Customer Service Representative applicants have rated the interview process at Toyota North America with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 67.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 24 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Toyota North America overall takes an average of 28 days.
Common stages of the interview process at Toyota North America as a Customer Service Representative according to 11 Glassdoor interviews include:
Phone interview: 22%
Skills test: 16%
Presentation: 16%
Drug test: 13%
One on one interview: 13%
Group panel interview: 13%
Background check: 3%
Other: 3%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Toyota North America (Plano, TX) in May 2016
Interview
Very very long, and drawn out, I almost went with another position. They were all very nice. I just can not believe that it took four months before I knew if I had the position, and then I still was not 100 %.
Interview questions [1]
Question 1
STAR questions very under rated in picking top employees
I applied online. The process took 3 days. I interviewed at Toyota North America (Old Baltimore, MD) in Dec 2021
Interview
Very Informational and productive. It appeared to be very clean. It was a beautiful building. My problem is the commute. It is also stated this is one of the best companies to work for.
I applied online. I interviewed at Toyota North America
Interview
Two 30 minute interviews with the west and east coast managers. One interview was with a recruiter but it was only 30 minutes. and the 2nd interview followed that one.
Interview questions [1]
Question 1
Give an example when you were reprimanded and how did you handle it and how have that affected you
I applied online. The process took 3 weeks. I interviewed at Toyota North America (Dallas, TX) in Oct 2021
Interview
Within a day or two got a call for a screening that asked basic job requirement questions. Two weeks later nothing else heard but still "in consideration" I called to check status and still remains the same with no ETA on any update. Getting really close to two weeks before start date needed to give notice to current company
Interview questions [1]
Question 1
This job is remote but you will be required to go to the headquarters in Plano, is this going to be an issue?