Press Ganey Interview Questions | Glassdoor

Press Ganey Interview Questions

Updated Dec 20, 2017
44 Interview Reviews

Experience

Experience
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Getting an Interview

Getting an Interview
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Candidate Interview Reviews

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  1. Helpful (1)  

    Vice President Interview

    Anonymous Interview Candidate in South Bend, IN
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 8 weeks. I interviewed at Press Ganey (South Bend, IN) in October 2017.

    Interview

    After submitting application on line, I was contacted by recruiter who seemed impressed with my credentials. I moved along through four levels of interviews as well as an online "assessment". Upon completing the assessment, I heard nothing. I sent two emails over the course of 3 weeks to follow up with no reply. Two phone calls also went unanswered. The courtesy of a simple rejection would have been appreciated after investing many hours of time in this process. For a company whose sole purpose is to create a better experience for patients and employees, my experience would indicate they need to look inward.

    Interview Questions


  2.  

    Engineer Interview

    Anonymous Employee in South Bend, IN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Press Ganey (South Bend, IN).

    Interview

    This is about the only negative I have w this company. This process was so drawn out and took literally several months to get hired on. Several phone interviews and one in person. These processes may have since changed but it was typical w the interview process. I was greatly disappointed w HR during this process but once hired in they are a great asset and there to help

    Interview Questions

    • What do you do when things go wrong w a big project you're working on   1 Answer

    Negotiation

    None, the hiring manager knew how to handle this and took care of this and got me the best offer. Was very pleased w this

  3.  

    Support Specialist Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Press Ganey (New York, NY).

    Interview

    Very professional. Questions asked are not generic and really push you to think of successes and failures in past jobs. Almost an hour of interviewing to get to know each other and see if it's a good fit, both ways.

    Interview Questions


  4.  

    President Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 7+ weeks. I interviewed at Press Ganey.

    Interview

    Several interviews and process intense evaluation including CEO, COO, CXO, Regional Management, focused on past experience, connections, management style, ethics, integrity. Intensive process highlighted by review and customer interaction while reviewing background. Enjoyed process and its intensity

    Interview Questions


  5.  

    Account Manager Interview

    Anonymous Employee in South Bend, IN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Press Ganey (South Bend, IN) in January 2016.

    Interview

    The interview was a panel style interview. You meet with 4-5 managers and they rotate questions. You will meet with several groups and they will ask rapid fire questions. You will be asked the same line of questioning in each session. The interview could be intimidating to some.

    Interview Questions


  6. Helpful (1)  

    Advisor Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 5+ months. I interviewed at Press Ganey (Chicago, IL) in August 2015.

    Interview

    This was the most difficult process I’ve ever been through. I first was interviewed by the hiring manager, then by the director, then by the regional president, then by a group of advisors, then was given a case study to analyze and do a formal presentation to a group of middle managers posing as client executives, then a 3 month orientation with multiple “skills checks”. If you fail, you get a limited chance to try again, but I have seen other advisor new-hires get quickly flushed out of the process.

    Interview Questions

    • Tell me about a time that you worked with a key executive to persuade him/her of an approach you were recommending   Answer Question

  7.  

    Senior Software QA Engineer Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Press Ganey (Chicago, IL) in August 2015.

    Interview

    discussion with three managers two of whom were somewhat technical one was not, one manager asked me a workplace question another initiated a system level technical discussion; the HR recruiter asked several questions over the phone none of which were technical. The longest part of the process was the background check.

    Interview Questions

    • whose job is software quality?   1 Answer
  8.  

    Managing Engagement Advisor Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Press Ganey (Charlotte, NC) in April 2015.

    Interview

    Interviewed with a lot of people who at times asked the same questions. The process was pretty drawn out as I had phone interviews and onsite interviews and a presesntation. However, the overall experience was good.

    Interview Questions


  9. Helpful (1)  

    Senior Product Analyst, Physician Engagement Interview

    Anonymous Interview Candidate in Charlotte, NC
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Press Ganey (Charlotte, NC) in March 2015.

    Interview

    I was contacted about a week after applying online to set up a phone interview with the VP for the following week. I spoke with the VP as he told me how great I was and how I had relevant experience for the position. a three months later and still no response to inquiry about the position.

    Interview Questions

    • Why do you want this position.   1 Answer

  10.  

    Account Manager Interview

    Anonymous Employee in South Bend, IN
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Press Ganey (South Bend, IN) in March 2015.

    Interview

    The process is normal. HR at Press Ganey is very, very backwards. Slow to the point of dead, or so fast that it's all very unrealistic. They are in Chicago away from where the worker bees are.

    Interview Questions

    • Are you a details person or a big picture person?   Answer Question
    • Tell me about a time you found something wrong and had to tell a client or customer?   Answer Question
    • What type of people do you not like working with?   Answer Question

    Press Ganey Response

    Dec 12, 2017 – HR Director

    Thank you for your feedback. It is good to hear your process took 3 weeks- that is a quick turnaround from start to finish. We regret that you found your HR experience inconsistent. We are... More


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