Express Scripts Reviews | Glassdoor

Express Scripts Reviews

Updated April 23, 2018
2,301 reviews

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2.9
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Express Scripts President & Chief Executive Officer Tim Wentworth
Tim Wentworth
424 Ratings

2,301 Employee Reviews

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Pros
  • Able to work from home when I need too (in 201 reviews)

  • Embracing agile has promoted work life balance (if you want that) or if you want to work more projects you can get involved with other teams (in 62 reviews)

Cons
  • Very little work-life balance (work was 60 - 70 hours a week) (in 227 reviews)

  • No work life balance, large turnover, culture and values are well spoken but not lived by upper management (in 84 reviews)

More Pros and Cons

  1. "Busy but wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bloomington, MN
    Former Employee - Anonymous Employee in Bloomington, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express Scripts (More than a year)

    Pros

    Excellent support and enablement of teams

    Cons

    Sometimes chaos - in extraordinary situations, the leadership struggled to respond causing concerns about span-of-control.

    Advice to Management

    Listen to the people and show appreciation ALL the time, not just during annual reviews.


  2. "Started as a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Express Scripts full-time (More than 8 years)

    Pros

    Plenty of departments to move around in

    Cons

    No work-life balance and terrible compensation

    Advice to Management

    Pay your employees better

  3. Helpful (1)

    "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Express Scripts full-time

    Pros

    Smart, hard working people. Ability to work remote successfully in most areas of the organization, yet inconsistent practices across the org.

    Cons

    Silos still exist, collaboration is not genuine across all areas of the company, not enough accountability placed on Sr. Management, use mid level management as scapegoats.

    Advice to Management

    Really really look at the integrity of the Sr. Leadership team


  4. "Supply Chain Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Saint Louis, MO
    Former Employee - Consultant in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express Scripts part-time (Less than a year)

    Pros

    Good worksite environment and not too high pressure

    Cons

    relative much and hard work


  5. "Software Development Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Saint Louis, MO
    Current Employee - Software Development Engineer in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (Less than a year)

    Pros

    Good company to work for.
    Good Team. I am currently working with the Enterprise Entity Services. The team and the manager is very good.
    Projects are good, Benefits are good but not that great.

    Cons

    Bureaucracy across the management level
    401k match starts after an year of joining
    People still use PCF and slowly transitioning to public cloud.

    Advice to Management

    Improve Work Culture, Have socials or parties in a month,.
    Reduce the number of contractors.


  6. "Tech guy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Express Scripts full-time

    Pros

    Cool office and lunch for the staff

    Cons

    the company is in Cincinnati


  7. "Accounts Receivable Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Express Scripts full-time (Less than a year)

    Pros

    PTO is nice, VTO is offered frequently, independent working is a plus.

    Cons

    They train you on the bare minimum of the job. The supervisors and "leads" know very little about the departments they oversee. They are more concerned with you reaching productivity goals than teaching you how to do your job well.

    Advice to Management

    make sure that reps know what they are and are not able to do for customers. Communicate better face to face and stop sending emails about literally everything.

  8. Helpful (1)

    "Nashville office in Metro Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Supervisor in Nashville, TN
    Former Employee - Call Center Supervisor in Nashville, TN
    Doesn't Recommend
    Neutral Outlook

    I worked at Express Scripts full-time (Less than a year)

    Pros

    Hard to find many, but benefits were okay.

    Cons

    Wanted only people with no ideas or opinions on how to improve the business.

    Advice to Management

    People are assets, not a liability.


  9. "LOVE working here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Pharmacy Technician in Irving, TX
    Current Employee - Certified Pharmacy Technician in Irving, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Express Scripts full-time (Less than a year)

    Pros

    The environment is very professional, not stressful and I like the people that I work with. The hours are great and benefits are great too, with 401K matching up to 6%. Snacks, breakfast-to-go and drinks are provided in the break room, which I thought was pretty amazing! Childcare/Eldercare is also an option in your benefits if you need it. It was a wonderful job transition from my previous company over all.

    Cons

    Only downside I find with this job is location. During rush hour, a normally 30 minute drive could take about 50 minutes to an hour.


  10. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Advisor in Saint Louis, MO
    Current Employee - Market Advisor in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (More than a year)

    Pros

    Great place to work and build relationships. A great professional and personal network.

    Cons

    Would like to see improvements continue with technology, integration, and reporting tools.

    Advice to Management

    Keep up the great work with transparency and autonomy.


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