Safeco Reviews | Glassdoor

Safeco Reviews

Updated September 22, 2017
241 reviews

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2.8
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Safeco President Tyler Asher
Tyler Asher
7 Ratings

241 Employee Reviews

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Pros
Cons
  • They are going through transitions with Liberty Mutual and turn over is extremely high (in 29 reviews)

  • Work/life balance is challenging (in 14 reviews)

More Pros and Cons

  1. "IT Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Safeco full-time (More than a year)

    Pros

    The people really cared about doing a good job

    Cons

    East coast leadership didn't value the west coast or remote sites at all.


  2. "Senior Claims Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeco full-time

    Pros

    Great compensation and profit sharing programs. Huge company with tons of career opportunities so if what your doing isn't for you there is no need to jump out of the company

    Cons

    Sometimes it can be load heavy and stressful, but what claims job isn't.

  3. "Sr Properety Claims Specialist"

    StarStarStarStarStar
    Current Employee - Senior Property Claims Examiner
    Current Employee - Senior Property Claims Examiner

    I have been working at Safeco full-time (More than 10 years)

    Pros

    I really don't have any to share.

    Cons

    Liberty Mutual acquisition is ruining a good company by forcing micromanaging management style that is unrealistic, providing a workload that can not be achieved without massive hours devoted to work in a salaried position and requiring field adjusters to also manage claims throughout the country in the manner that an inside adjuster would. I regularily work with independent adjusters who see the claims that are not local and report back to me. They can't believe the work load placed upon us. I am a very long term employee who is not a quitter. Extremely frustrated and the unfairness of the system that Liberty Mutual has set up to also include mechanisms to systematically terminate employees if objectives are not met. Normally, that would make sense but the objectives are impossible to meet with our giving up any semblance of personal time in a salaried position.

    Advice to Management

    Liberty Mutual is an extremely large company. Unfortunately they are not going to listen. They know there are enough people out there that won't check into what they are doing and the revolving door their system creates appears satisfactory to them.


  4. "Good company with areas of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Safeco full-time (More than 8 years)

    Pros

    People are great and the work is very rewarding. Competitive pay and benefits are a plus. If you like helping people this is a great company.

    Cons

    Work/life balance is challenging. Some departments are overwhelmed and others are not. Departments have silos which makes improvements difficult to achieve.


  5. "A Good Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Safeco full-time

    Pros

    Flexible work times, 7.5 hour days, average benefits. Work from
    home is rolling out for 2 days a week. Free coffee!

    Cons

    Select people are treated unfairly. The department is getting more strict while other departments are not held to such high standards making the average workload much higher. It's a lot of cleaning up other people's messes. Metrics are being raised to unattainable standards.

    Advice to Management

    Work with your employees to make changes for the better. It's an insurance company, the customer is not always right.


  6. Helpful (1)

    "Bodily Injury Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casualty Claims Adjuster in Seattle, WA
    Former Employee - Casualty Claims Adjuster in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Safeco full-time (More than 8 years)

    Pros

    Very nice facilities, and updated computer systems.

    Cons

    They are going through transitions with Liberty Mutual and turn over is extremely high. At this point they are treating employees poorly and not making their objectives clear.

    Advice to Management

    Start out by having some integrity and compassion when you are dealing with your employees. When you say you are going to do something follow through. Stop changing the way you evaluate your employees mid-stream, the work force is confused and stressed by your unprofessional behavior.


  7. "Horrible! Find another job ASAP!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They love buying food for the adjusters.

    Cons

    favoritism gets you promoted, not hard work. The pay is horrible, especially for the excessive workload and unattainable metrics they set. Operates like a high volume call center instead of claims. Don't work here! There are better companies out there that pay more and work you less!

    Advice to Management

    Leave! Safe the employees

  8. "Bodily Injury Claims Resolution Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Safeco full-time (More than 3 years)

    Pros

    Flexibility, work from home 2 days a week, not a lot of micro managing, good pay relative to other insurance companies,

    Cons

    Uber sensitivity to loud personalities even when there are no customer complaints, workload volume high, too many bulk transfers


  9. "Discrimination at its best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Specialist in Duluth, GA
    Former Employee - Claims Specialist in Duluth, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Safeco full-time (More than 8 years)

    Pros

    Great pay
    Great benefits
    Great PTO
    Great training
    Great in the community
    A lot of great team mates
    Some great management

    Cons

    You have to be apart of a Click to succeed.
    Discriminatory behaviors
    Favoritism
    Layoffs due to "restructuring" after YEARS of loyalty and high performance markings. Now I receive a rejection email less than 24hours after posting for a new position.

    Advice to Management

    Value productivity and loyalty


  10. "Senior Liability Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Safeco full-time

    Pros

    Good salary and benefits included

    Cons

    Total stress job with little reward, bosses only care how you make them look

    Advice to Management

    Less micro management


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