Customer Service Representative applicants have rated the interview process at Caesars Entertainment with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 64.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Caesars Entertainment overall takes an average of 18 days.
Common stages of the interview process at Caesars Entertainment as a Customer Service Representative according to 3 Glassdoor interviews include:
Group panel interview: 19%
Background check: 19%
Personality test: 19%
Drug test: 13%
Phone interview: 6%
One on one interview: 6%
Skills test: 6%
Other: 6%
Presentation: 6%
Here are the most commonly searched roles for interview reports -
I applied through other source. The process took 6 days. I interviewed at Caesars Entertainment (New Orleans, LA) in Mar 2015
Interview
The interview was done as a group interview and they only had 4 questions to answer. After the first group interview, they called several people to leave the room - they were not selected.
When I returned for the second interview I was brought in with one other candidate to ask our impressions and what we thought the job entailed. After, we were then allowed to ask any questions we may have. This is where you are essentially selected or not. We were then told we would be contact for one last interview and if we passed, then you would be selected.
Final interview, we were sat in a specific order and asked a few questions. Only one person had a problem answering, "If you were stranded on a desert island what would you bring?" The person kept saying "I don't know." After all other candidates were asked their questions, this person who answered, "I don't know", was asked to leave. Everyone else in the room was offered a position on the spot.
I applied online. I interviewed at Caesars Entertainment
Interview
Group interview. At less than 10 questions were asked. Some questions are for individuals and some for groups. Pretty easy process. If you are asked to step outside then you go to the second round.
Interview questions [1]
Question 1
What you did do to make a great customer service experience? How you handle difficult people?
I applied online. I interviewed at Caesars Entertainment in Sep 2014
Interview
Had a job fair and was in a relaxed atmosphere as ton's of fun with a panel interview. Then a fourth grade math test of 5 mins. I even was told I missed one but I passed the panel interview. Was then referred to a one on one interview. Received a call on Friday to setup background checks and drug test.
Interview questions [1]
Question 1
Dealing with a customer and she asks for a beverage that is not on the menu?