American Tower Reviews | Glassdoor

American Tower Reviews

Updated September 24, 2017
253 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
American Tower Chairman, President, and CEO Jim Taiclet Jr.
Jim Taiclet Jr.
139 Ratings

253 Employee Reviews

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Pros
  • They believe in work/life balance (in 22 reviews)

  • Good Benefits like Mobile Reimbursement and Evening snacks (in 22 reviews)

Cons
  • Unrealistic expectations and poor work/life balance (in 10 reviews)

  • upper management of IT seems uncaring (in 12 reviews)

More Pros and Cons

  1. "The company as a whole is a great company to work for, the noc no so much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NOC Lead Tech in Cary, NC
    Former Employee - NOC Lead Tech in Cary, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Tower full-time (More than 3 years)

    Pros

    Benefits package is great, most departments promote within
    There is a lot of opportunities to grow on the company.
    A lot of involvement with the local community

    Cons

    Departments are independent so it takes a while for upper management to notice bad situations.
    Hr does not investigate complains properly.

    Advice to Management

    They need to conduct more often skip level meetings to get the feedback from all the levels


  2. "NOC Systems Admin"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Tower full-time

    Pros

    can work remotely most of the time

    Cons

    sometimes supervisors forget how valuable a person can be

    Advice to Management

    be more passionate towards good workers

  3. Helpful (1)

    "Atc work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Top Hand in Knoxville, TN
    Former Employee - Top Hand in Knoxville, TN

    I worked at American Tower full-time (More than 5 years)

    Pros

    Good pay, great people to work with

    Cons

    Management isnt the best in upper level


  4. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Tower full-time (More than 5 years)

    Pros

    High Growth company, Exciting Industry, Fantastic performing stock, Compensation includes equity

    Cons

    Not a lot of formal mentoring and career development

    Advice to Management

    Develop mentoring program and a rotational program for people to experience different parts of the company.


  5. "land acquisitons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Tower full-time

    Pros

    Great money and great team of people

    Cons

    management was less than stellar


  6. "Accounting/Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Tower full-time (More than 10 years)

    Pros

    Benefits and pay are great!

    Cons

    Relocated office to Cary, NC


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Tower full-time (More than 10 years)

    Pros

    Culture, benefits, people, flexibility, and pay

    Cons

    Relocation is most likely needed for advancement

    Advice to Management

    None to give. Great company

  8. "Disconnect in Management; Company makes A LOT of money, but also wastes much due to bad processes and poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at American Tower full-time (More than 3 years)

    Pros

    For the most part great people

    Cons

    Base Salaries typically below industry norm. Executive Management out of touch with teams 2 tiers below. Last manager had the WORST Management style ever! Micromanaged and treated employees like infants. Unable to visualize bigger picture and processes, and unable to visualize down stream impacts of her poor decisions. Said Manager was unproductive and clueless of impact.

    For a company who's motto is "Hire good people and Empower them" this manager is absolutely clueless and unproductive. Once heard someone refer to this person and the team as "an abused dog still loves it's owner" Manager's advancement through company was via longevity not performance. Sad.

    Advice to Management

    Perhaps do more anonymous surveys to teams via Survey Monkey (not Internal SharePoint sites) allow teams to be heard and use the feedback to actually make a difference.


  9. "Fine place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woburn, MA
    Current Employee - Anonymous Employee in Woburn, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Tower full-time (More than 5 years)

    Pros

    ATC hires great people and does try to support them.

    Cons

    Management is sometimes out of touch with the realities of the rank and file.

    Advice to Management

    Be careful who you promote and who you let leave.


  10. "Much Work Needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cary, NC
    Former Employee - Anonymous Employee in Cary, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at American Tower full-time (More than 3 years)

    Pros

    Benefits are great. Stock option is a plus

    Cons

    Not worth staying long too much favoritism. Could use a better wage raise program Stock and Bonuses are great but short term

    Advice to Management

    Really need to get their stuff together too much chaos no sense of communication among the departments. Department Structural needs much work. Also, Managment needs to take responsibility and invest in the employees do more promoting with in instead of hiring from with out. This really brings down the self of steam of the team. Need to respect people lives and learn to manage work and life balance.


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