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    American Tower Reviews

    Updated September 25, 2018
    318 reviews

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    Full-timePart-time
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    American Tower Chairman, President, and CEO Jim Taiclet Jr.
    Jim Taiclet Jr.
    182 Ratings

    318 Employee Reviews

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    Pros

    • "They believe in work/life balance" (in 26 reviews)

    • "Very good benefits plan including options not often covered by employers" (in 27 reviews)

    Cons

    • "no work life balance and no recognition of working overtime or on public holidays" (in 14 reviews)

    • "Upper management had priority for the projects which gave them revenue" (in 17 reviews)

    More Pros and Cons
    1. Featured Review

      "Great Place To Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Woburn, MA
      Current Employee - Anonymous Employee in Woburn, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Tower full-time (More than 5 years)

      Pros

      Amazing company with extremely bright & driven people who enjoy collaborating with each other to ensure all are successful.

      Cons

      I do not have any negative feedback

      Advice to Management

      n/a

    2. Helpful (1)

      "Great place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Director
      Current Employee - Director
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Tower full-time (More than 3 years)

      Pros

      American Tower is a great company to work for. I have never worked at a place where you can trust leadership to do the right thing all of the time, this is the case at ATC. I also believe that American Tower takes care of its people and puts people first in all decisions. The culture is really a positive solution based culture. If you have a positive attitude and a solution based mindset you will do well at ATC.

      Cons

      ATC is a little bit old school in some of its policies around flex schedules and working from home. Its benefits are very strong though and half day summer Fridays were introduced over the last few summers which is a great start.

      Advice to Management

      Consider how to introduce more flexibility for those who need and are interested but otherwise keep doing what you are doing!

      3. Join the American Tower team
      See Our Latest Jobs

    3. "Senior Project Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Austin, TX
      Former Employee - Anonymous Employee in Austin, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at American Tower full-time (More than 10 years)

      Pros

      great family oriented company to work for

      Cons

      I do not have any cons

    4. "Mature Company with Growth Flexibility"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business Analyst
      Current Employee - Business Analyst
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Tower full-time (More than a year)

      Pros

      Fantastic mentor-ship and growth with a truly bright future. Employees are kept in the loop of innovations and given assignments based upon competencies rather than titles. Some employees have even designed new roles for themselves with the business based on expertise that did not exist prior. Because of this, individuals are not all forced to become managers to move upwards, thus there are true specialists in every domain. This means employees can make their passion their life's work and creates a better experience across many groups.

      The company is mature enough to have good standardization's and practices, as well as well defined teams, but still allows for growth based upon competency. The only caveat is the growth may be slower than other industries or a start-up, mainly because the retention levels are so high.

      Cons

      Teams have flexibility to work from home which can be both a pro and a con. It can delay some projects due to scheduling difficulty since it is hard to get any group all together in one room at one time.

      Advice to Management

      Upper Management is all spectacular. You will learn more from them than from any course or online resource. The clearly elaborate their vision for the company to employees and shareholders

    5. "Aggressive management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Project Manager in Boston, MA
      Current Employee - Project Manager in Boston, MA
      Neutral Outlook
      No opinion of CEO

      I have been working at American Tower full-time (More than 10 years)

      Pros

      Growing company with decent benefits

      Cons

      Almost impossible to get promoted as people stay working there forever. The only way to get promoted is if someone retires.

    6. "Good Company with Great Growth Potential"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Paralegal in Woburn, MA
      Current Employee - Paralegal in Woburn, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Tower full-time (Less than a year)

      Pros

      Laid back environment, friendly staff, and a work setting that puts emphasis on properly training their employees to reach their fullest potential

      Cons

      none that I can currently think of.

    7. "Great Place To Work"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at American Tower full-time

      Pros

      They Really take care of their employees.

      Cons

      I don't have any complaints.... best job I've ever had

    8. "Paralegal"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Extremely friendly and collaborative environment

      Cons

      I can’t say that I have one

    9. Helpful (2)

      "Middle Management Power Trip"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Woburn, MA
      Former Employee - Anonymous Employee in Woburn, MA
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at American Tower full-time (More than a year)

      Pros

      Co-workers are generally friendly. Market is interesting.

      Cons

      Dark cubes, no cross functional communication, middle management is notoriously cliquey, not in the clique good luck.

      Advice to Management

      Your losing good talent through no fault of your own.

    10. Helpful (5)

      "Extremely high turnover due to senior PM."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Atlanta, GA
      Former Employee - Anonymous Employee in Atlanta, GA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at American Tower full-time (More than a year)

      Pros

      None whatsoever, pay was very average.

      Cons

      Training was minimal, you are thrown into the work without the proper resources to succeed. You'll realize quickly just how inefficient the processes are but any suggestions to higher-ups are shot down because "that's just not how we do things". Senior PM is unfit for her job, but shifts blame for her shortcomings on everyone around her, including you. Difficult to work with someone who is so passive aggressive in a professional setting. Her talking down to her team and having a condescending attitude created an overall negative atmosphere. Imagine putting in your two weeks notice and the response, "No you can leave right now." Huge red flag. Constant micro-managing was another. Contractors were also treated very poorly here. Everyone leaves within a month. Everyone on my team was hired within the last month. Chaotic.

      Advice to Management

      Good employees won't stay in an environment like this, treating employees as disposable is unacceptable.

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