Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Intact

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Intact reviews | Intact jobs | Intact salaries | Intact benefits | Intact conversations
      Intact interviewsIntact Customer Service Representative interviewsIntact interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Jun 14, 2018
      Anonymous Interview Candidate
      Brampton, ON
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Intact (Brampton, ON) in Jun 2018

      Interview

      You can use a computer with webcam or just your phone for the video interview. Make sure area is well lit and quiet. I used earphones with Mic. You get a practice recording to make sure everything works. Once you listen to an interview questions, you get up to like 1 minute to think of an answer before it automatically starts to record answer.

      Interview questions [1]

      Question 1

      1. What piqued your interest in this position and why do you want it? 2. What are your duties at your current position and how would you apply them here? 3. Tell me about a time you dealt with an angry customer? 4. Tell me about a time you had to juggle multiple demands and how did you handle it?
      1 Answer
      14

      Other Customer Service Representative Interview Reviews for Intact

      Customer Service Representative (CSR) Interview

      Mar 9, 2026
      Anonymous Interview Candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Intact in Feb 2026

      Interview

      First Video interview after sending cv for 1 day. Received a link to take video interview within three days. Only takes about 15minutes ,can film few times and review. Will review next step in few days.

      Interview questions [1]

      Question 1

      Why Intact?some behaviours questions.can film few times and review
      Answer question
      1

      Customer Service Representative Interview

      Aug 14, 2025
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Intact (Toronto, ON)

      Interview

      Interview as usual same interview questions about yourself and work experience and how you face customers and how to handle angry customers and are you okay for repetition how you handle situations

      Customer Service Representative Interview

      Jul 22, 2025
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Intact (Toronto, ON)

      Interview

      The process was simple and easy to navigate. The first few questions were aimed at getting to know you better, and then they eased you into questions about your experience and the role. Overall, it was a pleasant experience.

      Interview questions [1]

      Question 1

      Where do you see your future within the company?
      Answer question
      1

      Top companies for "Compensation and Benefits" near you

      avatar
      Liberty Mutual Insurance
      3.8★Compensation & Benefits
      avatar
      Progressive Insurance
      3.9★Compensation & Benefits
      avatar
      USAA
      3.8★Compensation & Benefits
      avatar
      Travelers
      4.1★Compensation & Benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.