Aflac Reviews

Updated May 11, 2021

To filter reviews, or .
3.8
73%
Recommend to a Friend
95%
Approve of CEO
Aflac Chairman and CEO Dan Amos
Dan Amos
457 Ratings
Pros
  • "Flexible schedule made by me with my family coming first(in 119 reviews)

  • "It is a great company to work for(in 110 reviews)

  • Cons
  • "100% commission unless you work for corporate(in 173 reviews)

  • "It is a strictly commission based job(in 124 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Aflac and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Current Employee, less than 1 year

      Enrollment Solutions

      Feb 4, 2021 - Enrollment Solutions in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Aflac is a sgeat place to work

      Cons

      There are none worth mentioning

      Be the first to find this review helpful
    2. 4.0
      Current Employee, more than 3 years

      Family focused company which rewards hard work and integrity

      Feb 10, 2021 - Account Executive in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Aflac is transforming itself into an ancillary insurance carrier. It started out as a voluntary benefits or worksite carrier in the 1950's and it the past 6 years, it has expanded to work in the insurance broker community, bought Zurich's group life, disability and absence management company. Aflac also purchased Argus' dental and vision business. Aflac has listened to it's brokers and customers and is consistently improving its everyday Customer Service and billing. Aflac hasn't forgotten where it came from which is a company that perfected the enrollment process. Insurance is not easy for the lay person to understand and one on one enrollment a huge asset for covered individual and group policyholders. Aflac will enroll other carrier's products if needed including medical and all other benefit offerings. Aflac treats its employees like family. Lastly, Aflac will always side of behalf of its participants when it comes to processing claims. If there is way to pay benefits to our customers, we do and are committed to putting the customer first.

      Cons

      Aflac is not different from other companies which were established many decades ago. It is conservative and does not make systematic changes quickly. However, this is the way that Aflac has remained financially sound during this pandemic. It watches the bottom line very carefully so it can always meet it financial commitment to policyholders and investors.

      Continue reading
      1 person found this review helpful
    3. 5.0
      Current Employee, less than 1 year

      great place to work

      May 11, 2021 - Senior Life Underwriter in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic culture, customer centric, cares about employees

      Cons

      Benefits could be better especially health insurance

      Be the first to find this review helpful
    4. 4.0
      Former Employee, more than 3 years

      Good Place to Work, Limited Upward Mobility

      May 6, 2021 - Research Analyst in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great office environment and the people there make working enjoyable

      Cons

      There is limited upside mobility for junior personnel

      Be the first to find this review helpful
    5. 5.0
      Former Employee, less than 1 year

      Great Place!

      May 4, 2021 - Compliance Manager in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This company offers good pay, with good benefits and you get to work with great people.

      Cons

      There's not a lot I can say bad about the company.

      Be the first to find this review helpful
    6. 5.0
      Current Employee, less than 1 year

      Great Company

      May 7, 2021 - Officer in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Company to work for

      Cons

      None that I can think of

      Be the first to find this review helpful
    7. 5.0
      Current Employee, more than 3 years

      Best Company

      May 3, 2021 - Applications Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best company culture I have ever worked for. Very family oriented.

      Cons

      I honestly cannot say anything negative about this organization.

      Be the first to find this review helpful
    8. 5.0
      Former Employee, more than 10 years

      Great products great people

      Apr 30, 2021 - Producer in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great support from customer service and headquarters

      Cons

      Not all producers share the same ethics and integrity

      Continue reading
      Be the first to find this review helpful
    9. 2.0
      Former Employee, more than 3 years

      A Fine Opportunity for the Right Personality

      Mar 15, 2021 - Claims Specialist II in Columbus, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good starting salary, benefits, incentives. Very clean, safe, secure work buildings. A degree of upward mobility for some.

      Cons

      Prioritization of quantity of work over quality of work. Absolute lack of transparency regarding pay (we "were not allowed" to discuss wages amongst ourselves). Lack of consistency among different teams and supervisors.

      Continue reading
      4 people found this review helpful
    10. 5.0
      Current Employee, more than 5 years

      Claims specialist

      Apr 28, 2021 - Claims Specialist in Richland, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Room for growth, rewarding , employees are valued , excellent pay and benefits

      Cons

      N/A N/A N/A N/A N/A

      Be the first to find this review helpful
    Viewing 1 - 10 of 969 Reviews

    Popular Careers with Aflac Job Seekers

    District Sales Coordinator
    Learn About the Job
    JobsSalariesInterviews
    Benefits Specialist/District Coordinator
    Learn About the Job

    Work at Aflac? Share Your Experiences

    or