American Tower Reviews | Glassdoor

American Tower Reviews

Updated February 22, 2017
218 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
Rating Trends Rating Trends
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Approve of CEO
American Tower Chairman, President, and CEO Jim Taiclet Jr.
Jim Taiclet Jr.
116 Ratings

218 Employee Reviews

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Pros
  • Great work-life balance, minimal expectation to take work home or work long hours (in 20 reviews)

  • Good people in most areas, Company is growing and placing getting better at placing the right people in the right roles (in 11 reviews)

Cons
  • Work/life balance doesn't exist (in 10 reviews)

  • upper management of IT seems uncaring (in 12 reviews)

More Pros and Cons

  1. "Excellent place to make your career happen"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Supervisor
    Current Employee - Territory Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Tower full-time (More than 3 years)

    Pros

    Great benefits, good leaders, moving in the right direction quickly. A lot of room for advancement, great training, up and coming NOC and some great new leadership.

    Cons

    not much difference between the raise a quality performer gets compared to an exceptional performer

    Advice to Management

    ATC needs to reward their high performers better and they should consider managing the low performers out much more quickly.


  2. "Great place to build a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Tower full-time

    Pros

    Promote from within, reward hard work, focus on culture

    Cons

    Certain teams handle a lot more work for less competitive pay

    Advice to Management

    Pay to retain talent instead of using a revolving door of project managers


  3. "A good place to start a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - APM in Woburn, MA
    Current Employee - APM in Woburn, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Tower full-time (More than 3 years)

    Pros

    Very good flex-time, insightful training modules, supportive management, lots of perks (gym, commuter pass, etc.)

    Cons

    Comparatively low pay, inflexible, conservative social attitudes

    Advice to Management

    There is not a lot of room for growth. There are a lot of opportunities to work on different teams for the same amount of money, but there are not many opportunities to grow, unless you have an advanced degree or would like to work in middle management. Despite record profits, our compensation has been stagnant.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Current Employee"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Tower (More than 3 years)

    Pros

    There is a productive work environment

    Cons

    Politics can play a part in decision making.


  6. "Once cared about there employees now all the care about is there stock."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Field Operation Technician in Atlanta, GA
    Former Employee - Field Operation Technician in Atlanta, GA

    Pros

    They have good Benefits for this industry

    Cons

    Employees in the field are not appreciated for what they do, everything is decided by people that have not ever worked in the field.

    Advice to Management

    No longer a family company, just a number


  7. "Engineering design"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Tower full-time

    Pros

    Ethical, employee feel well informed,

    Cons

    Very high expectations of workload


  8. "Reasonable work load and good co-workers; Little room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Attorney I
    Current Employee - Attorney I
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Tower full-time (More than a year)

    Pros

    Great work-life balance, minimal expectation to take work home or work long hours.

    Cons

    Very few opportunities for advancement and low salaries (management would argue that good benefits make up for low salaries)

    Advice to Management

    Offer multiple benefits packages to cater to younger employees who would prefer cash-in-hand to a Cadillac health plan. Make professional development and retention a priority.


  9. Helpful (1)

    "College entry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Tower full-time (More than 8 years)

    Pros

    Good for recent college grads as everything is manual and outdated software. Your able to take the experience and move to a better company

    Cons

    Company is turning into a revolving door. They hire new talent who leaves within 1.5 yrs. Will not promote from within and constantly moving the positions to their corporate head quarters in Boston. Bonus were every quarter now once a year and retro a year. Raises 3% if your able to get it.


  10. Helpful (1)

    "Temporary Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contractor in Lexington, MA
    Former Employee - Contractor in Lexington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Tower (Less than a year)

    Pros

    Near 128 and good cafeteria

    Cons

    Small office space that was cramped

    Advice to Management

    build in bonuses for repetitive work to help keep focus


  11. "Software Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Less work pressure. Flexibility of timing.

    Cons

    Professional growth is limited. Higher Management don't recognize your effort.



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