Claims Representative applicants have rated the interview process at Social Security Administration with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 71.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Representative roles take an average of 40 days to get hired, when considering 41 user submitted interviews for this role. To compare, the hiring process at Social Security Administration overall takes an average of 53 days.
Common stages of the interview process at Social Security Administration as a Claims Representative according to 41 Glassdoor interviews include:
Group panel interview: 42%
Background check: 18%
Phone interview: 17%
One on one interview: 6%
Personality test: 4%
Skills test: 4%
Presentation: 3%
Drug test: 3%
IQ intelligence test: 1%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at Social Security Administration (Jamaica, NY) in Feb 2015
Interview
Applied online and then called in for an interview. Before the interview they go through the process and tell you how many people you will be meeting with and what kind of questions there will be. They take a lot of notes but they are looking for specific answers to the questions they ask. They are really nice and just ask you the questions that are written on their interview booklet. I was interviewed by two district managers. One was really friendly and the other was nonchalant, but both were very kind.
Interview questions [1]
Question 1
Behavioral questions: name a time you dealt with a difficult situation, coworker, customer
I applied online. The process took 3 months. I interviewed at Social Security Administration (New York, NY)
Interview
Lengthy and general questions were asked during the interview by two managers. No written part to interview but general questions that are asked in terms of dealing with difficult situations
The process took 1 day. I interviewed at Social Security Administration
Interview
I received an email from the manager and asked me to come in for an interview. I was interviewed by 4 supervisors/managers. They asked me a series of questions listed on their document and got back to me within 1-2 weeks.
Interview questions [1]
Question 1
What was the most difficult decision did you have to make and how did you overcome it?
I applied online. The process took 3 months. I interviewed at Social Security Administration in Apr 2019
Interview
STAR questions were asked. Be prepared with some answers that pertain to your experience. Sometimes two or three interviewers. Behavioral based questions. I took experiences from my past to answer.
Interview questions [1]
Question 1
In 5 minutes describe something you know of very well