Allscripts Reviews | Glassdoor

Allscripts Reviews

Updated June 21, 2017
950 reviews

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Full-time Part-time

3.4
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Allscripts CEO Paul Black
Paul Black
392 Ratings

950 Employee Reviews

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Pros
  • good work life balance as it enables remote employees (in 106 reviews)

  • Work From Home option is available for good resources (in 52 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Great place to work, but the ride can't last"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Raleigh, NC
    Current Employee - Team Lead in Raleigh, NC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Allscripts full-time (More than 8 years)

    Pros

    Great benefits, easy work, mostly great co-workers, super location

    Cons

    Upper management does not really trust individual department managers to run their own houses- this results in delayed decisions, and bad choices, because the only true decision makers are too far removed from the actual teams facing clients and doing the work. It is a house that cannot stand long term.

    Advice to Management

    If you cannot trust your directors and managers, get rid of them and bring on people that you CAN trust. Crushing their spirits never leads to success.


  2. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    I worked at Allscripts full-time (More than 3 years)

    Pros

    Benefits and salary are really good. The PTO is the best.

    Cons

    Can't think of anything right now.

  3. Helpful (1)

    "BP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allscripts (More than 8 years)

    Pros

    Good company with lots of employee benefits especially for family medical insurance.

    Cons

    No cons I find. Overall company is good to work in very good environment.


  4. Helpful (1)

    "No job stability"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Subject Matter Expert in Philadelphia, PA
    Former Employee - Subject Matter Expert in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Allscripts full-time (Less than a year)

    Pros

    Good benefits. Pleasant environment and appropriate Work/life balance.

    Cons

    I got laid off twice in 3 years. There is little long term planning.

    Advice to Management

    Don't hire people unless you have a definitive plan for them.


  5. "Sr./Lead Patient-Client Services Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Advocate/Client Services in Raleigh, NC
    Current Employee - Patient Care Advocate/Client Services in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allscripts full-time (More than a year)

    Pros

    - Very well established, international Medical Technology Company
    - Sr./VP Mgmt is accessible if necessary
    - "Giving Back" to the community is a frequent, regular priority, involving a large percentage of employee incentives and volunteer participation
    - Family focused entertainment/activities promoted regularly
    - Job flexibility including option to work remotely
    - Better than average Full Employee Benefits beginning on Day 1 of employment (3+ weeks of PTO, several company paid holidays including MLK Day, New Years EVE AND New Years Day, 1 floating holiday, company paid Short and Long Term Disability, Company Contribution of $500 per year to Health Savings Acct

    Cons

    I.T. Dept is 99% in INDIA.

    Advice to Management

    Efforts to boost employee team morale, encourage more employee feedback


  6. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Lake Success, NY
    Former Employee - Business Analyst in Lake Success, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Allscripts full-time (More than 5 years)

    Pros

    Allscripts was a good overall experience.

    Cons

    Could have had more training in career development.


  7. "Former Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Configuration Specialist in Raleigh, NC
    Former Employee - Senior IT Configuration Specialist in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Allscripts (More than 3 years)

    Pros

    People are nice, the work is interesting and challenging

    Cons

    Pay is below market rate; not much room for career advancement

  8. Helpful (4)

    "Time to abandon the sinking ship!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Raleigh, NC
    Current Employee - Anonymous in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Dedicated, hardworking, knowledgeable & friendly co-workers. Above average PTO (if you are actually able to use it). Products improve healthcare quality. Most departments offer flexible hours & remote opportunities.

    Cons

    Complete lack of work/life balance. Wages are below industry standards. Management teams are top heavy & political. Individual contributors are not valued. Gender & racial inequality is prevalent. Within an 8 week timeframe, 4 long-term female leaders under the finance umbrella submitted resignations. Additionally, our highly experienced & well respected female CFO unexpectedly resigned after less than 1.5 years with the company.

    Advice to Management

    If your ship is sinking, it might be a good time to throw out the stuff that has been weighing it down. Base employee promotions & pay increases on performance instead of politics.


  9. Helpful (6)

    "They will work you to death!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Consultant in Chicago, IL
    Former Employee - Implementation Consultant in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Allscripts full-time (Less than a year)

    Pros

    Salary and benefits where good but, you are owned by them.

    Cons

    Horrible communication. No one knows what they are doing yet you're expected to know everything. No proper training. Absolutely zero respect for your personal time - there is no life/work balance at Allscripts! Don't believe the other reviews that say there is. It's simply not true! Tons of empty promises with no follow through. Expect 50-60 hours a week ata minimum. I am not kidding! The software isn't great and has its issues and the clients pretty much hate us and use you as a punching bag while you're onsite, on a call or at a convention. This place is not for the faint of heart or for someone that expects to have a life outside work.

    Advice to Management

    Train your staff properly! Don't throw them into situations that they are not qualified to handle because you don't want to deal them. Learn that the hours you expect your team to be available should NOT be 24 hours a day 7 days a week and even when they are on PTO or out sick. It's a sad and awful way to treat people.


  10. Helpful (3)

    "Same Old Allscripts!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Expert Business Analyst in Saint Louis, MO
    Current Employee - Expert Business Analyst in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Allscripts full-time (Less than a year)

    Pros

    Clients I get to work with.

    Cons

    Part of a Managed Services Team onsite for a client while they transition to EPIC. We where all supposed to be the same level... Sr. Business Analyst... quickly found out that the title some people have is not accurate with their skill level. Most had never configured the back end of the application before, this made an upgrade to v15.1 almost impossible.

    Advice to Management

    After doing most of the work on the upgrade (New configuration, testing, training) 5mths I did nothing but work on the upgrade doing all the things I just mentioned. After a manager change I asked upper management for a raise and promotion. I was told my previous years work was not enough to warrant a raise or promotion.

    This last year, I upped my game.. went out and took every training course I could on SQL, Crystal reports and Manager training.... then in December 2016, I had some former co-workers reachout and congratulate me on my promotion.. when I confronted my manager about this,he told me that the promotion he had been pushing for came though and that I was no longer a Sr. BA but now and Expert BA... when I asked about salary.... I WAS TOLD THAT MY CURRENT SALARY FALLS IN THE RANGE FOR MY NEW POSITION....

    I left Allscripts in 2013 because of things like this... I came back because I had heard good things from former coworkers about the direction of the company... but have come to learn that nothing has really changed.


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