Four Seasons Interview Questions
Updated May 19, 2023
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Interviews at Four Seasons
Interviews for Top Jobs at Four Seasons
- Front Desk Agent (29)
- Intern (12)
- Internship (11)
- Front Desk Receptionist (11)
- Hostess (11)
- Server (10)
- Banquet Server (10)
- Reservations Agent (9)
- Concierge (7)
- MIT (7)
- Bartender (7)
- Manager (6)
- Server/Waiter (5)
- Massage Therapist (5)
- Food & Beverage Server (5)
- Pastry Cook (4)
- Sales Coordinator (4)
- Sales Manager (4)
- Manager-In-Training (4)
- Pool Attendant (3)
- Assistant Restaurant Manager (3)
- SPA Attendant (3)
- Analyst (3)
- Marketing (3)
- Marketing Manager (3)
- Bellman (3)
- Front Desk (3)
- Guest Services (3)
- Human Resources Coordinator (3)
- Reservations Sales Agent (3)
Anonymous Employee in Houston, TX
I applied online. I interviewed at Four Seasons (Houston, TX)
I had two interviews, one with the GM of the restaurant and one with an HR manager. The interviews were about 2 days apart and they accepted me for the job within 5 days.
- What was a time at work where you felt you made an impact on a customer?
Anonymous Interview Candidate
I applied online. I interviewed at Four Seasons
Zoom interview by HR in which basic questions were asked. Zoom interview by Hiring Manager. Questions were mostly about past accomplishments and understanding of the job description. Feedback was given after each round of interview.
- Team Management, past accomplishments and questions related to job description.
Anonymous Employee
I applied online. I interviewed at Four Seasons
2 rounds of interview, first with the HR dept and the other with the Director of Sales. held via zoom as I was out of the state at the time of the interviews. Some intense questions but overall friendly sessions.
- Situational questions to gauge your reaction to some common circumstances that you might come to face in the daily business operations including team management and teamwork.
Anonymous Interview Candidate
I interviewed at Four Seasons
Applied online and interviewed for Manager in Training (MIT). Interview was over Microsoft Teams and was very personalized. Got to learn about the individual interviewing and how this opportunity could further my career as a college graduate.
- A time where you went above and beyond in a project.
Anonymous Interview Candidate in Toronto, ON
I applied online. I interviewed at Four Seasons (Toronto, ON) in May 2023
Straight forward and engaging. The hiring manager is friendly and the company culture seems great. There were 3 rounds: 1st video call screening with the recruiter, 2nd round with the hiring manager and the final round with a senior director.
- Tell me a time when you have to train a new hire?
Anonymous Interview Candidate
I interviewed at Four Seasons
Went Through a couple rounds and the interviewer seemed like a great person to work for as a manager. The opportunity to grow seemed good and the company perks seemed to be above par as well.
- Q: What BI tools do you have experience with?
Anonymous Employee
I interviewed at Four Seasons
It’s a long process. Be patient. Be persistent. I first interviewed with the assistant manager of the restaurant, I didn’t hear anything for a month even after a follow up email and then HR got back to me and set up an interview for the next day. I interviewed on a Friday and received my offer on Monday.
- Tell me about a difficult situation with another employee
- Why do you want to work for four seasons?
- What is a skill you want to improve on
Anonymous Employee
I interviewed at Four Seasons
It was good and smooth. Was asked many questions so please be prepared to be asked of these many questions. I was also asked what my pet peeve is and all example behavioral questions. The interview was about an hour and three stages.
- Why do you want to work at Four Seasons
Anonymous Employee
I applied online. The process took 2 weeks. I interviewed at Four Seasons
Relatively easy, streamlined process with quick turnover and results. One phone call with the HR Manager, then one phone call with supervisor. Then an in person interview with each of them.
- Why Four Seasons and why this role? What does luxury mean to you? How do you handle difficult situations/guests?
Anonymous Interview Candidate in Boston, MA
I interviewed at Four Seasons (Boston, MA)
The process is very long and usually have three interviews. All separate, and will ask you very complex questions such as, when were you in a conflict with a manager and how did you resolve it.
- When was there a situation as a server recently that you needed to solve a problem?
Four Seasons Interviews FAQs
Glassdoor users rated their interview experience at Four Seasons as 77.2% positive with a difficulty rating score of 2.83 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Front Desk Agent-overnight and In Room Dining Coordinator rated their interviews as the hardest, whereas interviews for Waitress and IT Coordinator roles were rated as the easiest.
The hiring process at Four Seasons takes an average of 14.15 days when considering 338 user submitted interviews across all job titles. Candidates applying for Pastry Cook had the quickest hiring process (on average 1 day), whereas Sales Manager roles had the slowest hiring process (on average 90 days).
Common stages of the interview process at Four Seasons according to 338 Glassdoor interviews include:
One on One Interview: 27.65%
Phone Interview: 15.50%
Drug Test: 12.79%
Presentation: 10.21%
Background Check: 9.69%
Skills Test: 7.49%
IQ Intelligence Test: 5.30%
Group Panel Interview: 5.17%
Personality Test: 4.78%
Other: 1.42%
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