I applied online. The process took 2 weeks. I interviewed at J. Crew (Milpitas, CA) in Mar 2016
Interview
I sent in an online application and quickly received a call from the assistant store manager. Had an interview with both the assistant store manager and the store director at the same time and they just asked questions about customer service and questions to get to know me.
Interview questions [3]
Question 1
What was a customer service experience you experienced, good or bad, which stood out for you?
I applied in-person. I interviewed at J. Crew (Grand Prairie, TX)
Interview
Lovely interview with the then assistant manager. Just connect showing your bubbly personality and talk maturely about your former job experience.
It ran for about 30-35 mins yet felt as if time flew by due to great conversation.
Great retail job. Requires alot of connecting with customers, even styling them in the fit rooms. But also remember EVERYONES EXPERIENCE is different
Easy, Basic Questions with the store manager. Just ask about previous experience and your availability. Why you want to work there. Met with the store manager and asked questions outside of the store.
the interview was entirely behavioral and very casual/conversational. mostly just how you would handle customer interactions and selling the credit card. i would highly recommend working there and interviewing. very similar to other retail interviews.
Interview questions [1]
Question 1
how comfortable are you with selling a credit card at checkout and how would you go about it?