Klarna FAQ

All answers shown come directly from Klarna Reviews and are not edited or altered.

24 English questions out of 24

January 28, 2020

What are perks and other benefits like at Klarna?

Pros

Very flexible schdule, great benefits, great environment to be in, free coffee, good PTO

Cons

Pay could be a little better

Very flexible schdule, great benefits, great environment to be in, free coffee, good PTO

January 28, 2020

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March 10, 2020

What is health insurance like at Klarna?

Pros

The customer service agents and some of the managers are nice people.

Cons

Barely get paid minimum wage (if you get the bonus) A coronavirus disaster waiting to happen (“don’t worry, Berlin is at low risk”) No benefits other than health insurance, which is mandatory Terrible environment in general Head office in Stockholm does not listen too are care about it’s employees outside of Sweden Company not as smoooth as it thinks it is You feel feel horrible helping this bank put people in debt

Advice to Management

Pay your employees more (much more) if you want to keep them. This is such stressful and demanding work for such very low pay. Visit your offices around the globe and think to yourself if you would feel comfortable working in that office. The environment and amenities for these offices are so depressing and unwelcoming. Allow employees to work from home instead of inside of an office with hundreds of people talking around you. These conditions make the work that much more stressful. In addition, it’s difficult to stay healthy as someone is always sick, which creates an ongoing cycle of flu symptoms throughout the office. I’m 100 positive someone or many will get the coronavirus here at some point.

No benefits other than health insurance, which is mandatory

March 10, 2020

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November 16, 2018

How are career development opportunities at Klarna?

Pros

Innovative and fast-paced environment, good career opportunities

Cons

Unfortunate high turnover of employees

Innovative and fast-paced environment, good career opportunities

November 16, 2018

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October 5, 2020

What kind of career opportunities exist at Klarna?

Pros

Klarna is a fast-paced company with lots of opportunity to grow and create your own career path. As the company is also growing and expanding, there is constantly new roles open, and new areas to explore.

Cons

The fast growth comes with a hectic environment. You have to be flexible and open to change.

Klarna is a fast-paced company with lots of opportunity to grow and create your own career path.

October 5, 2020

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July 28, 2020

How are senior leaders perceived at Klarna?

Pros

* Hyper Growth Company * Friendly Team Mates (Everyone is willing to help out) * Hard Working Team * Really Talented Team

Cons

*Terrible Leadership (Both in Europe and US). The literally just throw people at a problem and ask them to learn and figure it out. They have no sense of process analysis and what it actually takes to get the job done. *Leadership doesn't know what it takes to achieve success, as they have re-orged so many times in the past few years. I do give them credit for trying new things, but particularly in the US, the leadership seems pretty poor *Too focused on being seen as "fun and hip" and not running a well oiled company * All leadership is white/caucasian men. if you're a POC or minority, good luck trying to get promoted.

Advice to Management

You're wasting the talent of your employees with your poor leadership, lack of process, crappy tools and relying solely on spreadsheets and how crappy the Salesforce implementation has been.

I do give them credit for trying new things, but particularly in the US, the leadership seems pretty poor

July 28, 2020

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24 English questions out of 24