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ArenaNet Reviews

Updated Aug 18, 2022

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Found 116 of over 140 reviews
3.4
61% Recommend to a Friend

Found 115 of over 140 reviews

3.4
61%
Recommend to a Friend
ArenaNet CEO Jeff Anderson
Jeff Anderson
0 Rating

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Top Review Highlights by Sentiment

Pros
Cons
  • "have to pay for own parking, low pay(in 16 reviews)
  • "mediocre pay, egotistical upper management, conflicting messages on work/life balance(in 13 reviews)
  • "Bad dynamic with directors that tend to lead to hostile interactions instead of approachable management.(in 10 reviews)
  • "Compensation is low compared to other places (but so is the crunch time).(in 5 reviews)
  • "You should very carefully plan your budget before accepting a position with ANet as the salaries are considered low for the industry; and in my experience very low for the area.(in 4 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee

    decent workplace

    Aug 18, 2022 - Junior Game Tester 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    a somewhat good work environment

    Cons

    short contract with no hopes of becoming a permanent member

    Be the first to find this review helpful
  2. 4.0
    Former Employee, more than 3 years

    Great place to work

    Jan 23, 2022 - Artist in Bellevue, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, highly collaborative, multiple projects being worked on.

    Cons

    Lots of canceled projects & layoffs- they have a hard time getting new projects to survive for more than a year or two. Existing/Live products were less impacted by these cancellations and layoffs.

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  4. 4.0
    Current Employee

    review

    Feb 21, 2022 - Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    i have a really good balance in work and life

    Cons

    really depends on the team you're on

    Be the first to find this review helpful
  5. 2.0
    Former Employee, more than 1 year

    Terrible parent company and out of control D&I group dragging down a storied studio

    Oct 13, 2021 - Anonymous Employee in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Work life balance is great. - The company and management REALLY does seem to care about employee well-being. We are occasionally granted mental health days studio-wide which I've never seen before and it's very appreciated. - The current day-to-day studio management may be the best it has been in many years. They actually hold people accountable, but that doesn't mean there isn't room for improvement.

    Cons

    Benefits and compensation are around the average or lower in the Seattle area. Growth opportunities are hit and miss. There's a tribalism in this studio that often gets in the way of progress. The D&I group at this studio is unregulated and absolutely out of control. They engage in frequent misguided witch-hunting behaviors and lack the self-awareness to see they are becoming the monster they believe they're fighting. Couple that with an embedded tribal belief system instilled through years of spineless management and lack of oversight and you have a deep-seated cultural problem festering below the surface. ArenaNet's parent company NCSoft is incompetent in understanding the Western games business. They've canceled countless internal projects over the years which is why this ANet has never released anything not named Guild Wars. Take a moment to look at the c-suite. Very few of them are anywhere near qualified enough to run a company let alone a video game company where they have (sometimes literally) zero experience in the industry. It constantly shows in how they decide to invest their dollars, resources, and provide overarching guidance to ANet.

    Continue reading
    5 people found this review helpful
  6. 5.0
    Former Employee, more than 3 years

    Amazing People

    Sep 10, 2021 - Front Desk Receptionist in Bellevue, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -people -team -work -events The company has an amazing office and I loved my team

    Cons

    -pay -vesting of profit-sharing -career growth once you were in a position...its like they forgot about you and didnt think you were capable of doing anything else

    Continue reading
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  7. 2.0
    Current Employee, more than 1 year

    Look Elsewhere. Not what it used to be.

    Sep 27, 2021 - Network Engineer in Bellevue, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Upon hire, flexible, unlimited sick time, mental health focused, burn out focused, employee care focused, this was pre-pandemic. Teammates, other IC's , some managers. Marketed as a career during interview, and year one.

    Cons

    After Re-org, majority of quality of life benefits are lost, pointed towards the policy and handbook. Go elsewhere for more money. Does not invest in the future of employee. Just a job, not a career.

    Continue reading
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  8. 4.0
    Current Employee, more than 3 years

    Great People, Quality Employment

    Apr 21, 2020 - Senior Software Engineer in Bellevue, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, great work-life balance, great supportive people across the board, both in terms of personality, and talent.

    Cons

    The compensation packages are not as competitive as they might be elsewhere. The studio has also struggled to release anything outside of Guild Wars 2 content (which they do a damn good job with) for a long time, so it can be very frustrating to be working on one of the studio's other initiatives.

    Continue reading
    1 person found this review helpful
  9. 5.0
    Current Employee

    Excellent company

    Apr 14, 2021 - Senior Environment Artist in Bellevue, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Extremely good work/life balance. Very employee oriented.

    Cons

    Pay is on the low end for the industry, but not terrible.

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  10. 3.0
    Former Employee, more than 3 years

    Incredible artist culture, poor direction

    Jan 8, 2021 - Environment Artist in Bellevue, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very good environment for an artist to stretch their wings and learn. Excellent snack room. Everyone is extremely friendly. Good amount of PTO. Respect for work life balance.

    Cons

    It has been some time since I was there so things could have changed significantly but at the time of my employment the studio leadership seemed very conflicted about what direction they wanted to head. This lead to many shifts and blows to team morale. Thought it seems may have changed so I’d take that with a grain of salt. Also definitely on the lower end of salary/compensation.

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  11. 5.0
    Current Employee, more than 1 year

    ArenaNet is one of the best places I've worked

    Jan 27, 2021 - Senior Help Desk Engineer in Bellevue, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Best working environment and people to work with

    Cons

    I have no cons to share XD

    Be the first to find this review helpful
Viewing 1 - 10 of 115 Reviews
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ArenaNet Reviews FAQs

ArenaNet has an overall rating of 3.4 out of 5, based on over 140 reviews left anonymously by employees. 61% of employees would recommend working at ArenaNet to a friend and 48% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, ArenaNet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ArenaNet. This rating has improved by 1% over the last 12 months.

61% of ArenaNet employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ArenaNet 4.4 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at ArenaNet to be culture, benefits, coworkers and the cons to be career development, management, senior leadership.

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Glassdoor has 140 ArenaNet reviews submitted anonymously by ArenaNet employees. Read employee reviews and ratings on Glassdoor to decide if ArenaNet is right for you.