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      Macy's

      Engaged Employer

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      What is the hiring process like at Macy's?

      Macy's reviews

      They don't tell you that you need to clean the place

      Sales representative
      Former temporary employee
      Boise, ID
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hiring process was good.

      Cons

      While my role was intended to focus on sales, I was frequently assigned tasks such as cleaning that were not aligned with my job description.

      avatar
      Macy's Response
      now
      We appreciate you taking the time to leave your honest and kind review on your time as a Sales Representative.

      Poor Leadership

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible hours and easy hiring process

      Cons

      pressure to get people to join credit card

      avatar
      Macy's Response
      now
      Thank you for taking the time to share your honest experience with us.

      Standard Retail with a Company that Doesn't Seek Innovation

      Sales associate
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy interview process, good discount

      Cons

      Painful standing on hard floors all day (while being expected to wear dressy shoes), no consistency in schedule.

      Mediocre

      Generalist
      Current employee
      Houston, TX
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy and fast hiring process.

      Cons

      Ratchet coworkers, managers and customers.

      avatar
      Macy's Response
      now
      We value your feedback about your time working with us as a Generalist. Thank you for sharing.

      Not great

      Sales associate
      Former employee
      Vancouver, WA
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hiring woman at the time was nice.

      Cons

      No training. Sat Me in front of a computer.

      avatar
      Macy's Response
      now
      We'd like to gather more details. Could you please send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location? Thank you.

      Macys magic

      Warehouse associate
      Former employee
      North Jackson, OH
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy hiring and onboarding no much confusion

      Cons

      Unfortunately they positions they offered were only seasonal

      Awesome job

      Dock worker
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Schedule flexibility. Very friendly, helpful, and nice leadership and coworkers. They make you feel welcome and comfortable at working. I do personally feel happy working there. Nice and practical hiring process. Good weekly payments. Plenty hours during holiday season (Mostly from October to December)

      Cons

      Old register system but it is easy and you get use to it fast. (Only if you pick up hours on the sales floor). Sometimes there’s a lack of equipment on the dock (racks and cages) due to the many coming seasonal merchandise but at the end of the day we find a way to figure it out anyways.

      Sales associate

      Retail sales associate
      Former employee
      Lake Grove, NY
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy hire easy orientation process

      Cons

      None I can’t think of anything that’s bad

      avatar
      Macy's Response
      now
      Thank you for your honest review of your time at Macy's. We appreciate your feedback!

      Lacked Unpaid Overtime & Support, Hoping for Change

      Junior web designer
      Former employee
      New York, NY
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Employee Discounts - Monthly Birthday Celebrations The company acknowledged employees’ birthdays through monthly celebrations, adding a personal and celebratory touch. - Career Growth Opportunities Macy’s offered pathways for career transitions, which could help individuals explore and define their long-term goals. - Well-Known Brand Possibly good for resumes - Full-Time Benefits - Holiday Parties Annual holiday parties fostered interdepartmental connections and strengthened workplace relationships.

      Cons

      - Faced significant pressure to disclose medical information in order to attend doctor appointments during work hours. - Experienced significant pressure to contribute to donate their selected charity. - Informed that no lunch breaks were allowed due to company culture, despite having a legal right to one. - Workplace predominantly consisted of women, resulting in limited gender diversity - Toxic Work Environment In 2007-2010, Management created a hostile atmosphere, with frequent yelling and discouraging remarks from manager, often reflecting personal issues and personal management style rather than professional guidance. This toxic environment resulted in lasting mental health challenges that impacted both personal and family life. - Lack of HR Support Human Resources failed to address complaints about the hostile work environment or provide any employee support. - Unfair Pay Practices Employees were told not to log overtime, despite being expected to work beyond regular hours, leading to unpaid extra work. - Long Hours Without Compensation Work culture emphasized long hours only after being hired, with implicit pressure to comply due to managerial authority and expectations. Busy periods extended work hours to 8:00 AM - 8:30 PM, with additional hours required on Sundays. - Low Salary The base salary was not competitive, particularly given the workload and job demands. - No Performance Reviews for Managers or HR There were no formal processes for providing feedback on management or HR, leaving employees without a platform to voice concerns or job security. - Lack of transparency regarding the true work culture during the job posting and interview process

      3
      avatar
      Macy's Response
      now
      Thank you for sharing with us your honest feedback. Could you please send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location, so we can gather more information on your experience? Thank you.

      Typical Retail Role; Management Acquired Taste

      Anonymous employee
      Former employee
      Forest Hills, NY
      Recommend
      CEO approval
      Business Outlook

      Pros

      - It was a relatively simple recruitment process.

      Cons

      - Management often changes the structure of responsibilities or shifts at the very last minute, and expected no resistance to compliance.

      avatar
      Macy's Response
      now
      Thank you for your honest review. We appreciate you taking the time to share your experience.