I applied online. The process took 2 weeks. I interviewed at Dunelm (Crawley, West Sussex, South East England, England) in Jan 2025
Interview
very goodm interviewer was direct and took notes throughout.
mostly situational questions such as how do you deal with difficult situations, tell me about a time where x happened and what did you do etc.
Interview questions [1]
Question 1
If you were about to go on your break and a customer stopped you to ask for help what would you do?
He asked 3 questions but it felt very rushed and as though he was uninterested. Asked me to tell him about myself, my experience and why they should hire me
I applied online. The process took 4 weeks. I interviewed at Dunelm (London, England) in May 2026
Interview
Had to wait first about 25 minutes the actual interview didn’t even last 10 minutes because she didn’t even check my age and i’m not going to be working at a store 9-10pm in the night to close it then walk home at that time she thought i worked at my previous work experience but it said remote she also thought i lived in the same town but clearly stated on my cv that i come from a different town also when applying i did state my age (16) hence they should of just took that into consideration but i’m thankful i didn’t get it very unorganised
I applied in-person. I interviewed at Dunelm in Mar 2026
Interview
Invited for a one to one interview. Sat down with a lovely lady, asked a few questions such as “describe a time you received good customer service.” The interview was very relaxed and more like a chat. Got the job offer around 5 days later.
Interview questions [1]
Question 1
Describe a time you received good customer service