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CIT Reviews
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Full-timePart-timeApprove of CEO
Ellen Alemany
46 Ratings
Pros
Great company - executive management excellent - great work life balance (in 44 reviews)
Company provides good benefits to employees (in 33 reviews)
Cons
Work/Life balance depends on department but is mostly non-existent (in 9 reviews)
No real management direction, no accountability from senior management (in 16 reviews)
Helpful (1)
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"A very charming company with good work/life balance"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CIT full-time
Pros
A relaxing, enjoyable place to work that allows flexibility between a productive work life and gratifying personal life
Cons
Advancement opportunities are significantly limited
CIT 2017-09-13 16:44 PDT![CIT Logo]()
"Customer service"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at CIT full-time (More than a year)
Pros
Absolutely wonderful benefits when you are permanent
Cons
Still alot of training to do with the reverse mortgage department
Advice to Management
Be more hands on
CIT 2017-09-12 19:23 PDT![CIT Logo]()
"Great"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at CIT full-time
Pros
Great place over all. Great benefits
Cons
I dont have anything bad to say
CIT 2017-09-06 13:32 PDTHelpful (1)
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"Avoid"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at CIT full-time (More than a year)
Pros
Middle management are nice and most of the time easy to work with. The benefits are average, and ok bonus.
Cons
Upper management doesn't really care about employee morale. During a recent meeting with executive VP when asked about employee morale, the reply was "if you're not happy go somewhere else".
Advice to Management
Maybe they should pay more to how employees feel about the company
CIT 2017-09-16 07:15 PDTHelpful (1)
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"Dont Appy"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at CIT full-time (Less than a year)
Pros
Office location is centrally located
Cons
takes too long to get anything completed, too many leaders, not enough workers
Advice to Management
need new management and ask the real workers what is going on
CIT 2017-09-05 11:25 PDTHelpful (1)
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"No appreciation for employees"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
No opinion of CEOI have been working at CIT full-time
Pros
Day to day coworkers
Cons
Bad environment, no career growth opportunities
CIT 2017-09-04 12:49 PDT![CIT Logo]()
"Sales support"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at CIT full-time (More than 5 years)
Pros
Smaller company, newer leadership. depending on what happens in near future, possible growth opportunities.
Cons
Alot of different fires being put out at once. leadership operates in vacuum.
Advice to Management
Change was made at the director level, the next level down can use some new faces and ideas. many of the same approaches being attempted by VP levels and middle management.
CIT 2017-08-21 18:40 PDTHelpful (3)
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"Beware"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at CIT full-time (More than 10 years)
Pros
Some of the people. Work/Life balance. Historically pay/benefits were great though that has changed.
Cons
New management. Lack of direction. Lack of decision making. Morale is horrible.
Advice to Management
You are losing people left and right and can't recruit all-stars. You really need to put employees at the top of the list after customers. The negativity at the company is a cancer.
CIT 2017-08-29 11:08 PDT![CIT Logo]()
"Outdated systems, no regard for employees or customers, lots of temporary employees no career growth opportunities"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at CIT full-time (Less than a year)
Pros
If you are looking for temporary job without employee appreciation look no further
You can now wear jeans until end of year vs other call centers which already offer this dress codeCons
Parking is not free, commute
you are there simply to answer calls, no opportunities for career growth or advancement
Company is worth billions yet computer systems are outdated, employees limited in offering options to customers
Managers lack leadership and could careless about customers or employees, failure to recognize talent and retain employees, no raises or opportunities to advanceAdvice to Management
Stop micromanaging and do something to improve your systems and retain good employees and customers
CIT 2017-09-19 22:23 PDTHelpful (1)
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"Great place to start out"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at CIT full-time (More than 3 years)
Pros
Flexible work schedule and easy to get to the office
Cons
Pay isn't the best in industry
CIT 2017-08-03 10:52 PDT
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