Customer Service Representative applicants have rated the interview process at Pier 1 Imports with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 74% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Pier 1 Imports overall takes an average of 12 days.
Common stages of the interview process at Pier 1 Imports as a Customer Service Representative according to 4 Glassdoor interviews include:
One on one interview: 43%
Phone interview: 29%
Background check: 14%
Drug test: 14%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Pier 1 Imports (Houston, TX) in Mar 2017
Interview
The interview process was easy. Very clear and they were amazing at describing job duties. 10/10 would recommend interviewing with them! I love Pier 1 Imports! They have such great things!
Interview questions [1]
Question 1
What customer service issues have you faced, and how did you overcome those issues or challenges?
I applied online. I interviewed at Pier 1 Imports in May 2018
Interview
The manager called and set up an interview.
The interview was with another interviewee, and the store manager conducted the interview. Very weird set up as the other person basically waited for me to answer and then said my same answer to questions.
Interview questions [1]
Question 1
Tell me when it is appropriate to not follow safety protocols.
I applied online. The process took 1 day. I interviewed at Pier 1 Imports (Fort Worth, TX) in Feb 2018
Interview
Multiple interviews with somewhat friendly people. I was not impressed by their interviewing skills. I was very nervous and neither of them were sensitive to this at all.
Interview questions [1]
Question 1
Think of a time that you had a problem with a coworker. Tell me about how you handled it.