Express Scripts Reviews | Glassdoor

Express Scripts Reviews

Updated February 17, 2017
1,912 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Express Scripts President & Chief Executive Officer Tim Wentworth
Tim Wentworth
191 Ratings

1,912 Employee Reviews

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Pros
  • The ability to work from home when needed is a plus (in 157 reviews)

  • Great work life balance and ability to work from home (in 41 reviews)

Cons
  • Work/life balance is largely dependent on the team or specific manager (in 202 reviews)

  • Minimal direction internally with almost no work/life balance (in 74 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Sales and Account Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (More than 10 years)

    Pros

    Express Scripts always does what is right for our patients and clients. They cultivate a family atmosphere and care about us as employees. We are compensated well when our results are good. It is really great working for a company that is aligned with our customers and I feel like I am able to make an significant impact everyday. I am empowered to do what is right ethically and feel supported by Express Scripts to create positive change. Our Senior Staff team is down to earth and approachable.

    Cons

    It is a fast paced environment and we are always evolving to meet the needs of our customers. Our customers demand a lot from us because they are responsible for managing costs for their patients. Tough job but equally rewarding.

    Advice to Management

    Continue focusing on our employees. We have made a lot of progress.

    Express Scripts Response

    Feb 14, 2017 – Content Coordinator

    We appreciate you taking the time to share your feedback and we’re happy you’ve found Express Scripts to be a rewarding place to work. It's great to hear that you believe we always do what's right ... More


  2. "Finance Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts full-time

    Pros

    Growing Company, Good Vacation Days

    Cons

    No maternity leave is set in place


  3. "Enjoyed working there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Express Scripts full-time (More than 8 years)

    Pros

    Great team environment to work in

    Cons

    I did not find any cons worth mentioning


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Senior Advocate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Express Scripts full-time

    Pros

    Great opportunity to learn about pharmaceuticals and mail order

    Cons

    Schedule changes and low compensation

    Advice to Management

    Increase Employee Compensation


  6. "Inside Sales Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Manager in Orlando, FL
    Current Employee - Inside Sales Account Manager in Orlando, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (More than 5 years)

    Pros

    Great team to work with

    Cons

    Outdated systems, no opportunity for growth


  7. "Improve Location Communication"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts full-time

    Pros

    Decent pay, world class training, corporate environment/expectations.

    Cons

    Bad communication from corporate to sites, seemingly unorganized on production floors.


  8. "interesting work, emphasis on efficiency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Manager in Columbus, OH
    Former Employee - Pharmacy Manager in Columbus, OH

    I worked at Express Scripts full-time (More than 3 years)

    Pros

    mail order pharmacy work is fascinating
    good health benefits, wellness programs, 401k

    Cons

    uncertainty in healthcare market
    very tight efficiency and profit targets


  9. "Great Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Saint Louis, MO
    Former Employee - Intern in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express Scripts full-time

    Pros

    I was an intern for this company and they gave me so much freedom and responsibility to learn through my internship. My team was helpful, supportive and fun. I had the opportunity to work on so many fabulous projects.

    Cons

    Culture used to not be as people-focused. They are working towards changing that.

    Advice to Management

    Continue to focus on people instead of only data and the results will be amazing


  10. "Csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Express Scripts full-time

    Pros

    Great coworkers, fair benefit package, good hourly wage

    Cons

    Year 2014 company cost cutting, closing facilities

    Advice to Management

    No comment


  11. Helpful (4)

    "Sr. Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Saint Louis, MO
    Current Employee - Senior Business Analyst in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (More than 10 years)

    Pros

    I've been here a long time (15+ years) through many different positions, departments, and management. Like any corporate America job, it has been a roller coaster of both wonderful times, and awful times. The pros in my current position are the flexibility and fantastic co-workers. My boss is amazing, as is his boss.

    Cons

    I am not sure if I drank the koolaid for so many years or if I was never exposed to the shady side of Express Scripts. I once firmly believed in what we did and felt really good about my work that helped support our patients and this company. Over the past year I've been exposed to a new side that (what I feel) does not have our patient's best interest in mind. It makes me not like what I do anymore.

    Advice to Management

    Stop the shady and non-ethical business practices. ALL patients matter...



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