I applied through college or university. The process took 3 weeks. I interviewed at Nationwide (Conshohocken, PA) in Jul 2011
Interview
Two interviews. First one with what would end up being a direct supervisor. Relatively informal and they are looking to see more about your personality and ability to interact with customers (Customer service is key)! 2nd interview with upper management (2 people) and again looking for more of the same.
Interview questions [1]
Question 1
Tell us about a time when you had a difficult customer/time and how did you resolve the situation.