I applied in-person. The process took 1 week. I interviewed at Ralph Lauren (Orlando, FL) in Jun 2011
Interview
The interview process was basic. Brief interview upon turning in application, just dress to impress and speak professionally. If you pass then a group interview follows with basic questions, and then a final solo interview. The group interview is more difficult due to the fact that you must out perform others, however, once you get your solo interview you are almost guaranteed your job offer. Just always remember to be extra perky and excited.
Interview questions [1]
Question 1
What was your most difficult customer experience? How did you handle it?
How would you handle a customer who didn't speak your language?
The store manager asked for introduction first and asked some questions regarding to previous experiences. They were quiet kind and explained the main responsibilities of the role and a short description of their ideal candidates.
I applied through an employee referral. The process took 2 weeks. I interviewed at Ralph Lauren
Interview
First you apply online. Then you take behavioral tests and puzzles online. Then, you are asked to come in for a in-person interview. Be prepared to talk about the brand answer questions about your resume.
I applied through an employee referral. The process took 1 week. I interviewed at Ralph Lauren (Bath, England)
Interview
A quite laid back interview, asked the basic questions about previous experience, and some scenarios about difficult customers and how I would handle them in a correct manner while maintaining good customer service