American Tower Reviews | Glassdoor

American Tower Reviews

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Found 342 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
87%
Approve of CEO
American Tower CEO Jim Taiclet Jr.
Jim Taiclet Jr.
197 Ratings
Pros
Cons
  • "no work life balance and no recognition of working overtime or on public holidays(in 17 reviews)

  • "Upper management had priority for the projects which gave them revenue(in 18 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (7)

    "Great place to work!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Tower full-time for more than 4 years

    Pros

    American Tower is a great company to work for. I have never worked at a place where you can trust leadership to do the right thing all of the time, this is the case at ATC. I also believe that American Tower takes care of its people and puts people first in all decisions. The culture is really a positive solution based culture. If you have a positive attitude and a solution based mindset you will do well at ATC.

    Cons

    ATC is a little bit old school in some of its policies around flex schedules and working from home. Its benefits are very strong though and half day summer Fridays were introduced over the last few summers which is a great start.

    Advice to Management

    Consider how to introduce more flexibility for those who need and are interested but otherwise keep doing what you are doing!

  2. "Great Place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Tower full-time for more than 4 years

    Pros

    Autonomy to utilize individual skill sets and make decisions

    Cons

    At that time, shifting priorities

  3. "Positives and negatives are about even"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at American Tower full-time for more than 9 years

    Pros

    Amazing benefits package. Never found better PTO offerings. Work-life balance isn't the worst depending on the department you work in. HR team can be helpful at times.

    Cons

    Cut-throat, often hostile work environment. Internal processes go in a cycle every 3-5 years. I've yet to see anything revolutionary. Little room for advancement. Cost of living raise is a joke. A Telecommunications company that is not ok with telecommuting - Irony or coincidence?

    Advice to Management

    Listen to your employees. Especially those who have been with the company for a while.

  4. "Landlord Relations"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at American Tower full-time for more than 2 years

      Pros

      coworkers, summer hours, great benefits

      Cons

      no work from home option

    • "good company"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at American Tower full-time for more than 6 years

      Pros

      work environment is very positive and respectful.

      Cons

      market dynamics was not favorable for growth. it changed for better.

      Advice to Management

      good management, only small improvements needed

    • "A mixed bag"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account/Project Manager in Woburn, MA
      Recommends
      Positive Outlook
      Disapproves of CEO

      I worked at American Tower full-time for more than 6 years

      Pros

      Well organized, the stock plan vs market value of shares is money in the bank, straightforward client base

      Cons

      Nepotism, salaries / bonus structure do not match the market, inflexible with employees and clients

      Advice to Management

      The APMs do all the work, but Sales gets the bonus... didn’t make sense to me.

    • Helpful (1)

      "Good company stagnant growth"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Analyst in Woburn, MA
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at American Tower full-time for more than 4 years

      Pros

      Great friendly staff, management is kind and the environment is laid back.

      Cons

      No room for career growth due to everyone remaining in their current role waiting for their opportunity to move up. Management is very disconnected from your day to day responsibilities. When it comes to learning you will learn on the fly with little to no assistance. Prepare to teach yourself most of your role.

      Advice to Management

      Better work/life balance and please recognize that your employees are adults and not children. they can handle the progressive perks other company’s are offering.

    • "Make sure to interview your manager, definitely a high political organization. Your words will be used against you."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Business Development Manager 
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at American Tower full-time for more than 2 years

      Pros

      Close to home new office, they say they want to change

      Cons

      Managment, political environment, not enough space to describe here

      Advice to Management

      When you say you want to change, make the change, dont just say, walk the talk!

    • "American Tower Financial Analyst"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Financial Analyst in Boston, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at American Tower for more than a year

      Pros

      Extremely collaborative and team oriented. Great Pay

      Cons

      Zero downsides working at this corporation

    • Helpful (2)

      "Not as promised! Move on ASAP."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Finance in Woburn, MA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at American Tower full-time for more than 2 years

      Pros

      Financially strong, fair benefits, and good co-workers.

      Cons

      Felt I was lied to, I was told “work life balance is an option! No work life balance, always on the clock, unrealistic deadlines, horrible building in Woburn and rude upper management. Can’t work from home or leave a bit early for an appointment, while management come to work as they please. Pay is low for the amount of work, must work some weekend, holidays and nights. Can’t use PTO because it’s forbidden in some departments....

      Show More

      Advice to Management

      Look into upper management and how they suck up resources, they don’t work full day or week. Implement a work from home policy or some sort of flex environment. Stop them the employee burnouts, have town halls and listen to the frustrations!

    Found 342 reviews