Express Scripts Reviews | Glassdoor

Express Scripts Reviews

Updated October 18, 2018
2,400 reviews

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3.0
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Express Scripts President & Chief Executive Officer Tim Wentworth
Tim Wentworth
473 Ratings

2,400 Employee Reviews

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Pros
  • "Great work life balance/ Work From Home ability" (in 205 reviews)

  • "Embracing agile has promoted work life balance (if you want that) or if you want to work more projects you can get involved with other teams" (in 66 reviews)

Cons
  • "Very little work-life balance (work was 60 - 70 hours a week)" (in 232 reviews)

  • "No work life balance (60-70 hours/week)" (in 87 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "We've come a long way ... and getting better!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (More than 3 years)

    Pros

    Ability to help patients
    A lot of focus on employee engagement and improving the culture
    Love the emphasis on diversity and inclusion

    Cons

    Silos still exist within the org

    Advice to Management

    Continue to focus on culture and improving the workplace


  2. "Sr Project Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts full-time

    Pros

    Work life balance, great management support

    Cons

    Limited work from home access

  3. "lots of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express Scripts full-time

    Pros

    lots of growth for career

    Cons

    bottom line focused and tough


  4. "Customer Service Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Tempe, AZ
    Former Employee - Customer Service Supervisor in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express Scripts full-time (More than 8 years)

    Pros

    Great people and benefits, helping people ensure they are safe and getting their medication

    Cons

    Salary is lower than other comparable companies

    Advice to Management

    Keep up the good work.


  5. "Ok Company."

    StarStarStarStarStar
    Former Employee - Pca in Orlando, FL
    Former Employee - Pca in Orlando, FL

    I worked at Express Scripts full-time

    Pros

    Great pay for Patient Care Advocate. Good Benefits. Nice team members.

    Cons

    Training is not very thorough. Big training classes. Not enough hands on training or listening to enough calls before going out onto the call floor.


  6. "Senior Member Response Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Member Service Representative in Saint Louis, MO
    Former Employee - Senior Member Service Representative in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Express Scripts full-time (More than 5 years)

    Pros

    Networking is promoted, plenty of social groups and inner organizations and clubs to join.

    Cons

    Seniority over rules performance and quality

    Advice to Management

    Ensure your management is properly educationed and prepared to align themselves with your morals and ethics.


  7. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Port Saint Lucie, FL
    Former Employee - Customer Service Associate in Port Saint Lucie, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Express Scripts full-time (More than 3 years)

    Pros

    Once you get the hang of the job, pretty easy. The reward is when you have helped the client.

    Cons

    Can be stressful during open enrollment when everyone is looking for a new plan.

    Advice to Management

    More raises and promotion base upon performance.

  8. "PAR"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express Scripts full-time

    Pros

    good benefits and wage provided

    Cons

    micromanaged policy changes quickley and often


  9. "Warehouse Operations Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    I worked at Express Scripts full-time (More than 10 years)

    Pros

    Great people to work for.

    Cons

    Not much room for advancement


  10. Helpful (1)

    "Treated like a number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Generalist in Saint Louis, MO
    Current Employee - Human Resources Generalist in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (More than 3 years)

    Pros

    Generous PTO, amazing gym facility

    Cons

    The pay is horrible and people are treated like functions, not people.


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