Adecco Reviews | Glassdoor

Adecco Reviews

Updated July 21, 2017
862 reviews

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3.2
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Adecco CEO Alain Dehaze
Alain Dehaze
137 Ratings

862 Employee Reviews

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Pros
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  1. "Field Operations Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Operations Associate in New York, NY
    Former Employee - Field Operations Associate in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Adecco full-time (More than a year)

    Pros

    Working with Google and great peers

    Cons

    No organization or structure with management, career opportunities, advancement. Plan ahead if accepting any offers.


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Basic Crew Member in Lexington, KY
    Former Employee - Basic Crew Member in Lexington, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Adecco full-time (More than a year)

    Pros

    Great at communicating and being available for employees.

    Cons

    Not a lot of room for advancement.

    Advice to Management

    Give more opportunity for employees to rise within the company.

  3. "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Lebanon, TN
    Current Employee - Accountant in Lebanon, TN

    I have been working at Adecco (Less than a year)

    Pros

    They offer good opportunities for star a career

    Cons

    Sometimes they put too much charger for just one responsible.

    Advice to Management

    Pay more attention to details like the answers to the surveys


  4. "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Recruiter in New York, NY
    Former Employee - Corporate Recruiter in New York, NY
    Recommends
    Neutral Outlook

    I worked at Adecco full-time (More than a year)

    Pros

    Flexible work schedule andFavorable Compensation

    Cons

    Few opportunities for upward mobility

    Advice to Management

    Create more opportunities


  5. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Elkhorn, WI
    Former Employee - Front Desk Agent in Elkhorn, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Adecco full-time (More than a year)

    Pros

    Loved working at Adecco!

    Offered healthcare, worked with schedule conflicts, over all great company!

    Cons

    There weren't too many downsides.

    Advice to Management

    Keep up the great work!

    Adecco Response

    Jul 6, 2017 – Senior Marketing Specialist

    Excellent news! We're glad to hear of your positive experience, thank you for sharing.


  6. Helpful (1)

    "Should change name to What-A-Mess, not Modis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Raleigh, NC
    Former Employee - Sales Representative in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Adecco full-time (Less than a year)

    Pros

    Good co-workers but they will fire/lay-off the good ones quickly so don't get used to it. Depending on who you are/job function/location, you don't have to work too hard and you have no supervision so it is a great place for those people.

    Cons

    Poor recruiter training/expectations, bad (worse than poor) management with lots of changes, archaic website and marketing department, no support for sales at all, when 1 division does poorly, they lay-off/fire people to balance every month to 6 weeks. Inconsistent vision means you may be hired for something and re-diverted entirely.

    Advice to Management

    You are 15 years behind with your website, sales tools, support, marketing. Recognize that and do something about it quickly. Sales cannot work miracles when you are a dinosaur. Don't act like you are the best in town when your recruiters have no relevant experience in the areas they are recruiting for...if they don't understand the role, they cannot fill it correctly, certainly not quickly and certainly not with quality employees. Get trained, relevant recruiters, manage them and ensure they are doing a good job. The current set up pits Adecco offices and employees against each other. There is no support or teamwork and this translates to poor service to the customer. Please change almost everything about how you do business. In 2017, you cannot continue to be successful on this current path.

    Adecco Response

    Jul 6, 2017 – Senior Marketing Specialist

    Thank you for your thorough review. We take this feedback seriously. We'd like to identify the parties involved in your negative experience, so please connect with our team by emailing... More


  7. Helpful (2)

    "Mortgage Construction Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Construction Specialist in Racine, WI
    Former Employee - Construction Specialist in Racine, WI
    Doesn't Recommend
    Negative Outlook

    I worked at Adecco full-time (More than a year)

    Pros

    They were able to place me right away.

    Cons

    They don't really care if the employee has an issue, they are really working for the company they place you at.

    Advice to Management

    The people doing the jobs are you actual employees, you should try to work with them on any issues, not just blow off any concerns they may have.

    Adecco Response

    Jul 6, 2017 – Senior Marketing Specialist

    Glad to hear you were quickly placed, but we do certainly care about our associates & how they're treated by our clients. We're concerned about you feeling neglected by our Adecco team, so if you can... More

  8. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Winston-Salem, NC
    Former Employee - Administrative Assistant in Winston-Salem, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Adecco full-time (More than a year)

    Pros

    The office I worked in had a great time that cared about the people who worked for us. Everyone I worked with was very passionate about their role.

    Cons

    There were many times that clients would need last minute hires. Finding people for this type of positions was a disaster as well as very stressful.

    Advice to Management

    Create a more organized system of finding employees that involved better communication across all roles in the company. Create more incentives across the board.

    Adecco Response

    Jul 6, 2017 – Senior Marketing Specialist

    Thanks for the feedback! Some of our clients can present very challenging orders, we try to improve those relationships to better serve them and our candidates/associates. And our systems are always... More


  9. "Not worth the money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Merritt Island, FL
    Former Employee - Anonymous Employee in Merritt Island, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Adecco full-time (Less than a year)

    Pros

    - Overtime is usually available when you want it
    - Most of the people I worked with were cool
    - When they made you work overtime during holidays they would buy pizza (but it was cold and tasted disgusting)

    Cons

    - Salary (the pay is not commensurate with what is expected)
    - Training is inconsistent with what really takes place on the floor
    - Mandatory scheduled overtime (they choose it for you)
    - They would cancel breaks when calls were high (even if people had been working 6+ hours without a break).
    - Serious lack of communication
    - Inconsistent policies and procedures

    Supervisors are present to oversee the floor, guide/instruct phone agents in unfamiliar situations, etc. but a lot of the time they would tell you to do things you have already done, pawn off the calls to someone else or make you take the call even if the customer has already stated, requested or screamed for a supervisor.

    Advice to Management

    Pay your agents more, keep things consistent (if you train your employees a certain way then keep those procedures the same once they are on the floor), help out and do your job instead of reading emails or conversing with one another while ignoring people who need help.

    Adecco Response

    Jul 6, 2017 – Senior Marketing Specialist

    Thank you for your thorough review. We take this feedback seriously. We'd like to identify the parties involved in your negative experience, so please connect with our team by emailing... More


  10. "Great staffing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI

    I worked at Adecco (More than a year)

    Pros

    Finds you work, promptly that matches skills set.

    Cons

    Doesn't set guidelines with employees.

    Adecco Response

    Jul 6, 2017 – Senior Marketing Specialist

    Thank you for the feedback! Please let us know what guidelines weren't supported by emailing "socialfeedback@adeccona.com."


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