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    American Tower Reviews

    Updated September 24, 2017
    253 reviews

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    Full-timePart-time
    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    American Tower Chairman, President, and CEO Jim Taiclet Jr.
    Jim Taiclet Jr.
    139 Ratings

    253 Employee Reviews

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    Pros

    • They believe in work/life balance (in 22 reviews)

    • Good Benefits like Mobile Reimbursement and Evening snacks (in 22 reviews)

    Cons

    • Unrealistic expectations and poor work/life balance (in 10 reviews)

    • upper management of IT seems uncaring (in 12 reviews)

    More Pros and Cons

    1. "The company as a whole is a great company to work for, the noc no so much"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - NOC Lead Tech in Cary, NC
      Former Employee - NOC Lead Tech in Cary, NC
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at American Tower full-time (More than 3 years)

      Pros

      Benefits package is great, most departments promote within
      There is a lot of opportunities to grow on the company.
      A lot of involvement with the local community

      Cons

      Departments are independent so it takes a while for upper management to notice bad situations.
      Hr does not investigate complains properly.

      Advice to Management

      They need to conduct more often skip level meetings to get the feedback from all the levels

    2. "NOC Systems Admin"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at American Tower full-time

      Pros

      can work remotely most of the time

      Cons

      sometimes supervisors forget how valuable a person can be

      Advice to Management

      be more passionate towards good workers

      3. Join the American Tower team
      See Our Latest Jobs

    3. Helpful (1)

      "Atc work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Top Hand in Knoxville, TN
      Former Employee - Top Hand in Knoxville, TN

      I worked at American Tower full-time (More than 5 years)

      Pros

      Good pay, great people to work with

      Cons

      Management isnt the best in upper level

    4. "Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Boston, MA
      Current Employee - Anonymous Employee in Boston, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Tower full-time (More than 5 years)

      Pros

      High Growth company, Exciting Industry, Fantastic performing stock, Compensation includes equity

      Cons

      Not a lot of formal mentoring and career development

      Advice to Management

      Develop mentoring program and a rotational program for people to experience different parts of the company.

    5. "land acquisitons"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at American Tower full-time

      Pros

      Great money and great team of people

      Cons

      management was less than stellar

    6. "Accounting/Finance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Boca Raton, FL
      Current Employee - Anonymous Employee in Boca Raton, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Tower full-time (More than 10 years)

      Pros

      Benefits and pay are great!

      Cons

      Relocated office to Cary, NC

    7. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at American Tower full-time (More than 10 years)

      Pros

      Culture, benefits, people, flexibility, and pay

      Cons

      Relocation is most likely needed for advancement

      Advice to Management

      None to give. Great company

    8. "Disconnect in Management; Company makes A LOT of money, but also wastes much due to bad processes and poor Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Manager
      Former Employee - Manager
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I worked at American Tower full-time (More than 3 years)

      Pros

      For the most part great people

      Cons

      Base Salaries typically below industry norm. Executive Management out of touch with teams 2 tiers below. Last manager had the WORST Management style ever! Micromanaged and treated employees like infants. Unable to visualize bigger picture and processes, and unable to visualize down stream impacts of her poor decisions. Said Manager was unproductive and clueless of impact.

      For a company who's motto is "Hire good people and Empower them" this manager is absolutely clueless and unproductive. Once heard someone refer to this person and the team as "an abused dog still loves it's owner" Manager's advancement through company was via longevity not performance. Sad.

      Advice to Management

      Perhaps do more anonymous surveys to teams via Survey Monkey (not Internal SharePoint sites) allow teams to be heard and use the feedback to actually make a difference.

    9. "Fine place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Woburn, MA
      Current Employee - Anonymous Employee in Woburn, MA
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at American Tower full-time (More than 5 years)

      Pros

      ATC hires great people and does try to support them.

      Cons

      Management is sometimes out of touch with the realities of the rank and file.

      Advice to Management

      Be careful who you promote and who you let leave.

    10. "Much Work Needed"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Cary, NC
      Former Employee - Anonymous Employee in Cary, NC
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at American Tower full-time (More than 3 years)

      Pros

      Benefits are great. Stock option is a plus

      Cons

      Not worth staying long too much favoritism. Could use a better wage raise program Stock and Bonuses are great but short term

      Advice to Management

      Really need to get their stuff together too much chaos no sense of communication among the departments. Department Structural needs much work. Also, Managment needs to take responsibility and invest in the employees do more promoting with in instead of hiring from with out. This really brings down the self of steam of the team. Need to respect people lives and learn to manage work and life balance.

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