Safeco Interview Questions | Glassdoor

Safeco Interview Questions

Updated May 1, 2017
41 Interview Reviews

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  1.  

    Field Auto Adjuster Interview

    Anonymous Interview Candidate in Fort Lauderdale, FL
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Safeco (Fort Lauderdale, FL) in October 2016.

    Interview

    I was scheduled for a phone interview. They tell you they're scheduling this week and to provide your availability for the next few days along with your phone number, only to tell you that the interviewer is not available any of those days or time indicated? Eventually, they called me (15 minutes late) and the Safeco lady sounded like she was in a rush and even admitted to being aware that she's talking fast. I'm trying to make an important move in my career and this lady is either in a rush to go to lunch, in a rush to catch up to her calling schedule or wants to make sure she goes home early that day, I don't know. She explained the job duties and asked me a few basic questions like salary expectations, am I willing to work in risky neighborhoods, why do I want to work as an adjuster, and then followed by two useless behavioral questions. She said "I'm know I'm talking fast, do you need me to repeat the question?" then, as I was giving her my story she kept interrupting me like what I was saying wasn't clear enough for her.

    In conclusion, she tells me that they will let me know the answer once they finish interviewing all the candidates. That was a month ago. I guess being licensed and having years of experience as an auto damage adjuster doesn't help you in moving to the next step in a "PHONE" interview because your story telling skills are not sharp enough.

    Safeco, whether it's a YES or NO at least give the candidates the courtesy of an update. It's not too much to ask.

    Interview Questions

    • Tell me about a time you had to tell a customer some really bad news....

      Tell me about a time you had to deal with an upset customer...   Answer Question

  2.  

    Inside Auto Claims Representative Interview

    Anonymous Employee in Fairfield, OH
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Safeco (Fairfield, OH).

    Interview

    A phone interview followed by a three person interview and a shadow in a 3-4 hour span. The shadow was very helpful as it allowed me to see what a normal day looked like. Once the interview is complete, they try to let people know their decision as soon as possible.

    Interview Questions

    • A lot of situational questions.   1 Answer
  3.  

    Inside Property Claims Specialist Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Safeco (Denver, CO).

    Interview

    I applied and was contacted by HR that was a simple thirty minute behavioral based interview. I had a follow up interview from the hiring manager in Colorado a week later. I also discussed the role with another manager but was not a hiring manager for the role.

    Interview Questions

    • Describe a situation where you had to convince someone of something?   Answer Question

  4.  

    Gold Customer Service Representative Interview

    Anonymous Interview Candidate in Golden, CO
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1+ week. I interviewed at Safeco (Golden, CO) in December 2015.

    Interview

    The pre-determined corporate questions that are required are a total joke. I get that they want you to think on your feet but seriously? The entire process is so political, I don't even want to work here anymore.

    Interview Questions

    • Give an example of a time that you did not get along with a coworker. describe the process you used to resolve a conflict with the coworker.   Answer Question

  5. Helpful (3)  

    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Safeco.

    Interview

    Phone interview followed by an in person 2 person interview. If that goes well, they will immediately set up an interview with the department head. The phone interview was a basic screening of behavioral questions. The 2nd interview was a more intense version of the first one. They wanted in depth answers and if you didn't have one, they waited for you to come up with one. There was no option to move to another question.

    Interview Questions

    • Tell me a time where you and your manager didn't see eye to eye on a decision and how you were able to get them to agree with you?   Answer Question

    Negotiation

    No negotiations. Received a fair offer


  6.  

    Territory Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Safeco in August 2015.

    Interview

    Applied direct on-line. Received email within days to schedule a Phone interview with internal recruiter. Phone interview lasted approximately 40 minutes. Ending with a time in which I would hear back.

    Interview Questions

    • What would be the most difficult thing for you in coming to Safeco?   Answer Question

  7.  

    Underwriting Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 2+ months. I interviewed at Safeco.

    Interview

    Applied through the university's job board. Took an online assessment and filled out an additional questionnaire. Had an initial phone screening. Two weeks after that I scheduled an in person interview. Interviewed with 4 or 5 people in the office. About month after that I heard back about the job.

    Interview Questions

  8. Helpful (4)  

    Senior Inside Claims Representative Interview

    Anonymous Employee in Richardson, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Safeco (Richardson, TX) in October 2014.

    Interview

    The hiring process went very quickly. I applied online on September 28, 2014 and received a call for a phone interview the first week of October. A couple days later I was scheduled for an in person interview the following week. I was interviewed by two different managers. They both asked a lot of behavioral questions and described the job some. I was then taken back on the floor to do some job shadowing. The entire process was about 3 hours. Two days later I was offered the position.

    Interview Questions

    • How would you handle delivering bad news to a customer and why would you handle it that way?   Answer Question

    Negotiation

    I was offered a base salary but I counter offered with the reasoning that I have a bachelors degree and insurance industry related experience. They countered back to me and met me in the middle of what they offered originally and what I had asked for. I accepted their counter offer.


  9.  

    Personal Lines Underwriter Interview

    Anonymous Employee in Duluth, GA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 4+ weeks. I interviewed at Safeco (Duluth, GA) in October 2014.

    Interview

    In order to be offered an interview, you must complete and pass an IQ Test. If that is passed you will be asked for a phone interview. If you get through the phone interview you will be interviewed with the managers and trainer in the office. You usually will hear a response within a week or two with the offered salary and start date with a few business days to accept or decline the offer.

    Interview Questions

    • How have you delivered a difficult answer to a customer?   1 Answer

  10.  

    Accepted Offer

    Interview

    The interview process is very thorough. There will be several test you will have to pass before they consider hiring you. Also when you interview you will be interviewed by at least two supervisors. If you are hired be prepared to take the licensing exam which is pretty difficult. The company will pay twice after that you will be responsible, if you cannot pass expect to be terminated.


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