Express Scripts Career Overview | Glassdoor

Express Scripts Overview

Saint Louis, MO
10000+ employees
Company - Public (ESRX)
Health Care
$10+ billion (USD) per year
Express Scripts is a pharmacy services company putting medicine within reach. Through bold action, specialized care, data insights and innovative solutions, we deliver smarter pharmacy services – making healthcare more affordable and accessible for millions of people ... Read more

Mission: We are a pharmacy services company putting medicine within reach to make better health more affordable and accessible.

Company Updates

  • To show our support of the Sit With Me campaign, we sat down with three rock star women on our technology team to talk about their career progressions and advice they have for other women in tech. Check it out:

    Come Sit With Us: 3 Career Stories from Women in Tech

    The inspiration to choose a career in technology could come from anywhere. It could start by taking a challenging college course, playing with an old computer or being inspired by parents who work in the field. No matter what sparks the interest, technology benefits when women and men contribute and implement ideas together.

  • "My current position has allowed me to quit the supermarket and do something I'm truly passionate about – programming." Meet Gail F. and learn how our partnership with LaunchCode allowed her to achieve her dream of working in technology:

    From Supermarket Cashier to Coder

    Gail F. is an associate programmer analyst supporting the supporting the Specialty team as they transition to newer architecture. One year ago, I was a supermarket cashier with a bachelor's degree in English, taking software development classes at a local community college. Today, I'm a programmer for Express Scripts - a Fortune 22 company.

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Express Scripts – Why Work For Us?

At Express Scripts, we’re on a mission to improve lives by making medicine safer, more affordable and accessible for the 83 million patients we serve. To achieve this, we rely on the collective contribution of 26,000 employees, each of them bringing an authentic yet endless variety of experiences, ideas and passions to our work. We’ve done some amazing things over the past 30+ years, but rest assured – we’re just getting started.   

To aid in our efforts to change the face of healthcare, we’re looking for original thinkers and lifelong learners:  people with the drive and know-how to develop solutions, platforms and processes that promote better health outcomes. In our environment, curiosity thrives and critical thinking evolves. We’re working for good, and looking for great.


What Makes Us Great

Our success is driven by our great people. The value of our company, today and in the future, is in the hands of our employees. Express Scripts employees value work with meaning and purpose. We know we impact our clients’ and patients’ well-being and we approach our work with great pride and a passion for excellence.

As we continue to grow, we look for that passion in every person we hire. We have a collaborative, high performance, inclusive culture where entrepreneurial spirit and forward thinking are welcomed and embraced. Our “never stand still” approach and our goal of continuous improvement are evident across the organization. These goals drive our people and in return, our success.

This is a great time to be part of Express Scripts. We invite you to explore the many opportunities available within our Pharmacy, Nursing, Corporate, Operations and Technology functions.

Total Rewards

Total Rewards at Express Scripts represent all of the investments we make in our people, in return for their contributions in serving our clients and patients and delivering on our mission to make prescription drugs safer and more affordable. We provide resources, rewards and recognition that empower our employees to maximize their performance, potential and financial success at Express Scripts.

Total Rewards Highlights:

Pay for Performance

Our compensation programs are designed to ensure we are competitive, promote internal equity and consistency and align with our business objectives while maintaining a clear focus on paying for performance at the individual level.


Express Scripts recognizes employees for doing the right thing at the right time. Every employee has the opportunity to recognize colleagues and be recognized for making a difference.

Health & Well-being

Express Scripts offers competitive health and well-being benefits with an emphasis on providing access to high-quality, affordable choices for our employees and their families. Our program includes valuable tools and resources that empower our employees to make good decisions along the way.

Peace of Mind

Our benefits program includes valuable life and disability insurance coverage to help protect our employees and their families from the unexpected, plus a 401(k) Savings Plan, Stock Purchase Plan, and free financial counseling to help them prepare for the future.

A Better Life

As a company focused on our employees’ well-being, our Total Rewards program includes competitive paid time off benefits and other programs, services and deals that help our employees live a more well-balanced life such as tuition reimbursement, discounts and health advocacy services.

Transition to a Career at Express Scripts

We know that the skills you've acquired in the military uniquely position you to succeed in a post-military career. That's why Express Scripts is an active, nationwide military partner committed to recruiting and employing:

  • Veterans, including those with service-connected disabilities
  • Separating active-duty service members
  • Military spouses
  • National Guard members
  • Reservists

We value your commitment to service and are eager to add quality individuals like you to our high-performance team.


Employee Stories

Jay H., Employee since 2016

Associate Programmer Analyst
Austin, TX

From an early age, Jay had a knack for computers. When it came time for middle school though, he struggled to understand coding and almost gave up on programming for good.

Learn what changed Jay’s mind and how he’s pursuing his passion through a career in tech at Express Scripts.

Rich W., Employee since 2003

Site Director, Contact Center
St. Marys, GA

In 2003, Rich joined Express Scripts as a Patient Care Advocate in our contact center and, he came in with a plan.

Read Rich's story and learn how in just a few short years he moved from working in the call center to running it. 

Diane P., Employee since 1999

Supervisor, Eligibility
Memphis, TN

In her role with Accredo (Express Scripts’ specialty pharmacy), Diane manages a team who helps cancer patients get access to their medication. A big part of this job revolves around understanding the fear, apprehension and stress patients experience when reaching out to us. Diane has a special connection to these patients, because she is a breast cancer survivor.

Read Diane’s inspiring story and learn how she uses her experience to provide encouragement to the patients she serves.

Karina W., Employee since 2007

Senior HR Advisor, Labor Relations
St. Louis, MO

Over the course of nine years, Karina has held positions in four offices in three different cities. While she's learned a great deal during her time at Express Scripts, the one lesson that stands out most is the need to create meaningful reporting relationships. Without that lesson, she may have never been able to return after leaving the company in 2015.

Read Karina's story and learn how connecting with old coworkers allowed her to return to Express Scripts after a six month missionary trip to Manaus, Brazil.



Read more personal employee stories like those of Jay, Rich, Diane and Karina by visiting our careers blog.

Express Scripts Reviews

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Express Scripts President & Chief Executive Officer Tim Wentworth
Tim Wentworth
336 Ratings
  • Featured Review

    Helpful (30)

    "Great company where technology is a competitive advantage"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Director in Saint Louis, MO
    Current Employee - IT Senior Director in Saint Louis, MO
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (Less than a year)


    I joined the technology organization 2 months ago, here are my observations thus far:
    + empowered employees at all levels who are encouraged to challenge the status quo
    + helping clients and patients are truly the focus of the company... a VERY noble mission
    + Alignment at the highest c-suite levels that technology and data is a major competitive advantage
    + little bureaucracy and an org structure that feels flat and like a community. Every employee gets to hear and ask questions to the CIO every other week. No ivory towers.
    + a technologists dream: agile, CI/CD, TDD, cloud (PCF), big data/analytics, mobile and watch apps, hack-a-thons, collaborative workspaces. This is the journey the organization is on.
    + great culture: supporting charities and community service is important; fun at work with ping pong tables, adult coloring murals, March Madness viewing party. Casual dress code is also nice.


    - I've been here two months and can find very little cons. The company has gone through a major cultural transformation over the last 2 years with new C-suite leadership. I did read through the glass door reviews before I accepted my position and I can say that most of the reviews are based on the old culture. I am very glad I joined the Express Scripts team.

    Advice to Management

    Keep the unwavering focus on the patients and clients. Internally: keep the focus on the employees and their empowerment to make a difference.

See All 2,286 Reviews

Express Scripts Photos

Express Scripts photo of: Express Scripts' Headquarters
Express Scripts photo of: Employees joined the Walk to End Alzheimer's
Express Scripts photo of: Employees of the Acredo team join the walk for PI to support the Immune Deficiency Foundation
Express Scripts photo of: Employees donated to the Marine Toys for Tots Foundation
Express Scripts photo of: Celebrating Dr. Seuss's birthday and promoting literacy in our community
Express Scripts photo of: Employees volunteer at the Circle of Concern Food Pantry
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Express Scripts Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Home Delivery & Member Service Interview

    Anonymous Employee in Saint Louis, MO
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through college or university. The process took a week. I interviewed at Express Scripts (Saint Louis, MO) in March 2017.


    I had two rounds of interview. First view was a lunch interview with University Relation Recruiters. It was not much of an interview, but more of a friendly conversation over topics about the position, the company, and me. Second round was a phone interview with Senior Director at Workforce Optimization. It was more formal. The questions were all behavioral.

    Interview Questions

    • Q: Could you describe one of your leadership experiences?   Answer Question
See All 433 Interviews

Express Scripts Awards & Accolades

  • World's Most Admired Companies, Fortune, 2017
  • DiversityInc’s 50 Noteworthy Companies, DiversityInc, 2017
  • Top Veteran-Friendly Companies, U.S. Veterans Magazine, 2017
  • Highly Commended: Risk Mitigation Award, Procurement Leaders’ World Procurement Awards, World Procurement Awards, 2017
  • Best Places to Work for Diversity Inclusion, Disability Equality Index (DEI), 2017
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