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      Starbucks

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      What is overtime like at Starbucks?

      Starbucks reviews

      Terrible racist management

      Shift supervisor
      Former employee
      Amsterdam
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee during shifts is nice

      Cons

      Racist manager; dirty (no enough time and no enough devices to clean); they don't pay for overtime (even when you clock out late manager changes the time back); it's permanently understaffed which makes closing on time impossible; the digital systems we worked on are from the 1990s meaning that processing things as shift supervisor takes ages (plus lots of paperwork); shift system is also old which makes people confused; you only get paid at the end of next month (e.g. your salary from May you get on 25th of June which means almost first two months you're without salary);

      Horrible experience

      Barista
      Former employee
      Tinley Park, IL
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, free coffee, free drinks

      Cons

      Everything. The pay is low, and I was forced numerous times to clock out at closing time and work off the clock so that i wouldn't go into overtime. I was also forced to close (we didn't punch out until 12AM), and would be scheduled to be back at 6AM the same day for another 9 hour shift. managers always got bonuses for hitting sales goals that we baristas were earning, and management never once did anything to reward our hard work with their bonus money. managers and shift supervisors also would constantly relax in the backroom and pretend they were working, so that they would not have to help us on the floor when it was busy.

      ASM salary

      Assistant store manager
      Current employee
      San Bernardino, CA
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, overtime pay, quarterly bonuses

      Cons

      Physically demanding, work life balance

      Good place

      Analyst
      Former employee
      New Toronto, ON
      Recommend
      CEO approval
      Business Outlook

      Pros

      - salary and perks -free coffee

      Cons

      - overtime and work life balance missing

      good

      Barista
      Current employee
      London, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      no overtime, flexible with time, interesting coworkers

      Cons

      not much room to grow

      avatar
      Starbucks Response
      now
      Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.

      Coworkers Determined the Quality of Employment

      Cashier/barista
      Former employee
      Brooklyn, NY
      Recommend
      CEO approval
      Business Outlook

      Pros

      - My partners contributed significantly to a more engaging work experience. - Making drinks were the most rewarding aspect of the job. It could be hectic, but finding a rhythm made the day progress swiftly. - Holiday tips were decent.

      Cons

      - The Shift Supervisors often struggled to conceal favoritism, and we were frequently rushed through our tasks due to management's disapproval of overtime pay. - As with any customer-facing role, we occasionally encountered challenging interactions. - Our location's proximity to a homeless shelter resulted in frequent theft incidents, necessitating occasional police involvement. - Staff shortages meant solo work. Extra unpaid hours were needed to prep the store for opening. The closing shift had to do a whole lot of heavy lifting.

      Better than other locations

      Barista
      Former employee
      Middletown, CT
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible scheduling, no worries about overtime, regulars are nice, manager is accommodating

      Cons

      Like any customer service job, there are customers that aren’t always the most pleasing to deal with. Some partners are not professional and do not have strong collaboration skills which can make the shift difficult to get through and the hand off from AM/PM vice versa transition smoothly.

      avatar
      Starbucks Response
      now
      Thank you for sharing your experience as a partner. We will be sharing your feedback to the appropriate teams to see how we can improve the partner experience.

      N/A

      Store manager
      Current employee
      Sydney
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership skills program, culture

      Cons

      Long hours, overtime and high pace.

      Store manager

      Store manager
      Current employee
      Brisbane
      Recommend
      CEO approval
      Business Outlook

      Pros

      Progression, weekend rates, public holiday rate on top of salary

      Cons

      Unpaid overtime work, Time in leui

      My journey so far

      Barista, shift supervisor
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company encourages everyone to learn and strive their passion in the art of coffee.

      Cons

      Rude customers. The salary is 3.5/5. As a manager, basic salary has the limit to no OT or public holidays payout

      avatar
      Starbucks Response
      now
      Thank you for taking the time to provide feedback. We greatly appreciate your input and are happy to learn that you're enjoying your overall partner experience. Starbucks pay ranges are assessed on an annual basis to ensure they are tied to the appropriate benchmarks, accurately reflect geography, and remain market competitive. As a current Starbucks partner, we would also encourage you to share this feedback with your PRO business partner so we can have further dialogue in this space.