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Express Scripts

Part of Cigna
Engaged Employer

Express Scripts

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Express Scripts Reviews

Updated May 19, 2022

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Found 1,893 of over 3,292 reviews

3.5
57%
Recommend to a Friend
77%
Approve of CEO
Express Scripts President Tim Wentworth
Tim Wentworth
475 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good benefits pay structure and people(in 367 reviews)
  • "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that(in 218 reviews)
  • "Great people in 'the trenches' who are dedicated and want to 'do the right thing.'(in 147 reviews)
  • "Work from home and good management(in 135 reviews)
  • "Great coworkers and was an overall pleasant atmosphere.(in 48 reviews)
Cons
  • "Management is horrible they are unwilling to help they act like they care but don't.(in 208 reviews)
  • "If you are on a team that is overloaded you will have no work life balance(in 149 reviews)
  • "ed workplace with no communication and no leadership; they laughed and said, 'Yeah, that's the way it is here.(in 76 reviews)
  • "No training opportunities unless you are willing to do it on your own time and pay for it yourself.(in 75 reviews)
  • "Upper management does not care at all about employees!(in 67 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Express Scripts and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Great company

    Mar 27, 2022 - Financial Analyst in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Great work life balance -Co-workers are helpful

    Cons

    -Health insurance is okay -Merit increase and promotions can be on the low side

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  2. 1.0
    Former Employee, more than 8 years

    Stay away from ESI and their site management!

    May 16, 2022 - Staff Pharmacist in Albuquerque, NM
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Actually the company might be better now because Cigna has taken over. Cigna looks like a good company. They hopefully are better to their employees than Express Scripts ever was.

    Cons

    There are so many I cannot mention them all here. If you worked for them before Cigna took over, it got really bad (degrading and just nasty) and unprofessional management! I am talking about management at the Albuquerque site. They had certain cliques, and were very good to those people, but horrible to the rest of us. They fired over 5 pharmacist’s when they, and the company, successfully got rid of the Union. They swore to our pharmacist’s they would take care of them, if they dumped the Union. Right before Cigna took over they got rid of any pharmacist’s that they did not like, or who had health problems, or whatever they could make up to make you look really bad so they could fire you. They told us we could not discuss our pay with anyone, because we found out some pharmacist’s were getting paid less money for doing the same jobs. I could go on and on. But, in conclusion please do not go to work for Express Scripts at the Albuquerque site!!! Other sites may have been better, I do not know about them. However, from what I have read about the other sites on Glassdoor, I don’t think that was true.

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  3. 3.0
    Current Employee, more than 1 year

    It's alright

    May 19, 2022 - Customer Service Representative in Dublin, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture and focus on work. Great work life balance

    Cons

    Technology is a bit outdated

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  4. 4.0
    Current Employee, less than 1 year

    Lots of physical labor, standing/walking/kneeling

    May 1, 2022 - Warehouse Associate in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Three-day weekends are really nice.

    Cons

    Long days (10 hours), you start at 5 AM and leave at 3:30 PM if you're the day shift. Only 30 minutes for lunch.

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  5. 4.0
    Current Employee

    Good Job

    May 2, 2022 - Patient Care Advocate in Tallahassee, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Rehire i like working from home good training.

    Cons

    Working on holidays and Saturdays

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  6. 2.0
    Former Employee, more than 1 year

    Poor Work Environment

    May 16, 2022 - Pharmacy Technician in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy work, not much else.

    Cons

    No room to advance, management just worried about numbers not people

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  7. 3.0
    Current Employee, more than 10 years

    You are a number.

    May 5, 2022 - PC/LAN Technician in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay, Benefits, overtime and co workers.

    Cons

    Management, work environment and holidays.

    Continue reading
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  8. 5.0
    Current Employee

    Fast Paced Environment, High Achievers

    Jan 31, 2022 - Senior Sales Advisor in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strong Teams. Good people. Good work life balance. Overall positive experience with the company. I would recommend to work here - be sure to 'interview your proposed team' to determine a good fit.

    Cons

    Archaic processes. Company likes to promote external employees over internal employees. if you start below market, you will stay below market - be sure to know your worth.

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    2 people found this review helpful
  9. 4.0
    Current Employee, more than 3 years

    Good place but slow

    Mar 29, 2022 - Senior Advisor in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people , their hearts and intentions in good place

    Cons

    Weak leadership, slow decision making

    Continue reading
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  10. 4.0
    Former Employee, more than 1 year

    Great place to work

    Apr 1, 2022 - Telephonic Nurse Case Manager in Saint Louis, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They offer great pay and benefits

    Cons

    Not enough room to advance your career

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Viewing 1 - 10 of 1,893 Reviews

Express Scripts Reviews FAQs

Express Scripts has an overall rating of 3.5 out of 5, based on over 3,292 reviews left anonymously by employees. 57% of employees would recommend working at Express Scripts to a friend and 60% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Express Scripts employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Express Scripts. This rating has decreased by -2% over the last 12 months.

57% of Express Scripts employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Express Scripts 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Express Scripts to be coworkers, compensation, benefits and the cons to be culture, career development, management.

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Express Scripts Photos

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Express Scripts photo of: Express Scripts' Headquarters
Express Scripts photo of: 2018 Veterans Day Celebration
Express Scripts photo of: 2018 Experience Diversity Summit Artwork
Express Scripts photo of: Can Can Sculpture Contest
Express Scripts photo of: POW/MIA Table was on display at our corporate headquarters as a place of honor for fallen, missing or imprisoned military service members throughout the Memorial Day Weekend.
Express Scripts photo of: Some of HQ interns celebrating #NationalInternDay
Express Scripts photo of: Express Scripts at Pride
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