I applied online. The process took 3 months. I interviewed at Verizon (Charlotte, NC) in Dec 2013
Interview
The interview was long and stretched over the period of 3 months. I applied online in November, received a call for phone interview twice in December, had an in person interview in January and took a test in January as well. Finally got the offer one day before the new hire class started, so i was unable to move that quickly, I ended up starting in February.
Interview questions [1]
Question 1
Typical questions with the phone interview, but onsite you take different tests to test your multitasking abilities.
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
