Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      PointClickCare

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: PointClickCare reviews | PointClickCare jobs | PointClickCare salaries | PointClickCare benefits
      PointClickCare interviewsPointClickCare Program Manager, Customer Success interviewsPointClickCare interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      NVIDIA
      4.6★Compensation & Benefits
      avatar
      HubSpot
      3.6★Compensation & Benefits
      avatar
      Lyft
      3.6★Compensation & Benefits
      avatar
      DONE by NONE
      3.8★Compensation & Benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Program Manager, Customer Success Interview

      Jan 25, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at PointClickCare in Dec 2021

      Interview

      I applied for Customer Success Manager- Regional Enterprise with PointClickCare and interviewed for Program Manager, Customer Success with Collective Medical. I wasn't aware of these changes until I was in the interviews. They could really do a better job of getting these things straight. I applied for the job "Customer Success Manager- Regional Enterprise" and over the phone interview learned that they were interviewing me for a different job (Program Manager, Customer Success), which was very unexpected. The phone interview went well and the interviewer was really wonderful to speak with. Then I had a zoom interview with a second person. That's where I learned that I wasn't even interviewing with PointClickCare, but the company Collective Medical, which was recently acquired by PointClickCare. Unfortunately, they are still quite separate and provide very different services, so I was underprepared. In this zoom interview, the only question the interviewer asked was "what questions do you have for me?" And since I thought I applied to work with the company that was at the top of my application, I wasn't prepared with information about the company I was actually interviewing with. It felt like the interviewer maybe hadn't prepared questions, and was improvising. The conversation was interesting, but I do feel misled.

      Interview questions [1]

      Question 1

      What questions do you have for me?
      Answer question
      2