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Payroll representative Interview Questions

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Payroll Representative interview questions shared by candidates

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Paychex
Sales Representative - Core Payroll was asked...March 14, 2014

You keep getting a no from a customer at every angle you attempt to sell from. How do you work through objections? What would you do in this case?

2 Answers

This answer was great! I wish glassdoor had an option to give a review after 6 months....... I hear there are discrepancies with earning potential Less

There is always a reason for an objection. My job is to uncover the actual reason by asking open ended questions. These questions serve as double positives. I now know the objection, can combat it, and also use this knowledge (that they themselves revealed in early conversation(s)) in my close with the customer. Less

Paychex

Greatest accomplishment in college

1 Answers

Finishing (haha!)

Rubio's Restaurants

Why do I want to take a position where I would be stepping down from a management position?

1 Answers

I let them know my reasons stemmed from having a new family and needing to be able to turn work off when I leave at 5pm every day. I also came from small companies (<600 employees) so taking a position at a company with 4000+ employees was going to a good career challenge for me. Less

HR Butler

Are you good with numbers?

1 Answers

How do you learn best?

PODS

I was asked how many payrolls I would process per day.

1 Answers

I explained that it varies based on whether it was a pay week for semi monthlies, monthly payrolls, etc. He told me that was not true. That it doesnt change. Less

PODS

He wanted me to come in to meet with a group of people. I told him when I was available and gave a few options. He scheduled it for when I was absolutely not able to make it.

1 Answers

I asked him to remove my name from the candidate list. I continued to get contacted. Less

Paychex

Describe me a time the hardest time when you had to use your negotiation skills to get a problem solved.

Paychex

Not really. Very stereotypical with respect to sales questions.

Reynolds and Reynolds

Pretty much standard questions- nothing memorable.

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