Customer Service applicants have rated the interview process at United Airlines with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 74% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 34 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at United Airlines overall takes an average of 26 days.
Common stages of the interview process at United Airlines as a Customer Service according to 8 Glassdoor interviews include:
One on one interview: 25%
Drug test: 19%
Phone interview: 13%
Background check: 13%
Group panel interview: 6%
IQ intelligence test: 6%
Skills test: 6%
Presentation: 6%
Personality test: 6%
Here are the most commonly searched roles for interview reports -
It was not easy than I was thinking.
Online screening, role play exam, and many questions,
The company looks great and stable. Look very poplar company and lots of employees working this organization.
I applied online. The process took 4 weeks. I interviewed at United Airlines (Huston, ID) in Oct 2023
Interview
The interview was generally easy and warm. The interviewer was a very nice person. I felt she wanted to help me. It was very good. She left a very good impression about the company.
Interview questions [1]
Question 1
How did you resolve the situation when you had a different point of view with a co-worker?
I applied online. I interviewed at United Airlines (Seattle, WA) in Jul 2021
Interview
two sit down sessions, on the spot job offers. First I received a call which basically was the the offer, but you do go in person to interview and learn in person about the expectation of the role.
Interview questions [1]
Question 1
Describe a time when you had competing priorities in a limited time. How did you respond?