Safeco Reviews | Glassdoor

Safeco Reviews

Updated Aug 15, 2019

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Found 266 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
42%
Recommend to a Friend
64%
Approve of CEO
Safeco CEO Tyler Asher
Tyler Asher
17 Ratings
Pros
Cons
  • "Since merger with Liberty Mutual the company no longer values telecommuters(in 29 reviews)

  • "Constant churn made it difficult to maintain a work life balance(in 17 reviews)

More Pros and Cons
  1. "Good People"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Safeco full-time

    Pros

    Good people to work with

    Cons

    Nothing I can think of

    Safeco2019-02-13
  2. "Well structured company and department lacking employee culture and competitive compensation views"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriter in Seattle, WA
    Recommends

    I worked at Safeco full-time for more than a year

    Pros

    Competitive pay, work from home, manageable workload, great benefits, flexible schedule

    Cons

    Corporate salary structure can be frustrating, compensation based on time in the role over performance. Weak employee culture.

    Advice to Management

    Review compensation structure to reward performance over tenure

    Safeco2019-08-16
  3. "Promising careers at SafeCo."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Billing Specialist in Liberty Lake, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Safeco for more than a year

    Pros

    Safeco boasts entry-level jobs available for many with the promise of career advancement and many benefits, With great trainers, managers and company heads making time for individual employees, it's very easy to take up a job within the company and expect to move up with internal highering very prevalent.

    Cons

    The company is ever expanding and attempting to stay competitive with other insurance companies, because of this there is a high demand for dedication and level-headedness while under stress. Safeco also works almost exclusively with temp-agencies during an employee's first 12 months, meaning that one can expect to report to two different agencies about their job and career future while working at Safeco.

    Advice to Management

    My only advice to management would be to continue building the internal structuring I saw being implemented while I was working there. The pressure put on employees to handle as many calls as effectively as possible can be strenuous, but with the increased team sizes and the delegation to Co/sub-managers and team leads goes a long way to alleviate that daily pressure.

    Safeco2019-03-28
  4. "My time at Safeco Insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Property Claims Adjuster in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Safeco full-time for more than a year

    Pros

    Great culture and amazing people

    Cons

    It was difficult trying to manage being purchased by Liberty Mutual

    Safeco2019-03-22
  5. Helpful (1)

    "Some good, but a lot of poor managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Safeco full-time

    Pros

    - Work Life Balance - Downtown location

    Cons

    - Work Life balance is both a pro and a con. Directors show little interest in their direct reports. - Director level managers were ineffective and demonstrated low to poor leadership qualities - Favoritism abounds

    Advice to Management

    Root out poor performing directors. The company has much to offer, but too many directors are not equipped to move the company or their people forward. Listen to what their direct reports are saying and confront the problem with clear action. Ignoring the problem doesn't make it go away.

    Safeco2018-10-29
  6. "Senior Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Safeco full-time

    Pros

    Flexiable WFH available a couple of days out of the week Co workers

    Cons

    Workload during peak seasons was overwhelming, not enough adjusted handling Texas Auto claims.

    Safeco2018-08-28
  7. "Claims Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Safeco full-time for more than 3 years

    Pros

    Good starting pay & bonus and end of year raise.

    Cons

    Leadership team is inadequate & ineffective. They show favoritism, party together, aren't ethical, quite pretentious. When the leadership team is asked for help can't get it. Tense environment.

    Advice to Management

    Stop the favoritism

    Safeco2018-07-26
  8. Helpful (1)

    "Solid Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bodily Injury Claims Specialist in Richardson, TX
    Recommends
    Positive Outlook

    I have been working at Safeco full-time for more than 3 years

    Pros

    -Lots of opportunities for those who seek them -Open door policies for the most part -Company values you as much as their customers

    Cons

    -The higher you climb, the more that open-door policy doesn't apply. -Training is absolutely awful. Expect to hit the floor not knowing how to apply anything you've learned.

    Advice to Management

    Be eager to move your employees forward to a higher position. Be aware that certain positions may simply not be a good fit for an employee and look for solutions when applicable.

    Safeco2018-04-04
  9. Helpful (1)

    "Nice people but"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Approves of CEO

    I have been working at Safeco full-time for more than a year

    Pros

    Very nice people. Lots of opportunity to transform things.

    Cons

    Lack of management and cost cutting measures are taking a toll on the morale.

    Safeco2018-04-19
  10. "good work"

    StarStarStarStarStar
    Former Employee - Customer Service in Los Angeles, CA

    I worked at Safeco full-time for more than 3 years

    Pros

    customer service rep taking payment, making changes to policy

    Cons

    there are not many cons for this job

    Advice to Management

    pay more to their employees

    Safeco2018-03-20
Found 266 reviews