Working at Express Scripts | Glassdoor

Express Scripts Overview

Saint Louis, MO
10000+ employees
Company - Public (ESRX)
Health Care
$10+ billion (USD) per year
Express Scripts is a pharmacy services company putting medicine within reach. Through bold action, specialized care, data insights and innovative solutions, we deliver smarter pharmacy services – making healthcare more affordable and accessible for millions of people ... Read more

Mission: We are a pharmacy services company putting medicine within reach to make better health more affordable and accessible.

Company Updates

  • We're planting our stake in Austin, Texas! Get a sneak peek at our newest office and learn how we're transforming our technology efforts in 2017:

    Boot, Scoot and Boogieing into Austin, Texas

    In December 2015, I sat in an interview listening to how the position I was applying for would help the company evolve in coming years. As I listened, the wheels in my head started turning. You see, the needs and goals being described to me suggested a gap in the company's technical talent.

  • From meeting the team to learning about company culture, our career newsletter is your one-stop-shop for all things Express Scripts jobs. Check out our new winter edition:

    Express Scripts Winter 2017 Career Newsletter

    You’ll get a peek into our culture – and what sets us apart. Let us help you discover why You Belong Here.

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Express Scripts – Why Work For Us?

You Belong Here

If you value work that offers meaning and want your career to make a difference in peoples’ lives, you belong at Express Scripts. We have the talent, resources and ability to lower healthcare-related costs and improve patient health in ways no other company can. Providing superior customer service is our driving force. This commitment to excellence and pride in a job well done has made us one of the fastest growing companies in the United States. At Express Scripts, we provide the resources, rewards, development and recognition that empower employees to maximize their performance, career potential and financial success. We invite you to explore our career site – learn about our culture, search and apply for positions and find out why Express Scripts is a great place to work.


What Makes Us Great

Our success is driven by our great people. The value of our company, today and in the future, is in the hands of our employees. Express Scripts employees value work with meaning and purpose. We know we impact our clients’ and patients’ well-being and we approach our work with great pride and a passion for excellence.

As we continue to grow, we look for that passion in every person we hire. We have a collaborative, high performance, inclusive culture where entrepreneurial spirit and forward thinking are welcomed and embraced. Our “never stand still” approach and our goal of continuous improvement are evident across the organization. These goals drive our people and in return, our success.

This is a great time to be part of Express Scripts. We invite you to explore the many opportunities available within our Pharmacy, Nursing, Corporate, Operations and Information Technology functions.

Total Rewards

Total Rewards at Express Scripts represent all of the investments we make in our people, in return for their contributions in serving our clients and patients and delivering on our mission to make prescription drugs safer and more affordable. We provide resources, rewards and recognition that empower our employees to maximize their performance, potential and financial success at Express Scripts.

Total Rewards Highlights:

Pay for Performance

Our compensation programs are designed to ensure we are competitive, promote internal equity and consistency and align with our business objectives while maintaining a clear focus on paying for performance at the individual level.


Express Scripts recognizes employees for doing the right thing at the right time. Every employee has the opportunity to recognize colleagues and be recognized for making a difference.

Health & Well-being

Express Scripts offers competitive health and well-being benefits with an emphasis on providing access to high-quality, affordable choices for our employees and their families. Our program includes valuable tools and resources that empower our employees to make good decisions along the way.

Peace of Mind

Our benefits program includes valuable life and disability insurance coverage to help protect our employees and their families from the unexpected, plus a 401(k) Savings Plan, Stock Purchase Plan, and free financial counseling to help them prepare for the future.

A Better Life

As a company focused on our employees’ well-being, our Total Rewards program includes competitive paid time off benefits and other programs, services and deals that help our employees live a more well-balanced life such as tuition reimbursement, discounts and health advocacy services.

Transition to a Career at Express Scripts

We know that the skills you've acquired in the military uniquely position you to succeed in a post-military career. That's why Express Scripts is an active, nationwide military partner committed to recruiting and employing:

  • Veterans, including those with service-connected disabilities
  • Separating active-duty service members
  • Military spouses
  • National Guard members
  • Reservists

We value your commitment to service and are eager to add quality individuals like you to our high-performance team.


Employee Stories

Reethi I., Employee since 2011

Sr. Outcomes Research Manager
St. Louis, MO

Reethi I. came to Express Scripts after an internship with the department of chronic disease prevention and health promotion at the World Health Organization (WHO) where she supported research on HIV and cancer by identifying best-practice models of care for HIV-AIDS related cancer types. In her role at Express Scripts, she is responsible for providing timely and scholarly research related to use of prescription medications that help develop innovative products to improve patient outcomes.

“I like my job because it actually pays me to do what I love doing – providing solutions for healthcare issues that can be readily applied to see actual improved outcomes,” Reethi says. “I work in a one-of-a-kind state-of-the-art lab with the most brilliant people in the business-- who share the same passion and commitment towards the same goal. And I get paid for it. Who wouldn’t like that?”

Nicole B., Employee since 2006

Specialist Pharmacist
Columbus, OH

As a specialist pharmacist in the Cardiovascular Therapeutic Resource Center, Nicole B. arms cardiovascular patients and their physicians with actionable data that ensures the best possible health outcomes.

“Instead of checking prescriptions as a primary job function, as a specialist pharmacist I am able to directly work with patients and prescribers and help them achieve the best possible clinical outcomes,” Nicole says. “It can be very challenging to share so much of our patients’ lives. But being able to help a patient when they need it the most is why I love my job.”

“Every patient has a unique story and I love being a part of their journey towards a happy and healthy life,” she says.

Charlene S., Employee since 2005

RN Clinical Nurse Specialist
Pine Brook, NJ

As RN Clinical Nurse Specialist, Charlene leads a team of professional nurses.
“I feel privileged to have an outstanding staff that works as a team to succeed in providing our patients optimal care. Being a leader at Express scripts to me means having the ability to recognize and support my staff - encouraging them to reach their full potential to perform in an ever-changing healthcare environment. Meeting and exceeding the expectations of our patients and their physicians is the primary focus of the Express Scripts nursing organization- and the reason that we come to work every day.

Express Scripts gives nurses the freedom to administer care with full support from senior management. The company’s commitment to excellence makes me proud to be part of the organization.

Suman K., Employee since 2010

Sr. Outcomes Research Manager
St. Louis, MO

It is likely that no one in the world knows more about your future health behavior than Suman K.. Suman is among a cadre of young scientists at Express Scripts poring through large datasets to create algorithms that predict what you will do in the future. Among his recent algorithms are some that predict how likely it is that you will take your medication as prescribed by your doctors (the cost of medication non-adherence in the US is $100-300 billion annually). This team also predicts how likely it is that you will return to the hospital following a discharge (costs related to return visits are approximately $25 billion annually). These challenges have remained untouched largely because healthcare providers didn’t know how to tackle them until it was too late. Algorithms such as Suman’s will help providers to focus on patients who are most likely to present problems and thereby keep all of our health bills in check. “Predicting the future, though complex, is always exciting and fun. That’s what I do every day at Express Scripts. The most interesting part is to come up with a strategy to potentially improve the health outcomes of patients,” Suman says. “The bottom line is… my job is all about predicting the future to save lives and that’s what gives me a whole lot of satisfaction.”

Express Scripts Reviews

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Express Scripts President & Chief Executive Officer Tim Wentworth
Tim Wentworth
219 Ratings
  • Featured Review

    Helpful (7)

    "Sales and Account Management"

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    Current Employee - Anonymous Employee
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    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (More than 10 years)


    Express Scripts always does what is right for our patients and clients. They cultivate a family atmosphere and care about us as employees. We are compensated well when our results are good. It is really great working for a company that is aligned with our customers and I feel like I am able to make an significant impact everyday. I am empowered to do what is right ethically and feel supported by Express Scripts to create positive change. Our Senior Staff team is down to earth and approachable.


    It is a fast paced environment and we are always evolving to meet the needs of our customers. Our customers demand a lot from us because they are responsible for managing costs for their patients. Tough job but equally rewarding.

    Advice to Management

    Continue focusing on our employees. We have made a lot of progress.

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Express Scripts Interviews

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Interview Experience

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Getting an Interview

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Interview Difficulty




    IT Automation Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience


    I applied online. I interviewed at Express Scripts.


    Set interview schedule through email. I prepared hours the day before phone screen day. In last minutes the next day, sent me an email asked me if I'm an international student, I said yes and called me said, we currently don't have position for international students.

    Interview Questions

See All 393 Interviews

Express Scripts Awards & Accolades

  • Fortune 500 Fastest Growing Companies, Fortune, 2015
  • Fortune 500, Fortune, 2015
  • Forbes' Most Innovative Company List, Forbes, 2014
  • Candidate Experience Award Winner, Talent Board, 2014
  • Most Valuable Employer for Military,, 2014
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