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      Direct Line Group

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      Related searches: Direct Line Group reviews | Direct Line Group jobs | Direct Line Group salaries | Direct Line Group benefits
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      Customer Advisor Interview

      Sep 7, 2023
      Anonymous Interview Candidate
      London, England
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Direct Line Group (London, England)

      Interview

      the whole experience was positive, the interview was easy, standard questions asked, was given time to answers, the recruiters were friendly and gave me the time to prepare, I wished I was prepared more myself

      Interview questions [1]

      Question 1

      examples when you had to stand your ground
      Answer question

      Other Customer Advisor Interview Reviews for Direct Line Group

      Customer Advisor Interview

      Mar 15, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Direct Line Group in Mar 2022

      Interview

      Great! Online application Situation task - choose your preferred order of actions to deal with a situation. Video interview (3 pre recorded questions, just had to record my answer) Finally remote interview including a role play.

      Interview questions [1]

      Question 1

      When have you made an unhappy customer happy?
      Answer question
      1

      Customer Advisor Interview

      Mar 9, 2022
      Anonymous Interview Candidate
      Birmingham, England
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Direct Line Group (Birmingham, England) in Mar 2022

      Interview

      1. Apply online. 2. Online interview with recorded answers (robot). 3. 2-panel Teams interview with role-play (80 minutes). 4. Then a wait of 4 days from interview for a phone call with some very limited feedback.

      Interview questions [1]

      Question 1

      Tell me about a time when you took on board negative feedback and how you responded?
      Answer question

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