American Tower Reviews | Glassdoor

American Tower Reviews

Updated January 10, 2019
326 reviews

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3.3
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American Tower Chairman, President, and CEO Jim Taiclet Jr.
Jim Taiclet Jr.
187 Ratings

Employee Reviews

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Pros
  • "They believe in work/life balance" (in 27 reviews)

  • "Very good benefits plan including options not often covered by employers" (in 27 reviews)

Cons
  • "no work life balance and no recognition of working overtime or on public holidays" (in 16 reviews)

  • "Upper management had priority for the projects which gave them revenue" (in 17 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Tower full-time (More than 3 years)

    Pros

    American Tower is a great company to work for. I have never worked at a place where you can trust leadership to do the right thing all of the time, this is the case at ATC. I also believe that American Tower takes care of its people and puts people first in all decisions. The culture is really a positive solution based culture. If you have a positive attitude and a solution based mindset you will do well at ATC.

    Cons

    ATC is a little bit old school in some of its policies around flex schedules and working from home. Its benefits are very strong though and half day summer Fridays were introduced over the last few summers which is a great start.

    Advice to Management

    Consider how to introduce more flexibility for those who need and are interested but otherwise keep doing what you are doing!


  2. Helpful (1)

    "Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Tower full-time

    Pros

    Great internship experience and received 1-on-1 mentorship throughout the whole summer. Allowed me to focus on my skill set and how I could best benefit the division. Welcoming atmosphere!

    Cons

    Internships limited to a few students

  3. "Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Tower full-time

    Pros

    Health insurance benefits, PTO (if you can use it), company functions can be fun

    Cons

    Micromanagers who treat you like a robot instead of a human being--you're expected to spend every single minute of every single day sitting at a desk staring at a computer screen (I've worked here for months and haven't gotten to know a single thing about any of my coworkers because there's no time to do anything but work); no flexibility (they say they offer flex time but then don't honor the hours you agreed to work so you end up working ten hour days every single day, including no time to take a lunch break, plus no opportunity to work from home unless you're a manager it you get sick); their idea of "work/life balance" is "work=life," especially if you're single and don't have kids

    Advice to Management

    Treat your employees as human beings and assets to your company instead of working them to the point of having a complete meltdown from burnout. Dont force your employees to sacrifice their lives and relationships outside of work because you load us down with too much work.


  4. Helpful (1)

    "Lease administration Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at American Tower full-time

    Pros

    Great benefits, ESPP, opportunity for advancement, opportunity to travel

    Cons

    Overworked, disorganized, mid management has no clue what they are doing


  5. Helpful (1)

    "Good 9-5"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I worked at American Tower full-time

    Pros

    The hours were reasonable, workload manageable.

    Cons

    A lot of "managers". Have to play the game to get ahead there.

    Advice to Management

    Flexibility in telecommuting would be nice. Enough of the boys club mentality.


  6. Helpful (1)

    "Decent company, unclear expectations and limited training"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Tower full-time

    Pros

    . People are nice
    . Company is expanding
    . Flexible work/life balance
    . Interesting industry

    Cons

    . High turnover
    . Unclear instructions
    . Cliquey environment
    . Understaffed and overworked

    Advice to Management

    Focus on retaining talent for the long term.


  7. Helpful (1)

    "Senior Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Tower full-time (More than 10 years)

    Pros

    great family oriented company to work for

    Cons

    I do not have any cons

  8. Helpful (1)

    "Mature Company with Growth Flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst
    Current Employee - Business Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Tower full-time (More than a year)

    Pros

    Fantastic mentor-ship and growth with a truly bright future. Employees are kept in the loop of innovations and given assignments based upon competencies rather than titles. Some employees have even designed new roles for themselves with the business based on expertise that did not exist prior. Because of this, individuals are not all forced to become managers to move upwards, thus there are true specialists in every domain. This means employees can make their passion their life's work and creates a better experience across many groups.

    The company is mature enough to have good standardization's and practices, as well as well defined teams, but still allows for growth based upon competency. The only caveat is the growth may be slower than other industries or a start-up, mainly because the retention levels are so high.

    Cons

    Teams have flexibility to work from home which can be both a pro and a con. It can delay some projects due to scheduling difficulty since it is hard to get any group all together in one room at one time.

    Advice to Management

    Upper Management is all spectacular. You will learn more from them than from any course or online resource. The clearly elaborate their vision for the company to employees and shareholders


  9. "Aggressive management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Boston, MA
    Current Employee - Project Manager in Boston, MA
    Neutral Outlook
    No opinion of CEO

    I have been working at American Tower full-time (More than 10 years)

    Pros

    Growing company with decent benefits

    Cons

    Almost impossible to get promoted as people stay working there forever. The only way to get promoted is if someone retires.


  10. Helpful (1)

    "Good Company with Great Growth Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paralegal in Woburn, MA
    Current Employee - Paralegal in Woburn, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Tower full-time (Less than a year)

    Pros

    Laid back environment, friendly staff, and a work setting that puts emphasis on properly training their employees to reach their fullest potential

    Cons

    none that I can currently think of.