Account Manager applicants have rated the interview process at CDW with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 71.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 13 days to get hired, when considering 165 user submitted interviews for this role. To compare, the hiring process at CDW overall takes an average of 23 days.
Common stages of the interview process at CDW as a Account Manager according to 165 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 21%
Drug test: 16%
Background check: 13%
Personality test: 10%
Skills test: 9%
Presentation: 2%
IQ intelligence test: 2%
Group panel interview: 2%
Other: 0%
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The process took 3 days. I interviewed at CDW (Chicago, IL) in Apr 2012
Interview
I applied through their website after seeing the job posting on my University job board. I was called for a phone interview the next day. The phone interview lasted 1 hour. At the end of the call I was asked to come in asap to meet with the person who would be my manager. I then met with the manager who I really really liked.
The HR person came back to go over the benefits package. Since it wasn't my first offer I asked for time to consider the offer. I was told that I could take a week but the start date would be 10 days out because they have a 6 week training period where they train groups all at once. During our phone interview he had mentioned another start date that would have been more than a month away but that was no longer on the table. I think that maybe the later start date would have been under another manager and that's why it wasn't part of what was available anymore.
The cubicles are really big. There are lots of prizes and free food but the pay for the first two years is the worst. I was also told that to get close to 6 figures in year 4 it would require working 10 to 12 hour days for the first year.
Interview questions [1]
Question 1
Tell me about a time when you had to overcome an objection.
Simple and relaxed. Show dedication, persistence and willing to do what it takes to learn and grow your book. Willing to come into office. No prior IT experience needed. Three separate interviews completed.
The interview process was a 3 stage process. 1st - Phone screening with the recruitment agency, 2nd - Phone interview with CDW’s HR, 3rd - Zoom/office interview in person with CDW HR + Director.
Overall 1st screening interview was pretty straight forward and was informed that I would be processed to the next stage and a member of CDW would be in contact next week to arrange a interview. Guess what? A week has passed and no update from recruitment agency or CDW. I’ve sent a email for a update and if the position is still vacant or not? Which is currently pending.
The delayed response with lack of communication and update is a red flag for me as CDW is meant to be a IT Solution company that’s able to quickly problem solve, you would assume organisations skills would be prioritised accordingly. Especially when hiring a positional new candidate.
Hiring process was meant to be a 3 stage interview, 1st interview - outsource hiring firm, quick 30 mins call, 2nd interview - Hiring Manager + Member of Team, 3rd Hiring Manager plus Director.
Passed the 1st interview with ease, was informed immediately that I have passed the 1st screening and a member of CDW will call the next following week. Guess what? The week has passed and I resent a email for a update in regards to the position and if still vacant, currently waiting for a reply from the outsourced hiring company but the entire process seems to be delayed with lack of communication with candidate. Which is a major red flag as you would assume a IT Solution company would be more prompt in both communication and process.