Technical Support applicants have rated the interview process at Epic with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 38% positive. To compare, the company-average is 57.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support roles take an average of 32 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Epic overall takes an average of 24 days.
Common stages of the interview process at Epic as a Technical Support according to 8 Glassdoor interviews include:
Phone interview: 23%
Skills test: 23%
One on one interview: 18%
IQ intelligence test: 9%
Personality test: 9%
Group panel interview: 5%
Background check: 5%
Drug test: 5%
Presentation: 5%
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I applied online. The process took 2 weeks. I interviewed at Epic (Chicago, IL) in Nov 2023
Interview
5 step process, was nice to see different aspects of the teams. Several questions about the role and ways in which I can handle certain situations. Overall was a great experience.
Interview questions [1]
Question 1
In what ways were you put into a situation where you had to rely on others to solve a overhead issue?
There’s a 3 hour quiz to start with logic questions after the initial phone interview. Then there’s a role interview with a case study of what you would do in a certain situation and teaching a subject of your choice.
phone screen, followed by around 3 hour test and personality exam, and then multi stage final interview with discussion on job and company fit. also case study in the interview