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    American Tower Reviews

    Updated June 17, 2018
    297 reviews

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    Full-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    American Tower Chairman, President, and CEO Jim Taiclet Jr.
    Jim Taiclet Jr.
    167 Ratings

    297 Employee Reviews

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    Pros

    • "Employee friendly company and provides good work life balance" (in 26 reviews)

    • "Very good benefits plan including options not often covered by employers" (in 26 reviews)

    Cons

    • "no work life balance and no recognition of working overtime or on public holidays" (in 14 reviews)

    • "Upper management does not address ongoing issues or concerns brought to their attention" (in 17 reviews)

    More Pros and Cons

    1. "Administartive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Boston, MA
      Current Employee - Anonymous Employee in Boston, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Tower full-time (More than 5 years)

      Pros

      Great culture
      Explosive growth domestically and internationally
      I have been promoted twice in less than 7 years

      Cons

      Nothing other than the growth experienced requires people working long hours

      Advice to Management

      Keep up the good work

    2. "Legal"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I worked at American Tower full-time

      Pros

      Great work environment and summer hours.

      Cons

      Salary and opportunity for growth

      Advice to Management

      Compensation

      3. Join the American Tower team
      See Our Latest Jobs

    3. "Low pay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Woburn, MA
      Current Employee - Anonymous Employee in Woburn, MA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at American Tower full-time (More than a year)

      Pros

      Nice atmosphere very professional people

      Cons

      For a large company that is doing so well, the pay is bad...

    4. "Information Technology"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at American Tower full-time

      Pros

      Good group of people, many longtime employees

      Cons

      separation/duplication of IT functions in different countries

      Advice to Management

      consolidate upper IT management, Company has no COO officer

    5. "Poor Work Environment, Manager Barely Exists"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at American Tower full-time (Less than a year)

      Pros

      Simple Job, Decent perks such as wellness dollars and relatively flexible hours, co-workers are quite nice people.

      Cons

      Inside the building is like a prison. Manager is always out of the office/unreachable and has no idea what they are doing or what we are doing compliance wise.

    6. Helpful (2)

      "Setup for Failure"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Project Manager
      Former Employee - Project Manager
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at American Tower full-time (Less than a year)

      Pros

      From the outside it's a great company that "cares" about it's employees. Great pay and benefits. Friendly team members.

      Cons

      Extremely high turn over rates due to poor management. They lose a lot of good employees due to poor senior management. Upper management does not address ongoing issues or concerns brought to their attention. There is absolutely NO training for new employees and they are setup for failure from day one. Employees are lacking resources needed to be successful, but managers don't seem to care. Management has an attitude consistent with, YOU owe them for doing you a favor and hiring you. By working here you can expect to be thrown into a situation without resources and tools needed to succeed. Expect to work long hours with no work life balance due to large workloads/volume and being understaffed. Internal departments don't communicate with each other and mediocrity seems to be consistently rewarded. There is no clear career path or professional development available.

      Advice to Management

      Listen to your employees, give them what they need to succeed, and don't set them up for failure. Don't put the customer above your own employees. Put the right people in the right positions and great things will happen. Provide the training needed for employees to succeed. Develop tools and paths forward for professional development.

    7. Helpful (1)

      "Attorney"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at American Tower full-time

      Pros

      Fair hours - easy to come at 9 and leave at 5. Nice people. Good stock perks.

      Cons

      Pay isn't great and at least when I worked there attorneys were often managed by non-attorney managers. Not super flexible on alternative work arrangements.

      Advice to Management

      You get what you pay for?

    8. Helpful (3)

      "High turnover rate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Boston, MA
      Former Employee - Anonymous Employee in Boston, MA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at American Tower full-time (More than 3 years)

      Pros

      Good benefits on earlier years

      Cons

      Too much favoritism and politics

      Advice to Management

      Value long time employee more rather than treat them like a disposable number.

    9. "Great Company, Challenging roles"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Tower full-time

      Pros

      Very good benefits plan including options not often covered by employers.

      Cons

      Extremely stressful and demanding days

    10. Helpful (1)

      "A decent stepping stone, but not a place to stay forever"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Account/Project Manager
      Former Employee - Account/Project Manager
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at American Tower full-time (More than 3 years)

      Pros

      Good benefits
      Comfortable building
      Some great people
      Good work life balance

      Cons

      Management plays favorites
      Too much micromanagement
      Advertises growth, but then hires externally
      Pay is less than average
      Management can be closed minded

      Advice to Management

      Promote from within and promote the people who do the heavy lifting, not your friends.

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