Working at Express Scripts | Glassdoor

Express Scripts Overview

Saint Louis, MO
10000+ employees
Company - Public (ESRX)
Health Care Services & Hospitals
Unknown / Non-Applicable

Mission: Express Scripts is a health care opportunity company, tackling the problems others don’t, won’t or can’t. Where some see obstacles, we see possibilities. We’re 27,000 strong, daring to imagine a better health care experience for everyone ... Read more

Company Updates

  • Meet home infusion nurse Jeanne E. and learn how her background in obstetrics and rheumatology led her to transition to working in the home setting at Accredo, an Express Scripts subsidiary:

  • Today, team members across the country are participating in National Wear Red Day to bring awareness to women’s heart health. Get educated and get involved – one conversation could save a life. #WearRedDay

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Express Scripts – Why Work For Us?

Employee Stories

Jay H., Employee since 2016

Associate Programmer Analyst
Austin, TX

From an early age, Jay had a knack for computers. When it came time for middle school though, he struggled to understand coding and almost gave up on programming for good.

Learn what changed Jay’s mind and how he’s pursuing his passion through a career in tech at Express Scripts.

Rich W., Employee since 2003

Site Director, Contact Center
St. Marys, GA

In 2003, Rich joined Express Scripts as a Patient Care Advocate in our contact center and, he came in with a plan.

Read Rich's story and learn how in just a few short years he moved from working in the call center to running it. 

Diane P., Employee since 1999

Supervisor, Eligibility
Memphis, TN

In her role with Accredo (Express Scripts’ specialty pharmacy), Diane manages a team that helps cancer patients get access to their medication. A big part of this job revolves around understanding the fear, apprehension and stress patients experience when reaching out to us. Diane has a special connection to these patients, because she is a breast cancer survivor.

Read Diane’s inspiring story and learn how she uses her experience to provide encouragement to the patients she serves.

Karina W., Employee since 2007

Senior HR Advisor, Labor Relations
St. Louis, MO

Over the course of nine years, Karina has held positions in four offices in three different cities. While she's learned a great deal during her time at Express Scripts, the one lesson that stands out most is the need to create meaningful reporting relationships. Without that lesson, she may have never been able to return after leaving the company in 2015.

Read Karina's story and learn how connecting with old coworkers allowed her to return to Express Scripts after a six month missionary trip to Manaus, Brazil.

At Express Scripts, our commitment to diversity and inclusion is fueled by the passion and unique abilities of our 27,000 employees — a mosaic of talent that enriches our culture and ultimately helps us better serve our patients.

Whether it's through our inclusive culture, development opportunities, Employee Resource Groups, or having courageous conversations, we're building and sustaining a diverse and inclusive workplace and workforce.

Here's a quick look at some of our programs and partnerships designed to strengthen our commitment to diversity and inclusion:

  • Employee Resource Groups – Employee groups that provide a forum for networking, support, shared interests, and opportunities for development.
  • Diversity University – Learning and development opportunities for employees to expand their diversity and inclusion knowledge and skills.
  • Executive Diversity Advisory Board – Represents business functions from across the company and works actively to find ways to make our diversity a competitive advantage.
  • CEO Action for Diversity and Inclusion – CEO Tim Wentworth signed the CEO Action for Diversity & Inclusion pledge, promising to cultivate an environment that welcomes diverse experiences and perspectives. Additionally, Express Scripts was the first Fortune 100 company to host the “Check Your Blind Spots” mobile museum, which helps visitors identify their unconscious bias.
  • Experience Diversity Summit – At this annual summit, we host nationally recognized thought leaders and champions to share best practices, leading research and stories related to overcoming challenges and adversity in their personal and professional lives. By connecting individual experiences into a larger narrative, Express Scripts helps drive a greater understanding of each other and our differences.
  • Key Strategic Partnerships – Our diversity & inclusion initiatives includes partnerships with The Consortium, INROADS, NSHMBA, St. Louis Arc, MVR, MSE, and Best for Vets.
  • Top Workplace Recognitions – As a company, our commitment to diversity & inclusion has been recognized by USBLN, Human Rights Campaign, and DiversityInc.
  • Learn more about diversity and inclusion at Express Scripts.

Transition to a career at Express Scripts!

The unique skills you've acquired in the military position you to succeed in a post-military career. That's why Express Scripts is an active, nationwide military partner committed to recruiting and employing:

  • Veterans, including those with service-connected disabilities
  • Separating active-duty service members
  • Military spouses
  • National Guard members
  • Reservists

While making the transition from the military to a civilian career may be tough, our open and inclusive culture, as well as our veteran employee resource group, VaLOR, works to increase the awareness and inclusion of veterans across our organization.

We value your commitment to service and are eager to add quality individuals like you to our team.

Total Rewards

In return for serving our clients and patients and delivering on our mission to put medicine within reach, we invest in our people through our Total Rewards program. We provide resources, rewards and recognition that empower our people to maximize their potential, development and careers at Express Scripts.

Total Rewards Highlights:

Pay for Performance

Our compensation programs are designed to ensure we’re competitive, promote internal equity and consistency and align with our business objectives while maintaining a clear focus on paying for performance.


Express Scripts recognizes employees for doing the right thing at the right time. Every employee has the opportunity to recognize colleagues and be recognized for making a difference.

Health & Well-being

Express Scripts offers competitive health and well-being benefits with an emphasis on providing access to high-quality, affordable choices for our employees and their families. Our program includes valuable tools and resources that empower our employees to make good health decisions along the way.

Peace of Mind

Our benefits program includes valuable life and disability insurance coverage to help protect our employees and their families, plus a 401(k) Savings Plan, Stock Purchase Plan, and free financial counseling to help them prepare for the future.

A Better Life

As a company focused on our employees’ well-being, our Total Rewards program includes competitive paid time off benefits and other programs, services and deals that help our employees live a more well-balanced life such as tuition reimbursement, discounts and health advocacy services.

We’re a healthcare opportunity company, tackling the problems others don’t, won’t or can’t. Where some see obstacles, we see potential. At Express Scripts, we dare to imagine a better healthcare system, and we’re driven to make it happen for the 100 million people we serve. We are Champions For Better.

Working at Express Scripts, you’re supported in a forward-thinking environment where you’re empowered to lead and explore, taking control of your career as you provide solutions that impact real people. Helping healthcare deliver more is more important than ever. We need dreamers and doers, caregivers and craftsmen, transformers and trailblazers.

Express Scripts Reviews

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Approve of CEO
Express Scripts President Tim Wentworth
Tim Wentworth
310 Ratings
  • Featured Review

    "Great Place to work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Service Coordinator in Saint Louis, MO
    Former Employee - Patient Service Coordinator in Saint Louis, MO
    Positive Outlook
    No opinion of CEO

    I worked at Express Scripts full-time (Less than a year)


    I worked in the Call Center and loved every moment of it. Great Working Environment. Good Communication between co workers, and management. Great benefits.


    There really are't any cons i can think of.

See All 2,603 Reviews

Express Scripts Photos

Express Scripts photo of: Express Scripts' Headquarters
Express Scripts photo of: 2018 Veterans Day Celebration
Express Scripts photo of: 2018 Experience Diversity Summit Artwork
Express Scripts photo of: Can Can Sculpture Contest
Express Scripts photo of: POW/MIA Table was on display at our corporate headquarters as a place of honor for fallen, missing or imprisoned military service members throughout the Memorial Day Weekend.
Express Scripts photo of: Some of HQ interns celebrating #NationalInternDay
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Express Scripts Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (6)  

    Home Delivery & Member Service Interview

    Anonymous Employee in Saint Louis, MO
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through college or university. The process took a week. I interviewed at Express Scripts (Saint Louis, MO) in March 2017.


    I had two rounds of interview. First view was a lunch interview with University Relation Recruiters. It was not much of an interview, but more of a friendly conversation over topics about the position, the company, and me. Second round was a phone interview with Senior Director at Workforce Optimization. It was more formal. The questions were all behavioral.

    Interview Questions

    • Q: Could you describe one of your leadership experiences?   Answer Question
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Express Scripts Awards & Accolades

  • Top 50 Companies for Diversity, DiversityInc, 2018
  • Best Place to Work For LGBTQ Equality, Human Rights Campaign Foundation, 2018
  • Top Veteran Friendly Companies, U.S. Veterans Magazine, 2018
  • World's Most Admired Companies, Fortune, 2017
  • Best Places to Work for Disability Inclusion, Disability Equality Index (DEI), 2017
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

Work at Express Scripts? Share Your Experiences

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