Express Scripts Reviews | Glassdoor

Express Scripts Reviews

Updated September 23, 2017
2,148 reviews

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2.9
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Express Scripts President & Chief Executive Officer Tim Wentworth
Tim Wentworth
326 Ratings

2,148 Employee Reviews

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Pros
  • Great work life balance/ Work From Home ability (in 190 reviews)

  • Embracing agile has promoted work life balance (if you want that) or if you want to work more projects you can get involved with other teams (in 52 reviews)

Cons
  • The company is struggling to define a work-life balance (in 217 reviews)

  • no work life balance despite company rhetoric to the contrary (in 80 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (25)

    "Great company where technology is a competitive advantage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Director in Saint Louis, MO
    Current Employee - IT Senior Director in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (Less than a year)

    Pros

    I joined the technology organization 2 months ago, here are my observations thus far:
    + empowered employees at all levels who are encouraged to challenge the status quo
    + helping clients and patients are truly the focus of the company... a VERY noble mission
    + Alignment at the highest c-suite levels that technology and data is a major competitive advantage
    + little bureaucracy and an org structure that feels flat and like a community. Every employee gets to hear and ask questions to the CIO every other week. No ivory towers.
    + a technologists dream: agile, CI/CD, TDD, cloud (PCF), big data/analytics, mobile and watch apps, hack-a-thons, collaborative workspaces. This is the journey the organization is on.
    + great culture: supporting charities and community service is important; fun at work with ping pong tables, adult coloring murals, March Madness viewing party. Casual dress code is also nice.

    Cons

    - I've been here two months and can find very little cons. The company has gone through a major cultural transformation over the last 2 years with new C-suite leadership. I did read through the glass door reviews before I accepted my position and I can say that most of the reviews are based on the old culture. I am very glad I joined the Express Scripts team.

    Advice to Management

    Keep the unwavering focus on the patients and clients. Internally: keep the focus on the employees and their empowerment to make a difference.


  2. "Always looking to improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Advocate in Port Saint Lucie, FL
    Current Employee - Patient Care Advocate in Port Saint Lucie, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (More than 3 years)

    Pros

    The company has made improvements in hourly pay, bonuses and schedules.

    Cons

    The increase of the base pay was only applied to new employees.

    Advice to Management

    Provide better explanation of company policies and processes to make our jobs duties more efficient.

  3. "Fast paced, learn a ton about healthcare and business in general"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Ladue, MO
    Current Employee - Director in Ladue, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (More than 5 years)

    Pros

    Fast paced, smart people, good brand, constant change, good publicity, healthcare, fun, hard work, good mentors, work from home, friendly atmosphere, good parking

    Cons

    Poor pay, poor promotion opportunity, poor development, long hours, executives want to solve back end system complexity by moving people around and blaming people

    Advice to Management

    Start growing again!


  4. "Pharmacist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time

    Pros

    Breaks, lunches, teamwork. Vacation and 401k

    Cons

    Focus on numbers and stats


  5. "eh..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Pharmacy Technician in Tempe, AZ
    Former Employee - Certified Pharmacy Technician in Tempe, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Express Scripts full-time (Less than a year)

    Pros

    benefits
    time off
    schedule

    There was a 4 day work week in effect when I started. It was nice to have an extra day off.

    Cons

    work environment
    management
    expected order rate

    It is isolated work. You have your work station and are walled in my medication shelves.


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Express Scripts full-time

    Pros

    Pay is good, work from home when needed and PTO

    Cons

    No work life balance.....no team work with other departments

    Advice to Management

    Don't talk down to those who are beneath you


  7. "Staff pharmacist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Express Scripts full-time (More than 8 years)

    Pros

    Good benefit package , competitive salary

    Cons

    High pressure for metric values

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Express Scripts full-time (More than 3 years)

    Pros

    Great Company to work for. Very flexible and I had a great manager

    Cons

    Sometimes scheduling, but not too bad

    Advice to Management

    Keep your hard working emoloyees happy.


  9. "Making progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Systems Analyst in Memphis, TN
    Current Employee - Senior Business Systems Analyst in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (More than 5 years)

    Pros

    Retirement benefits (401k, ESPP) are solid and PTO is several weeks. After several years of upheaval trying to integrate with Medco, the company took a turn for the better with new C suite leadership a couple of years ago. Much more effort being made to listen to employees, and to make meaningful changes.

    Cons

    Work life balance can be a struggle if you let it. There are careers development programs in place, but very little movement actually occurring internally.

    Advice to Management

    Keep up the recent momentum!


  10. "pharmac tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Express Scripts full-time (More than 8 years)

    Pros

    Benefits not bad if you want to work

    Cons

    if you can handle to meet numbers. too much pressure to meet numbers


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