Achievers Reviews | Glassdoor

Achievers Reviews

Updated May 29, 2017
124 reviews

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Full-time Part-time

3.9
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Achievers General Manager David Brennan
David Brennan
15 Ratings

124 Employee Reviews

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Pros
Cons
  • This company touts itself as a serious software company, but it is just a social cult (in 4 reviews)

  • I'm sure if you scroll past the company-mandated positive reviews, you'll find true reviews that compare Achievers to a high school (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Achievers full-time (More than a year)

    Pros

    Great work life balance, solid management team (both senior leadership and frontline managers), fun/progressive/transparent culture, cool product that actually delivers ROI for customers and improves the quality of people's lives. Biggest pro is the amazing people who work here.

    Cons

    The downside to having a chronically encouraging/positive work culture is that there's a pattern of people in the company straying away from providing constructive feedback. Also, the employees of the parent company, Blackhawk, tend to have the mentality of government workers so it can be frustrating to deal with HR and legal.

    Advice to Management

    The key to our success is lies within continuing to be honest and transparent with the employee base. The fact that you treat us like humans, listen to us, and admit when you made a mistake is so rare and respectable. That's what makes loyal employees! Let's not forget that.


  2. Helpful (1)

    "Great aspects, but on the downhill slide"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Achievers full-time (More than 3 years)

    Pros

    Great history, cool product, lots of passion and nice, well meaning people. It's a great market and cool space, the clients love Achievers and the product helps people feel good about work. So there's a lot to love about it, and a lot of fun times to be had.

    Cons

    Achievers has suffered from a lack of strong executive leadership leading up to, and continuing through it's acquisition in 2015. Lots of the "C-level" left, existing execs shy away from hard decisions and fail to set out clear strategies for where the company is going. There's a hugely conservative management approach both on the company side and especially on the technology side that has driven away a lot of talent and held back progress in the marketplace. It's not a bad place to work, but it's no longer exciting or ground-breaking...it's just another big, slow software company.

    Advice to Management

    Pick a strategy other than whatever next big deal is hanging around the corner, speed up, take some risks and get aggressive.


  3. Helpful (1)

    "Senior Client Success Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Client Success Manager in Boston, MA
    Former Employee - Senior Client Success Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Achievers full-time (More than a year)

    Pros

    Great ideas and energy among employees and former leadership.

    Cons

    Not quite ready for prime time - original founder and major leadership turnover


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  5. "Stuck in Limbo"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Achievers (More than a year)

    Pros

    Seems like management does genuinely care about the employees. There is good flexibility in work hours and work / life balance. Office location prime.

    Cons

    There is no direction. Before the company was acquired by Blackhawk it seemed like we were getting close to a plan, now feels like starting from scratch again.

    Advice to Management

    It's understood that the status quo is somewhere in the middle of limbo, but there could be much better communication between management and employees.


  6. "Fast-paced company with lots of excitement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in San Francisco, CA
    Current Employee - Anonymous in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Achievers full-time (More than a year)

    Pros

    The culture is amazing and the leadership seems to care about the employees. The daily meetings are a great way to keep the company up to date, and most importantly sales are increasing steadily. Promotions and internal movement seem to be a regular thing. The medical and dental benefits are REALLY good. Everyone just seems to have a really good positive attitude which makes it easy to come into work everyday.

    Cons

    No matching 401K. Because it is an open area, it can get a bit noisy, but nothing that headsets won't take care of.

    Advice to Management

    Keep the growth coming and the emphasis on sales. Continue to foster internal growth and provide opportunities to advance within the company.


  7. Helpful (1)

    "Great concept and awesome team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Achievers full-time (More than a year)

    Pros

    Collaboration and employee success are at the heart of the company and high on management's priority. Employee and customer happiness is very important to Achievers

    Cons

    High management turnover is causing uncertainty and loss of valuable team members. This brings anxiety but also opportunity to the organization

    Advice to Management

    Stability and focus are necessary to bring the MOJO back to the team!


  8. "A company you want to be a part of"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Achievers full-time (More than 8 years)

    Pros

    Great culture.
    Fantastic, smart people.
    Growing company and exciting growth in industry.
    Very generous benefits. Amazing start at 4 week vacation.
    Promotes from within and focused on company values.
    A serious contender and leader in the recognition technology space.

    Cons

    Moves fast - not for everyone.
    A lot of change (if you consider it a con).
    Leadership has changed a few times recently - but decisions made to move things forward positively.

    Advice to Management

    Scale culture because of rapid growth


  9. Helpful (3)

    "Fast-paced, fun start-up culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Achievers full-time (Less than a year)

    Pros

    Achievers is a great place to work for a young person. Here are some listed pros:
    - Most people are very nice, positive and inclusive
    - Company CULTure is fantastic; there is always something to get involved in whether it be community service opportunities, yoga, or drinks to celebrate a teammate's birthday
    - Fully stocked bar
    - Free lunch every day ordered via Seamless
    - The work itself is fun and positive because the company sells a great product
    - Leaders are approachable and kind

    Cons

    While Achievers is a lot of fun, it's a lot of work too...
    - Work tends to pile up - it ain't a walk in the park to work here.
    - Not enough people for number of tasks and amount of work
    - Because things are constantly changing, much of the work is last-minute tasks with close deadlines
    - Pay isn't great
    - Work can be disorganized at times

    The biggest point here is, like previous comments mentioned, Achievers has a start-up culture... for better or for worse. It's a lot of fun, but you can't have too much fun because at the end of the day, you've got deadlines.


  10. Helpful (1)

    "Pretty exciting place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Achievers full-time (More than a year)

    Pros

    Great people. Super helpful environment. The product and senior leadership are both solid.

    Cons

    No set career path, or it is always in flux. They are a growing company and a startup, so things will continue to be rapidly changing. The pay is near the top of the range for my position, but it isn't the very best.


  11. Helpful (6)

    "Terrible service, marketing machine that spams customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Achievers full-time (More than 3 years)

    Pros

    Based in San Francisco. Fun people.

    Cons

    No personal growth enabled, the company is all vapor-ware. They create all these white-papers that are filled with non-valid proofs of employee engagement. Their webinar machine is the best, even when people call in to request to unsubscribe we don't remove them from our lists. This is another typical startup that won't be able to grow and is royally become a marketing house.

    Advice to Management

    Get real.

    Achievers Response

    Jun 4, 2014 – Employee Success Representative

    Thank you very much for your review. We appreciate your time in sharing your valuable feedback. Achievers aspires to follow “best practice” in every aspect of marketing. Our Brand and Demand ... More


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