Case Worker Interview Questions


Case Worker interview questions shared by candidates

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Mary's Center
Case Manager/Family Support Worker was asked...August 11, 2015

How would you handle a patient who is in a crisis and its 5 minutes away from the time your shift ends?

2 Answers

Well i will site with that person untill there crisis is over. So i make them feel that someone is there listening. Doesnt matter how long till your shift ends if its about someones problems that they cant handle by themselves. Less

I would handle the crisis the patient is facing. The client's needs are more important to resolve. Less

Head Start Child Development Council Inc.

How did I feel working with a diverse population? Or What was my educational background.

3 Answers

I've learned, in the grand scheme, people are people, no matter race, sexual orientation, creed or gender. I have dealt with every and all population, the only commonality I've seen is that they need help. My experience and educational background reflect that, I'd be glad to give you more specifics if need be . Less

I enjoy every aspect of helping families get stronger and more in time with loved ones Less

I enjoy every aspect of helping families get stronger and more in time with loved ones Less

Ireland Home Based Services

Based on our conversation if a client ask you your age what do you say?

2 Answers

Demonstrate honesty and transparency. Tell them your age, but reinforce the fact that age is just a number. Focus on not only your accomplishments but what you can do to help them complete treatment goals and objectives to ultimately get them out of their life, and to never see them again in such circumstance. Because that's what everyone wants. Less

My interviewer disclosed to me that we should not disclose our age or personal information to clients Less

Hamilton County Job and Family Services

What is safety, permanency and well being mean to you? ( answer each individually)

2 Answers

Look up the social worker definition of these words.

Permanency is achieved when we are able to provide 'forever families' to children in care (custody). Less

Jenda Family Services
Case Worker was asked...September 2, 2017

How would you market a ping pong ball if there was no ping pong game or table?

2 Answers

I said you could make the balls glow in the dark for kids to use. Or put light in them, sting a bunch together and use as a floating light source in a swimming pool. Less

This is a very valid question when working in child welfare. You have to be a great sales person. The customers you serve have had their children removed or are at risk of removal because of abuse and neglect and you have to get them to buy into what you are selling, which is treatment, parenting skills, and so many other services all while they are very angry at the system. Not all clients are angry but imagine someone coming in and telling you how you are not doing what's right for your children and then telling you what to do different as a parent, how would you feel. You have to sell that ping pong ball people. Less

Project Self Sufficiency

Why do you want to work here?

1 Answers

Desire to help people

Government of Ontario, Canada
Case Worker was asked...February 13, 2016

mostly customer service related

1 Answers

list 6 to 8 customer service skills

Department of Family and Community Services, NSW Government

Assessment centre.

1 Answers

Hi mate I went through the same process for the helpline worker. I have sent all the paperwork and references completed. Spoke to the recruitment team and they said that the fact you have come that far doesn’t mean you will get the job. I am just curious have I passed the assessment centre? Or reference check is part of the process, regardless whether you have passed the assessment centre or not? Less

Case Worker was asked...December 26, 2018

Do you know which convention governs the current etc?

1 Answers

I prepared beforehand and I think it was right. Check out their website!

St Mungo's

7/8 questions about suitability for the role in the interview. Questions listed by others

1 Answers

5 minute spoken answers to each question

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