Axway Reviews | Glassdoor

Axway Reviews

Updated December 8, 2017
184 reviews

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2.9
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Axway CEO Jean-Marc Lazzari
Jean-Marc Lazzari
48 Ratings

184 Employee Reviews

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Pros
  • Good work-life balance for a "tech company" (in 11 reviews)

  • Great people, very flexible, everyone wants to get the job done the best way possible (in 11 reviews)

Cons
  • Lack of communication between teams, but the situation may be different on each location (in 4 reviews)

  • Avoid product management and product development (in 6 reviews)

More Pros and Cons

  1. Helpful (3)

    "Previously a part of Appcelerator (an acquisition)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Axway full-time

    Pros

    - Great coworkers on the lower end of the org chart
    - Lots of flexibility on when/how you work

    Cons

    - Executive staff were megalomaniacs and would never work for a single company they were employed by again

    - Mostly disorganized and dysfunctional organization that valued


  2. Helpful (2)

    "Software sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Axway full-time

    Pros

    --Variety of products, many with great third-party ratings
    --Many customers; some are frustrated, but I think that's true everywhere
    --Many support employees that will go the extra mile
    --Many top-notch technical/engineering employees

    Cons

    --Pressure from year-long below target revenue results
    --Sales leadership believes solution to revenue decline is more Solution Selling administration/planning
    --Customer Support teams are swamped -- not necessarily because the products have problems (they do), but moreso because there are not enough support reps

    Advice to Management

    Solution Selling, like all sales methodologies, is helpful -- but it won't make up for development or marketing problems. It makes sense to ensure that the sales reps are considering all of the facets of a sales cycle -- but increasing the SS administrative burden on the sales teams might backfire, because they may end up focusing more on the SS documentation requirements than on the actual sales cycle.

  3. Helpful (5)

    "Stunted Growth, Suspect Market Strategy, Limited Technology Vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Axway full-time (More than 3 years)

    Pros

    International company with very diverse workforce. Friendly and capable staff.

    Cons

    Avoid product management and product development. Nothing new coming in any year -- in the near term. Weak technical and product leadership. M&A efforts haven't made $'s in years with questionable market strategy . Recommend staying away -- future very uncertain. Not a 'grow your career' type of company.

    Advice to Management

    Take the company private -- allows you to more easily right size revenue, product strategy. Reshape company cost structure and focus on winner products - the rest can go.


  4. Helpful (5)

    "A French company that is attempting to be modern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Axway full-time (Less than a year)

    Pros

    Flexible working environment including: work from the office, work from home options.

    Good work-life balance for a "tech company". For a tech company, they are pretty easy to work for, not too many emails to answer at night.

    Cons

    Let me start by saying this: my company was acquired by Axway, and they completely ruined everything we had going. What I am about to write may come off as a tad bias, but I will have explanations for them. So read at your own pleasure.

    First off they are French company, and anyone who's anyone should know by now French companies are a joke. Think about it, how many major French companies are you aware of? (And no Louis Vuitton is not a French company, they are French brand owned by an Italian company). Being that they are French they have so much beauracracy for being such a small company. Everything here has red tape and takes to long to get done. One thing they don't seem to understand as a "tech company" is; that it's not the biggest brand that wins anymore, it's usually the fastest company that wins today. They move like a turtle when the rest of the tech industry moves like lightning.

    The funny thing about this company is they know they need to modernize and they badly want too by moving to a SaaS model company. Except the major mistake they made was acquiring two true SaaS companies and breaking all the teams apart. One of the major selling points of SaaS companies is they build cohesion within, and everyone is on the same team. Axway doesn't understand this, they went and broke apart my company almost immediately. Which broke apart: Sales processes, Marketing campaigns & strategies, product updates, engineering updates, support structure. Which means everything went to crap. It became increasingly hostile to do our day to day jobs here. Every day was something different; either we couldn't go to other teams to ask questions for help, or we could but on a conditional basis, or they changed the compensation structure for a team, therefore, forcing that team to only focus on a singular goal rather than the company goal. Not sure that makes sense but in short it became very hard to works as a team, because there was fear you were stepping on someone's toes.

    Instead of leadership stepping up and asking us how they could be better, they simply mandated what was going to happen without asking the employees whether that was going to work.

    Here's the thing, Axway sells boring (but needed) legacy software. So they don't have perspective on what current tech trends are. This no fault of theirs, this is just how things worked out for them as a business. They don't build products, they acquire them. They have successfully acquired a few businesses, but there's really only two true businesses that can bring them forward into the future: Syncplicity and Appcelerator. I obviously came from one of these, and I can tell you they are doing a poor job managing either product.

    It will only be a matter of time before each of these brands fall into oblivion. Syncplicity is going to be muscled out because Axway has no idea how to market them. Appcelerator will be muscled out because they don't have a large market presence anymore, and Axway is doing nothing but putting roadblocks in their development cycles.

    If you're born after 1980 and you're looking to get into a tech company don't bother coming here. Most of the people I've met here are what I would call legacy employees (meaning they have been here for over 8 years). Which means in the tech industry they are dinosaurs. I, unfortunately, cannot recommend anyone coming here unless they like: French companies, lots of red tape (meaning endless cycles of nothing), and they are looking to retire.

    Advice to Management

    Stop hiring ex-IBM executives who sold black boxes with flashing lights on them.

    Stop breaking teams apart and putting the "Axway" sphere of influence on everything.

    Rebrand Syncplicity back to what it was, your color scheme looks like vomit.

    Your biggest mistake was thinking you knew what you were doing with a SaaS company. It's pretty clear you don't. So admit your mistakes, and put someone else in place to manage Syncplicity and Appcelerator. Your current team that leads Syncplicity and Appcelerator is not going to get the job done, and people will keep leaving.

    If you think your current employees are going to stop employees looking at other Bay Area companies to work at? You are sadly mistaken, the only way to stop good employees from leaving is either leave the Bay Area and hire your replacement team for Syncplicity and Appcelerator in Arizona if you guys want to continue to grow these brands. Or hire a new management team to lead Syncplicity and Appcelerator that actually knows the SaaS industry. But I think it's too late for that, the writing is on the wall in the Santa Clara office of how pathetic Axway is. The Bay Area has to many companies that offer better benefits, perks, and better management. This is something that Axway simply cannot compete with.


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Services Consultant III in Phoenix, AZ
    Former Employee - Services Consultant III in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Axway full-time (More than 8 years)

    Pros

    Axway provides an environment that allows you to learn and grow both technically and within your career. It has a good atmosphere and opportunity.

    Cons

    Sometimes the vending machine doesn't work.


  6. Helpful (1)

    "Company under change."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Axway full-time

    Pros

    Exciting, and a lot is happening.

    Cons

    A lot of change in structure, and often unknown to even senior employees.


  7. Helpful (1)

    "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Axway full-time (More than 3 years)

    Pros

    product people really know their stuff and want to do the right things to make it happen. Sales support is very strong

    Cons

    The rest. Bad management, poor focus, poor implementations, etc. The products are built to come in 4th place. Sales is a beating there.

    Advice to Management

    Make changes to the management team. Try and build a culture that is not "beatings will continue until morale improves"

  8. Helpful (1)

    "Director of Product Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Axway full-time

    Pros

    nice company. good vision. decent leadership

    Cons

    limited resources. old projects live on.


  9. Helpful (12)

    "Implosion pending"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Axway full-time

    Pros

    Great people, unfortunately most have left or are completely miserable.

    Cons

    There isn't anything good to say. Management is out of touch and discourages innovative thinking. The company can't get out of its own way with all the bureaucracy and nepotism. If you are a thinker and doer you will fail miserably because you will challenge the status quo. Top brass is out for themselves and shows no respect or appreciation for anyone else. If I could give a no-star rating I would.

    Advice to Management

    Management doesn't take advice.


  10. Helpful (13)

    "Sheer nepotism, delusional and incompetent management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Axway full-time (More than 10 years)

    Pros

    You can meet outstanding people there but the nepotism, the toxic environment and the impotent management are ruining the place

    Cons

    The moment we got acquired by Axway things went south - the bureaucracy skyrocketed and the official promotions/bonuses were halted for the most part.

    Promotions (when they happen) are kept in secret simply because they were no longer earned but negotiated on case by case basis and given to friends and families. They don't want you to know that the only two incompetent people in the team are the only ones promoted from the whole team.

    If you are on L1/H1 visa forget about promotion and salary increase no matter how great you are. They know you have very little options and no leverage, so they will just keep you underpaid. No salary change unless you are part of a certain clique. When you say you are leaving then they start negotiating. This has been Axway's tactic since day one. They even have a separate budget just for that. The performance reviews are joke and predetermined.

    Axway closed the office in Redwood City, CA with a very short notice. The people were told that this is not about money. No one bought that lie. Shortly after they acquired a company in the Silicon Valley. And then another one. Now they are closing even more offices. I am sure the management repeat the same lie over and over again.

    SHEER NEPOTISM! Repeat: SHEER NEPOTISM! In ALL Axway sites I worked and on all levels! Everybody knows who they are but everybody maintains a position of neutrality to keep the paychecks flowing.

    Senior and Principle roles are extremely inflated and have lost any value because they are given to "friends and family". Little to none career growth if you don't have connections and you are not someone's buddy/spouse.

    A lot of people are doing literally nothing when they are in the office let alone when they "work" from home.

    The vast majority of new "products" in the last several years were a complete failure. And the people responsible for this are making good career out of it. No accountability whatsoever. Axway cannot make new successful products. And they always manage to ruin the existing successful products they have acquired from other companies.

    Emails in french all over the place. They are constantly trying to remind you that you are working in a french company. Even emails as short as "The maintenance has completed" and sent to non-french mailing lists are translated in French. Go figure.

    There is maybe only one thing Axway is up-to-date with the latest trends in the corporate world of 21st century - forced diversity and affirmative action hiring. Because of this many incompetent people are getting hired and/or promoted only because there are from a certain group. Axway is all about diversity as long as it is not intellectual diversity.

    It is like government job. A french government job to be precise. Draw your own conclusions.

    Advice to Management

    They need no advice. They like it the way it is! This is their dream job!


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