Zenefits Interview Questions
Updated May 5, 2022
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Found 395 of over 395 interviews
Popular
- Popular
- Most Recent
- Oldest First
- Easiest
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Interviews at Zenefits
Experience
Positive42%
Negative36%
Neutral22%
Getting an Interview
Applied online45%
Recruiter23%
Employee Referral20%
Difficulty
2.8
AverageHardAverageEasy
Interviews for Top Jobs at Zenefits
- Software Engineer (63)
- Sales Development Representative (40)
- Associate Benefits Advisor (18)
- Implementation Manager (17)
- Account Executive (16)
- Product Operations Analyst (14)
- SDR (13)
- Client Support Associate (11)
- Senior Software Engineer (10)
- Data Scientist (8)
- Account Manager (8)
- Benefits Advisor (8)
- UI Engineer (7)
- SMB Account Executive (6)
- Product Manager (6)
- Product Operations (6)
- Data Analyst (5)
- Client Support (5)
- Operations Analyst (5)
- Operations (5)
- Sales Representative (4)
- Data Engineer (4)
- Senior Product Manager (4)
- Client Service Associate (3)
- Software Engineer(Internship) (3)
- Junior Software Engineer (3)
- Mid Market Account Executive (2)
- Sales Development Manager (2)
- Implementation Analyst (2)
- Enterprise Account Executive (2)

Anonymous Interview Candidate
No Offer
Negative Experience
Easy Interview
Application
InterviewI applied in-person. The process took 5 weeks. I interviewed at Zenefits
After applying for the job more than a month before, I received an email from a recruiter. That should have been the first red flag. I agreed and did an interview with the recruiter and was immediately moved to the 2nd round with the hiring managers for a few days afterwards. The meeting with the direct supervisor was a lot but his personality wasn’t. He was so monotone, not enthusiastic, but made it clear overtime was expected and it’s a organizational mess right now that needs cleaning up. The 2nd part of that interview with the department director seems to go well. She told me I would hear something in 1-2 days, It’s been 2 weeks and I’ve heard nothing. So I will assume I no offer is extended and that’s ok. The courtesy would be a proper decline. If someone takes time from their busy day to apply and interview for your organization, the least you can do is communicate all decisions whether good or bad.
Interview Questions
- Tell me about a time when you had an upset customer.
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Anonymous Interview Candidate
No Offer
Negative Experience
Average Interview
Application
InterviewI applied online. The process took 1 week. I interviewed at Zenefits in Apr 2022
The interview was easy to set up and they were accommodating of my schedule. I thought the interview went well until the person interviewing me started messaging people towards the end of it. I was informed that there is a total of 4 interviews and 1 technical assessment.
Interview Questions
- Q: Latest project that you have worked on
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Opens the Fishbowl by Glassdoor site in a new window

Anonymous Interview Candidate
No Offer
Negative Experience
Application
InterviewThe process took 6 weeks. I interviewed at Zenefits
I completed one phone call and 2 video interviews. I was then asked for references and learned an acquisition took place and they were no longer seeking outside candidates and were looking inside. Complete waste of my time. Company does not value applicants time.
Interview Questions
- Describe my sales process. I went into details.
1 person found this interview helpful

Anonymous Interview Candidate
No Offer
Neutral Experience
Average Interview
Application
InterviewI applied online. The process took 3 weeks. I interviewed at Zenefits in Feb 2022
Too "in-depth" of an interview process for this type of role. Four interviews and an assignment before advancing to a hiring manager seems a bit "much" for a non-decision-making / non-supervisory role. Was contacted by a recruiter to schedule a phone screen, given a case study homework assignment. I had another 3 separate interviews with peers on the team each about 45 minutes long.
Interview Questions
- Most of the questions were case study questions and behavioral-based. HR is not black/white so there are multiple right answers, but you'd need to provide the best.
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Anonymous Interview Candidate
No Offer
Negative Experience
Average Interview
Application
InterviewI applied online. I interviewed at Zenefits
Applied and was contacted by a recruiter who set up an interview. Everything to this point went well. During the interview, which was scheduled for an hour, I was greeted by the interviewer. The conversation was very stilted. He seemed as though he had other places to be and the last thing he wanted to do was interview me. He kept his replies curt and unconversational. Despite this, I tried to continue the conversation and keep it light. However, after a high-level question about my resume, the interview was cut short by almost 45 minutes. He didn't ask any follow-up questions about the work I've done or the skills I have. He didn't seem to care. He did ask if I had any questions about the company. I had a few, but his answers were very brief and uninformative, as though asking the question were something he needed to check off a list. Even if he thought I wasn't a good fit (which he couldn't have known - we'd barely spoken), ending an interview abruptly like this is not the way to treat prospective talent. The interview concluded with no next steps given and a very puzzled interviewee. I do not recommend applying here.
Interview Questions
- Let's go through your resume.
2 people found this interview helpful

Anonymous Interview Candidate
No Offer
Negative Experience
Easy Interview
Application
InterviewI applied online. The process took 5 weeks. I interviewed at Zenefits in Jan 2022
A call with a designer, a design challenge for a senior that you won't discuss afterwards, a call with a PM and designers who tried to understand a business they have never worked for omitting talking design.
Interview Questions
- What is the problem you tried to solve? How did you prioritize goals?
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Anonymous Employee
Accepted Offer
Positive Experience
Average Interview
Application
InterviewI interviewed at Zenefits
3 rounds were there . First round was technical, second technical+hr , third pure hr. Overall was of average difficulty. Interview process was outstanding and overall a great experience. I being from a non cs profile am grateful for this opportunity
Interview Questions
- Dsa based questions were asked
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Anonymous Interview Candidate
No Offer
Negative Experience
Average Interview
Application
InterviewThe process took 2 weeks. I interviewed at Zenefits
Did not like the sales team. They were rude, cold, demeaning, arrogant, and all had insurance sales backgrounds instead of SaaS backgrounds for some reason. Really weird interview process that felt impersonal and like and interrogation instead of a conversation. Anyway, not a company you’d want to work for due to the strange people and lousy product.
Interview Questions
- Why sales/Zenefits/you/why are you a good fit?
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Anonymous Employee in Atlanta, GA
Accepted Offer
Negative Experience
Average Interview
Application
InterviewI applied online. I interviewed at Zenefits (Atlanta, GA) in Sep 2021
Over zoom, I spoke with 2 people who I would report to. The process took several weeks, but in the end, I received an offer. It wasn't complicated or unclear, just took a while.
Interview Questions
- Please explain your experience with the tasks.
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Anonymous Interview Candidate in Saginaw, TX
Declined Offer
Positive Experience
Average Interview
Application
InterviewI interviewed at Zenefits (Saginaw, TX)
3 interviews, fairly simple. Standard “explain how your handle” and display some of your successes in previous roles. Nothing out of the ordinary. I personally brought my portfolio to showcase some projects I had worked and been part of with my insurance brokerage company.
Interview Questions
- What drives a team to do their best.
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Zenefits Interviews FAQs
Glassdoor users rated their interview experience at Zenefits as 43.0% positive with a difficulty rating score of 2.81 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Software Engineer and Associate Benefits Advisor rated their interviews as the hardest, whereas interviews for Implementation Manager and Sales Development Representative roles were rated as the easiest.
The hiring process at Zenefits takes an average of 14 days when considering 378 user submitted interviews across all job titles. Candidates applying for Implementation Manager had the quickest hiring process (on average 9 days), whereas Associate Benefits Advisor roles had the slowest hiring process (on average 13 days).
Common stages of the interview process at Zenefits according to 378 Glassdoor interviews include:
Phone Interview: 39.35%
One on One Interview: 26.23%
Skills Test: 11.99%
Group Panel Interview: 6.63%
Background Check: 5.22%
Presentation: 3.95%
Personality Test: 3.10%
Other: 1.83%
IQ Intelligence Test: 0.85%
Drug Test: 0.85%
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