It took 3 in person interviews, and 3 total phone interviews before I was offered the position I applied for. I had to go thru two HR phone interviews first. The second was more involved than the first. After passing the second phone interview I had 3 store interviews. Two interviews appeared exactly the same consisting of my previous experience explanation, a techonlogy sales role play, and questions about how I have handled specific customer interactions. The third was similar to the first two in person interviews but more specific to how I would function in a team environment. The second two in person interviews had 2 interviewers, managers at the location. After the third in person interview, I had a short phone follow up interview with a manager from a different store. Approximately a week after the final phone interview, I received a job offer. The entire process from first phone interview to job offer was about a month.