying ABA provider in the area. I make a good rate per hour.

Cons

The company has the worst communication that can be imagined. Policy manuals are available on a "Drive" that you don't get access to. They will lie and offer you full time hours, to have none available. They often have no money for toys, supplies, etc at a center, but pay for a $25K amusement park party at their headquarters. They don't abide by any policies, advancement is by nepotism, and be prepared to check your pay check every Friday morning. No breaks... ever. I have worked twelve hours straight with no breaks, with exception to when I ask a colleague to watch my client and their own client while I use the restroom. You will have one supervisor tell you to do one thing, and have another supervisor contradict the other. Never with clarification. Transport clients with $0.30 per mile, no hourly rate. You only get the mileage when they are in the car. This is if you are lucky enough to get a client more than two hours straight. But they do pay more hour than competitors. They also reserve the right to change benefits at any moment... so if you do find a way to get to full time, they could deny those benfits anyway. Did I mention continuing training that is required..and unpaid per year? Eighty hours worth. Also, no reimbursement for your required First Aid certification, or even for a TB test. but the benefits are absolutely worthless. Medical insurance horrible...no coinsurance, no copays until you reach a $6500 deductible(individual, family 13K). For that you would pay $65 per week.

Advice to Management

Write a policy and abide by it. Have that policy available to your staff and not hidden away on the drive. Instead of paying bonuses to get a new technician through onboarding process, help to get hours for the techs you have. Also, run a drug test once in a while. Half the people I work with do marijuana and transport. I have been with you for four years and have never had a drug test. Never. Stop focusing on the wiffle ball tournaments at HQ and take a stroll through your centers. Ensure staffing so technicians can have a break. Pay attention to what is really going on in your centers.

Medical insurance horrible...no coinsurance, no copays until you reach a $6500 deductible(individual, family 13K).

December 11, 2019

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September 18, 2020

Does Centria Healthcare offer family leave?

Pros

Centria provides a great opportunity to grow and learn. The leadership on my team is very open to new ideas and collaboration.

Cons

Health insurance options are not the greatest and there is no maternity leave. There can also sometimes be a lack of communication between departments.

Health insurance options are not the greatest and there is no maternity leave.

September 18, 2020

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54 English questions out of 54

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