Express Scripts Career Overview | Glassdoor

Express Scripts Overview

Saint Louis, MO
10000+ employees
1986
Company - Public (ESRX)
Health Care Services & Hospitals
$10+ billion (USD) per year
Express Scripts is a healthcare technology and innovation company driven by one simple idea: making medicine more accessible and affordable for millions of Americans.

Mission: We are a pharmacy services company putting medicine within reach to make better health more affordable and accessible.

Company Updates

  • When you go above and beyond at work, it’s nice to be recognized. Learn about ways our recognition program lets employees say thanks to one another and how its success led us to win a WorkHappier award: http://glassdoor.com/slink.htm?key=vQDqL

    Recognition for How We Recognize One Another

    Recently, our team was honored with a WorkHappier Award for our employee engagement and recognition program, Recognition Rx. BI Worldwide (BIW) hosted the WorkHappier awards, which publicly recognize exceptional commitment to employee engagement and recognition. BIW nominated more than 90 companies, and we were selected as one of 15 finalists.

  • Of all the opportunities Annie S. was given during her internship, the Executive Speaker Series stands out most. Find out how these sessions allowed her to interview our SVP of Supply Chain Management and her favorite takeaways from his presentation: http://glassdoor.com/slink.htm?key=vQDvX

    The Intern Files: 3 Takeaways from a Presentation with the SVP of Supply Chain Management

    Annie worked as an intern in the Retail Channel Management department working with retail pharmacies on their networks. As I think about my time as an intern in the Retail Channel Management Department at Express Scripts, one word comes to mind: opportunity.

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Express Scripts – Why Work For Us?


The mission of Express Scripts – to improve lives by making medicine safer, more affordable and accessible – doesn’t exist in a vacuum. It relies on the collective contribution of 26,000 people, each of us bringing an authentic yet endless variety of experiences, ideas and passions to our work. As a company and individually, we’re driven, compassionate and curious. Collectively, we’re making a world of difference for those we serve.

Since 1986, we’ve been doing two things incredibly well: taking care of patients and controlling costs for our clients. By putting our patients at the center of all we do, we’re able to help 83 million Americans access the medicine they need to get, and stay, healthy. But it takes a diverse group of smart and driven individuals to achieve this.

That’s why we’re always looking for creative, passionate and curious individuals to join our team. As an Express Scripts employee, you’ll be part of an energetic environment that champions outside-the-box thinking and being ‘all in’ for patients, clients and each other. An environment where you’re empowered to lead, explore and take control of your own career as you provide solutions that impact lives. Transforming healthcare is more important than ever before. It’s a transformation that needs thinkers, caregivers, trailblazers and craftsmen. Will you join us?

Total Rewards

In return for serving our clients and patients and delivering on our mission to put medicine within reach, we invest in our people through our Total Rewards program. We provide resources, rewards and recognition that empower our people to maximize their potential, development and careers at Express Scripts.

Total Rewards Highlights:

Pay for Performance

Our compensation programs are designed to ensure we’re competitive, promote internal equity and consistency and align with our business objectives while maintaining a clear focus on paying for performance.

Recognition

Express Scripts recognizes employees for doing the right thing at the right time. Every employee has the opportunity to recognize colleagues and be recognized for making a difference.

Health & Well-being

Express Scripts offers competitive health and well-being benefits with an emphasis on providing access to high-quality, affordable choices for our employees and their families. Our program includes valuable tools and resources that empower our employees to make good health decisions along the way.

Peace of Mind

Our benefits program includes valuable life and disability insurance coverage to help protect our employees and their families, plus a 401(k) Savings Plan, Stock Purchase Plan, and free financial counseling to help them prepare for the future.

A Better Life

As a company focused on our employees’ well-being, our Total Rewards program includes competitive paid time off benefits and other programs, services and deals that help our employees live a more well-balanced life such as tuition reimbursement, discounts and health advocacy services.

Transition to a career at Express Scripts

The unique skills you've acquired in the military position you to succeed in a post-military career. That's why Express Scripts is an active, nationwide military partner committed to recruiting and employing:

  • Veterans, including those with service-connected disabilities
  • Separating active-duty service members
  • Military spouses
  • National Guard members
  • Reservists

We value your commitment to service and are eager to add quality individuals like you to our team.

  


Employee Stories


Jay H., Employee since 2016

Associate Programmer Analyst
Austin, TX

From an early age, Jay had a knack for computers. When it came time for middle school though, he struggled to understand coding and almost gave up on programming for good.

Learn what changed Jay’s mind and how he’s pursuing his passion through a career in tech at Express Scripts.




Rich W., Employee since 2003

Site Director, Contact Center
St. Marys, GA

In 2003, Rich joined Express Scripts as a Patient Care Advocate in our contact center and, he came in with a plan.

Read Rich's story and learn how in just a few short years he moved from working in the call center to running it. 




Diane P., Employee since 1999

Supervisor, Eligibility
Memphis, TN

In her role with Accredo (Express Scripts’ specialty pharmacy), Diane manages a team who helps cancer patients get access to their medication. A big part of this job revolves around understanding the fear, apprehension and stress patients experience when reaching out to us. Diane has a special connection to these patients, because she is a breast cancer survivor.

Read Diane’s inspiring story and learn how she uses her experience to provide encouragement to the patients she serves.




Karina W., Employee since 2007

Senior HR Advisor, Labor Relations
St. Louis, MO

Over the course of nine years, Karina has held positions in four offices in three different cities. While she's learned a great deal during her time at Express Scripts, the one lesson that stands out most is the need to create meaningful reporting relationships. Without that lesson, she may have never been able to return after leaving the company in 2015.

Read Karina's story and learn how connecting with old coworkers allowed her to return to Express Scripts after a six month missionary trip to Manaus, Brazil.

Read more personal employee stories like those of Jay, Rich, Diane and Karina by visiting our careers blog.

Express Scripts Reviews

2.9
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Recommend to a friend
Approve of CEO
Express Scripts President & Chief Executive Officer Tim Wentworth
Tim Wentworth
370 Ratings
  • Featured Review

    Helpful (37)

    "Great company where technology is a competitive advantage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Director in Saint Louis, MO
    Current Employee - IT Senior Director in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (Less than a year)

    Pros

    I joined the technology organization 2 months ago, here are my observations thus far:
    + empowered employees at all levels who are encouraged to challenge the status quo
    + helping clients and patients are truly the focus of the company... a VERY noble mission
    + Alignment at the highest c-suite levels that technology and data is a major competitive advantage
    + little bureaucracy and an org structure that feels flat and like a community. Every employee gets to hear and ask questions to the CIO every other week. No ivory towers.
    + a technologists dream: agile, CI/CD, TDD, cloud (PCF), big data/analytics, mobile and watch apps, hack-a-thons, collaborative workspaces. This is the journey the organization is on.
    + great culture: supporting charities and community service is important; fun at work with ping pong tables, adult coloring murals, March Madness viewing party. Casual dress code is also nice.

    Cons

    - I've been here two months and can find very little cons. The company has gone through a major cultural transformation over the last 2 years with new C-suite leadership. I did read through the glass door reviews before I accepted my position and I can say that most of the reviews are based on the old culture. I am very glad I joined the Express Scripts team.

    Advice to Management

    Keep the unwavering focus on the patients and clients. Internally: keep the focus on the employees and their empowerment to make a difference.

See All 2,334 Reviews

Express Scripts Photos

Express Scripts photo of: Express Scripts' Headquarters
Express Scripts photo of: Employees joined the Walk to End Alzheimer's
Express Scripts photo of: Employees of the Acredo team join the walk for PI to support the Immune Deficiency Foundation
Express Scripts photo of: Employees donated to the Marine Toys for Tots Foundation
Express Scripts photo of: Celebrating Dr. Seuss's birthday and promoting literacy in our community
Express Scripts photo of: Employees volunteer at the Circle of Concern Food Pantry
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Express Scripts Interviews

Experience

Experience
57%
22%
21%

Getting an Interview

Getting an Interview
62%
11%
9%
6
5
4
3

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (1)  

    Home Delivery & Member Service Interview

    Anonymous Employee in Saint Louis, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took a week. I interviewed at Express Scripts (Saint Louis, MO) in March 2017.

    Interview

    I had two rounds of interview. First view was a lunch interview with University Relation Recruiters. It was not much of an interview, but more of a friendly conversation over topics about the position, the company, and me. Second round was a phone interview with Senior Director at Workforce Optimization. It was more formal. The questions were all behavioral.

    Interview Questions

    • Q: Could you describe one of your leadership experiences?   Answer Question
See All 441 Interviews

Express Scripts Awards & Accolades

  • World's Most Admired Companies, Fortune, 2017
  • Best Places to Work for Diversity Inclusion, Disability Equality Index (DEI), 2017
  • Top Veteran-Friendly Companies, U.S. Veterans Magazine, 2017
  • Highly Commended: Risk Mitigation Award, Procurement Leaders’ World Procurement Awards, World Procurement Awards, 2017
  • DiversityInc’s 50 Noteworthy Companies, DiversityInc, 2017
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