Technical Support Engineer applicants have rated the interview process at Epic with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 55% positive. To compare, the company-average is 57.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 23 days to get hired, when considering 88 user submitted interviews for this role. To compare, the hiring process at Epic overall takes an average of 24 days.
Common stages of the interview process at Epic as a Technical Support Engineer according to 88 Glassdoor interviews include:
Phone interview: 20%
IQ intelligence test: 15%
Personality test: 15%
One on one interview: 13%
Skills test: 12%
Presentation: 10%
Group panel interview: 7%
Background check: 6%
Other: 2%
Drug test: 1%
Here are the most commonly searched roles for interview reports -
Very lengthy and time consuming, The interview process takes a lot of time, and a lot of documents need to get submitted. Do expect the whole process from submitting the job application to receiving an offer to take around a month, also the main tech interview comes in a few parts make sure you are at your A game because it will take a lot of energy to complete. Took me around 3-4 hours.
The phone interview was straightforward. The first interview questions were what was expected considering it was a phone interview. The interviewer was also pretty accommodating and experienced enough to answer questions regarding the job and relative information asked by the interviewee.
The preliminary virtual assessments are long, exhaustive, and tedious. However, as you progress meetings with human interviewers were more laid back. It felt like more of a conversation at that point compared to traditional interviews, which was appreciated.
Pretty straighforward. Case study is also very chill. Talk through your thought process, ask clarification questions. Most of it is them talking about themselves except for the case-study part and the final recruiter logictics call.
Interview questions [1]
Question 1
Case study: How would you handle the situation just presented? (It was about two clients requesting urgent resolution of something and you couldn't dedicate urgency to both situation equally.)