Aflac Reviews | Glassdoor

Aflac Reviews

Updated July 21, 2017
803 reviews

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3.4
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Aflac Chairman and CEO Dan Amos
Dan Amos
395 Ratings

803 Employee Reviews

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Pros
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  1. Helpful (234)

    "Aflac Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrator/Licensed Agent in Cheyenne, WY
    Current Employee - Administrator/Licensed Agent in Cheyenne, WY
    Recommends
    Positive Outlook

    I have been working at Aflac full-time (More than a year)

    Pros

    Freedom to be your own boss, trips, bonuses, renewable income (instead of one time commission), career instead of just a job. FORTUNE 500 and a World's most Ethical Company. Great training (at least here in Wyoming) and a family mentality. Great family/work balance.

    Cons

    No base pay, can be a slow start at first, you have to be very organized and self-driven, have to be licensed in life and health to sell insurance (but my management help with the process).

    Advice to Management

    Don't loose focus on your clients, while trying to grow. Opening new accounts is wonderful, but not at the loss of your current customers. Balance is possible. Also, reward great customer service along with great sales.


  2. "Review for Insurance Co."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Advisor in Newark, NJ
    Current Employee - Benefits Advisor in Newark, NJ
    Recommends
    No opinion of CEO

    I have been working at Aflac part-time (More than a year)

    Pros

    Great company to work for and there is room for upward mobility.

    Cons

    The salary is not quite great.

  3. "Benefits Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Advisor in Bingham Farms, MI
    Current Employee - Benefits Advisor in Bingham Farms, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aflac full-time (Less than a year)

    Pros

    Be accountable of your own future. Your activity reflects your progress! Protecting more families each day!

    Cons

    100% commision based. Can be harder at first if you have never done but the training is top of the line and very helpful.

    Advice to Management

    Keep up the great work!


  4. "Good company to work for."

    StarStarStarStarStar
    Current Employee - Sales Associate in Kosciusko, MS
    Current Employee - Sales Associate in Kosciusko, MS
    Recommends
    Positive Outlook

    I have been working at Aflac full-time (Less than a year)

    Pros

    The people you work for are great and want you to succeed.
    The commissions are good.
    Bonuses are good as well and very achievable.

    Cons

    Company does not pay for you to travel to train.
    No kind of pay for you traveling to cold call on businesses.


  5. "Good Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, GA
    Former Employee - Anonymous Employee in Columbus, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aflac full-time (More than 8 years)

    Pros

    Aflac is a great company to work for. The only department that I would not recommend is the Call Center. The pay is decent and so are the benefits. Also, they appreciate their employees and do fun things always.

    Cons

    Working in the Call Center can be very stressful. Certain departments you have to know people in order to get promotions.


  6. Helpful (1)

    "A great opportunity, if it's the "right fit""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Coordinator in Los Angeles, CA
    Current Employee - Benefits Coordinator in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aflac full-time (Less than a year)

    Pros

    -Colleagues are some of the nicest people I've ever worked with. Even though it's 100% commission based, it didn't really feel like we were competing with each other. Usually I felt like we were all working together to help one another succeed. This seems to be ingrained in the culture

    -Great training (training in other parts of the country might not be as good, but it is really strong in the CA South Coast area)

    -Training is ongoing, not just at the beginning

    -Supportive management

    -Goal-oriented

    -Great products give a sense of fulfillment. You feel like you are truly helping people.

    -Flexible schedule is possible once you have a several accounts under your belt

    -Company values and ethics are held in high regard

    Cons

    -When you are starting, you may be putting in a lot of hours until you build your book of business.

    -You are only paid when you sell. This can be good or bad, depending on what drives you.

    Advice to Management

    Keep up the great company culture & high values


  7. "District Sales Coordinator - Awesome Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Oklahoma City, OK
    Current Employee - District Sales Manager in Oklahoma City, OK
    Recommends
    Approves of CEO

    I have been working at Aflac full-time (More than 5 years)

    Pros

    Great, stable work environment from local management

    Cons

    First 12 months can be extremely challenging, but more than worth it

  8. Helpful (3)

    "Aflac agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in New York, NY
    Current Employee - Agent in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Make own hours, scripts, quotas.
    For those who do well, stock grants

    Cons

    No employee benefits.
    Commission only - make no sales, earn no money at all.

    Advice to Management

    Please be sure that district managers provide guidance to agents; some of them do this beautifully, some seem not to care.


  9. "Customer support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist II in Omaha, NE
    Former Employee - Customer Service Specialist II in Omaha, NE
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Aflac full-time (More than a year)

    Pros

    Position is Steady work, insurance benefits start immediately on day one but end the day you leave not the end of that month no weekends ongoing training provided

    Cons

    Focus is on meeting numbers, call statistics and call time, you must take breaks at assigned time and if a call runs into your break time causing your break to start later than scheduled you must cut your break short or face negative implications for "returning from late"

    Advice to Management

    Allow agents ability to think outside the box to resolve issues rather than do "just enough to complete the call as quickly as possible " allow more flexibility for realistic situations that wherein employees are not "docked" for providing assistance


  10. Helpful (2)

    "intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in San Diego, CA
    Current Employee - Intern in San Diego, CA

    I have been working at Aflac (More than a year)

    Pros

    learns the ins and outs

    Cons

    have to cold call hundreds of people who hate you

    Advice to Management

    pay for peoples licenses


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