I applied through an employee referral. The process took 2 days. I interviewed at IHG Hotels and Resorts (North Charleston, SC) in Feb 2012
Interview
When you first arrive, you are required to take an assessment test on the computer. If that scores well, then you have a one on one interview with an HR manager. If that goes well, then you are back on the computer for a reservations simulation. Of course, if that goes well, they schedule you for a follow up interview with another manager the next day.
Interview questions [2]
Question 1
Explain a time you had to deal with a difficult guest/customer?
I applied through an employee referral. The process took 2 weeks. I interviewed at IHG Hotels and Resorts (Baguio, Baguio) in Mar 2026
Interview
Interviewer I had for a day time interview was very nice, initial interviews were the commonly asked ones. For my second interview, the interviewer was a bit sassy but either way that's how it goes. She asked me situational questions, reactions and what I would say, experiences from previous jobs and such. Finally we had a mock call and she gave me feedback.
I applied online. The process took 6 months. I interviewed at IHG Hotels and Resorts (Manila, Manila) in Apr 2023
Interview
I had a background check with a talent acquisition over the phone, 2 days later, I received an email from IHG congratulating me for the first step on the interview process. I was scheduled to have a second interview with the HR manager and my TM the next day in Teams.
Interview questions [1]
Question 1
Lots of questions related to Sales, reservations and troubleshooting.
They gave me a scenario for a hotel booking on Feb 14 for a couple and the guest requesting to have the best offer and room and many others scenario to see if you pay attention to details, how to make a deal and close the sales etc
I applied online. The process took 1 week. I interviewed at IHG Hotels and Resorts (Makati City)
Interview
The process was very smooth, it was a one day process. I got hired on the very same day as my initial interview. Was tested for typing skills, IQ, listening over the phone. The interviewer was very nice and accommodating.
Interview questions [1]
Question 1
The usual thing like tell me something about yourself
