What is the hiring process like at Staples?

Coworkers at the store level were generally kind and doing their best under difficult conditions.

I was hired as a Print & Marketing Associate and did not spend a single shift in the copy center. Instead, I was used almost exclusively as a front-end worker, frequently as the only person scheduled to cover the register, shipping counter, Amazon returns, and USPS drop-offs simultaneously. The store’s partnership with Amazon was not disclosed during the hiring process, which is notable given that Amazon returns are by far the most demanding and stressful responsibility in the store. Lines were constant, customers were frustrated, and staffing was minimal — yet expectations remained unrealistic. Despite chronic understaffing, management placed heavy emphasis on rewards numbers, threatening reprimands over metrics that are largely out of an employee’s control. After three months, I was told I had “lost my pep” and questioned about my attitude, despite the fact that I was performing multiple roles under daily skeleton-crew conditions. The deciding factor in my resignation was being told by the general manager that I needed to “get my anxiety under control” or it would become a problem. This comment was inappropriate and particularly concerning given the stress created by management decisions and scheduling practices.

You’re not supposed to work the department by yourself so there’ll always be someone to share the workload with you, and the weekly pay keeps you going.

Management gets pressured by regional managers who are pressured by the upper management because of a failing business and inefficient rewards sign up process. Unfortunately associates bear all that baggage.

Recruiter was so good at her job, made the whole process smooth and the actually interviewing completed in 3 days.

post offer process, it was little late but still same as any company

The interview process is reasonable.

The pay is on the lower side.

Staples tends to have higher salaries because they are in a very remote location but you will find that greatly outweighed by the negatives.

The first thing you will notice at Staples is that everything they told you in an interview and hiring process will not be true unless you get it in writing. Bonus is almost never paid out in full, it's always a percent of a percent based off company performance which they keep hidden. The next thing you would notice is there is an extraordinarily high amount of sponsorship workers. Which sounds nice, but it's really because they have such a hard time keeping employees and people on sponsorships have a hard time leaving and finding other jobs. Once you are hired, there are very few benefits, health care is high, 401k is below industry standard and they only match once a year if company performance is good. There is not a lot anything around the headquarters, They monitor how often you badgen in badge out. You will constantly get more work and they'll let people go and you'll just absorb their work, The turnover is high because they'll create a job and hire and then a month later decide they don't want that role and let them go. It's extremely hard to be promoted you'll almost always have an external hire. Leadership has almost no idea what they're doing, The plan changes all the time. Director level and VP level have almost no power. Even the CEO is stuck enacting the plans of the prior CEO who works for the private equity company.

the people were nice, easy job to.

they paid a boy $0.60 more than me and he was hired just the week prior

Flexible Schedule and Supportive Coworkers. The pay was very nice for a part time job for an area in which I had little experience. It was around 16.50 an hour, although I do live in a big city and the Staples was in a shared border suburb. I was able to take off 1-2 weeks, if needed rather easily, as long as it did not overlap with others vacations.

My manager was highly unprofessional, which could be limited to location. In addition, while I was a good worker, the interview process was not thorough in my opinion. I was basically offered the job on a silver platter because the turnover is so high in the role. I think a better and relevant interview process would greatly improve this turnover.

Easy job for someone new to the workforce

Would never approve time off unless you could convince someone to take your shift.

Flexible Schedule and Supportive Coworkers. The pay was very nice for a part time job for an area in which I had little experience. It was around 16.50 an hour, although I do live in a big city and the Staples was in a shared border suburb. I was able to take off 1-2 weeks, if needed rather easily, as long as it did not overlap with others vacations.

My manager was highly unprofessional, which could be limited to location. In addition, while I was a good worker, the interview process was not thorough in my opinion. I was basically offered the job on a silver platter because the turnover is so high in the role. I think a better and relevant interview process would greatly improve this turnover.

easy to get they hire anyone

verbally abusive assistant manager, jealous that I was a student at a good college