Achievers Reviews | Glassdoor

Achievers Reviews

Updated February 28, 2017
118 reviews

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4.0
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Achievers General Manager David Brennan
David Brennan
8 Ratings

118 Employee Reviews

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Pros
  • Team work is a lot more fun with team of great people here (in 16 reviews)

  • The people, the space, good work/life balance (in 6 reviews)

Cons
  • This company touts itself as a serious software company, but it is just a social cult (in 4 reviews)

  • Blackhawk Network acquisition - lay off's in operational departments, driving morale and culture down (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Achievers full-time (More than a year)

    Pros

    Great work life balance, solid management team (both senior leadership and frontline managers), fun/progressive/transparent culture, cool product that actually delivers ROI for customers and improves the quality of people's lives. Biggest pro is the amazing people who work here.

    Cons

    The downside to having a chronically encouraging/positive work culture is that there's a pattern of people in the company straying away from providing constructive feedback. Also, the employees of the parent company, Blackhawk, tend to have the mentality of government workers so it can be frustrating to deal with HR and legal.

    Advice to Management

    The key to our success is lies within continuing to be honest and transparent with the employee base. The fact that you treat us like humans, listen to us, and admit when you made a mistake is so rare and respectable. That's what makes loyal employees! Let's not forget that.


  2. "Senior Customer Success Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Achievers full-time

    Pros

    Great product that makes a difference in company culture and performance

    Cons

    Limited career growth opportunities if not in HQ (Toronto)


  3. Helpful (1)

    "I love this place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Achievers full-time (Less than a year)

    Pros

    Intelligent, hard-working people. Great positive atmosphere, youthful culture. Free lunch every day, free cell phone plan, lots of fun offsites. Responsive leadership, stringent hiring practices.

    Cons

    The parent company, Blackhawk Network, is increasingly taking more control over Achievers since the acquisition in 2015. They have a different culture and structure, and it can occasionally lead to small conflicts. Most of company and senior leaders are in Toronto.

    Advice to Management

    Be more quickly responsive to needs of staff. Keep doors open to innovation and ideas that might run against the grain of how things are usually done.


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  5. Helpful (1)

    "Great aspects, but on the downhill slide"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Achievers full-time (More than 3 years)

    Pros

    Great history, cool product, lots of passion and nice, well meaning people. It's a great market and cool space, the clients love Achievers and the product helps people feel good about work. So there's a lot to love about it, and a lot of fun times to be had.

    Cons

    Achievers has suffered from a lack of strong executive leadership leading up to, and continuing through it's acquisition in 2015. Lots of the "C-level" left, existing execs shy away from hard decisions and fail to set out clear strategies for where the company is going. There's a hugely conservative management approach both on the company side and especially on the technology side that has driven away a lot of talent and held back progress in the marketplace. It's not a bad place to work, but it's no longer exciting or ground-breaking...it's just another big, slow software company.

    Advice to Management

    Pick a strategy other than whatever next big deal is hanging around the corner, speed up, take some risks and get aggressive.


  6. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Achievers full-time

    Pros

    Favorite thing about the company is the people and the culture. Its truly an organization that invest in having the right people that align with their values. The environment is fun but highly productive while consistently creating new best practices.

    Cons

    Two offices; one in SF and one in Toronto. Doesn't affect the day to day but makes you wonder what the other office is doing.


  7. "Great product!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great product! I loved telling people about the company.

    Cons

    Typical start-up, so while you do great work, you're working lots!

    Advice to Management

    Keep at it!


  8. Helpful (1)

    "Senior Client Success Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Client Success Manager in Boston, MA
    Former Employee - Senior Client Success Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Achievers full-time (More than a year)

    Pros

    Great ideas and energy among employees and former leadership.

    Cons

    Not quite ready for prime time - original founder and major leadership turnover


  9. Helpful (1)

    "Great company going through changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Success Manager
    Current Employee - Client Success Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Achievers full-time (More than a year)

    Pros

    -Amazing coworkers
    -Work flexibility
    -Company is actively changing how companies work

    Cons

    -Recently acquired and there are many questions about how this will ultimately impact the culture.
    -Distributed work force can lead to inefficiencies in communication
    -Some of the managers are not the strongest, at times getting in the way of people (who know more) getting the job done.

    Advice to Management

    Be careful as the acquisition matures to not loose what was built over the past 10 years, much of the magic is in the culture and people. This company is full of great people who are being actively recruited by companies offering substantially higher salaries, identify your performers and make sure the pay is equitable to the market.


  10. "Stuck in Limbo"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Achievers (More than a year)

    Pros

    Seems like management does genuinely care about the employees. There is good flexibility in work hours and work / life balance. Office location prime.

    Cons

    There is no direction. Before the company was acquired by Blackhawk it seemed like we were getting close to a plan, now feels like starting from scratch again.

    Advice to Management

    It's understood that the status quo is somewhere in the middle of limbo, but there could be much better communication between management and employees.


  11. "Achieve this..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice people, great offices in great locations.

    Cons

    Not the most organized place on the planet by any remote definition.



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