CareSource Reviews | Glassdoor

CareSource Reviews

Updated January 20, 2019
152 reviews

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3.8
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Recommend to a friend
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Erhardt Preitauer
16 Ratings

Employee Reviews

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Pros
  • "Genuine care for members, flexible, decent work-life balance, benefits" (in 9 reviews)

  • "Tons of work from home opportunities which is awesome for family life" (in 8 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Love working at CareSource!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Team Leader in Dayton, OH
    Current Employee - RN Team Leader in Dayton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareSource full-time (More than 10 years)

    Pros

    Beautiful buildings and paid parking. Healthy food options and workout facilities. Many long term employees throughout the company. Some of the best leaders I have ever worked with. This organization remains totally committed to the mission of serving our members. Working from home is the best!

    Cons

    Pace is too fast which is the rule not the exception. Can be very hard to keep up! HR business partners are helpful as are upper management staff but everyone is so busy!

    Advice to Management

    Don’t be discouraged by poor reviews! The good employees are not complaining anonymously on social media. We are enjoying our bonus and great benefits and the pride of what our CEO and our company has done for the city of Dayton and our members.


  2. "Best place I have worked in my life. I take Pride in saying I work for CareSource. They are a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Claims Encounter Data Analyst in Dayton, OH
    Current Employee - Senior Claims Encounter Data Analyst in Dayton, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CareSource full-time (More than 3 years)

    Pros

    Very flexible with work schedule. They have remote, office & desk share opportunities.

    Their benefits are excellent compared to most

    Positive atmosphere, positive company. They do great things for their members & the community.

    There is a lot of room for an individual to grow & advance if desired.

    Most of my management team has been exceptional. They listen, teach & work with the staff to get things done as they need to be.

    Cons

    Pay is below average.

    Quick extensive growth so while that’s a good thing, it has made it challenging. On the positive side of that-They are very concentrated & dedicated on overcoming the issues/concerns that have been brought on by this growth.

    Lots of meetings, some of which could be cut back in my opinion, to allow more time on work

    Training is not very good but I think that is due to everyone being so busy. People are willing to assist & answer questions. With that, there are areas where staffing needs to be increased.

    Advice to Management

    When looking at numbers, pay attention to staffing in areas & work on that. Especially when employees are stating they need more staff. One person for a line of business is never enough for any area.
    AND....take some time to breathe & relax

  3. "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance and Delegation Oversight Manager
    Current Employee - Compliance and Delegation Oversight Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareSource full-time (More than 5 years)

    Pros

    Member focused
    Competitive pay
    Advancement opportunities
    Safe space
    Managers listen and communicate well
    Nice work-life balance
    Good benefits
    Vitality program
    New and exciting culture change

    Cons

    Jumping into markets before being ready
    Pace is very fast at times
    Lots of scrambling to fix issues at times


  4. "Great Place to work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dayton, OH
    Current Employee - Anonymous Employee in Dayton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareSource full-time (More than 8 years)

    Pros

    Member focused.
    Industry Leading.
    Open Communication.
    Great facilities and amenities.
    Flexible work solutions.
    Competitive Benefits Package.

    Cons

    Experienced significant growth quickly; evaluating key processes and policies to make adjustments, where needed.


  5. "More than just a job...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management
    Current Employee - Management
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareSource full-time (More than a year)

    Pros

    A great job with great people and great energy - and we get to make a real difference in the lives of our members.

    Cons

    Lots going on!

    Advice to Management

    The changes are positive, keep doing what you are doing. Being a leader in the industry is hard work but so important!


  6. "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareSource full-time

    Pros

    Great culture, lots of opportunity to move around to other teams, flexible managers

    Cons

    HQ is not in most exciting location (Dayton, OH)


  7. "Fail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CareSource full-time

    Pros

    Good knowledge
    Good step in the door
    WFH opportunity
    Advancement opportunities

    Cons

    Will target you until you quit or put you on a final and then terminate you just as you're about to get off.
    Supervisor doesn't have your back at all!
    Company doesn't appreciate employees at all.
    Scheduling sucks
    Watch your back
    Trust no one
    Won't move you up if not a favorite
    Lack of training
    Throw you into the wolves
    Tells you nothing

    Advice to Management

    Listen to your employees some time.
    They matter too! You need us to continue to have the customers.

  8. Helpful (1)

    "RN PCC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN PCC in Dayton, OH
    Current Employee - RN PCC in Dayton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareSource full-time (More than 3 years)

    Pros

    Tons of work from home opportunities which is awesome for family life. Great salary. Nice bonuses. Friendly, helpful coworkers/managers. Very few weekend/holiday shifts compared to the traditional hospital RN position.

    Cons

    Things are always changing, it can be hard to keep up and there is sometimes a breakdown in communication amongst the team.

    Advice to Management

    Keep up the great work!


  9. "Logistic RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Specialist in Dayton, OH
    Current Employee - Logistics Specialist in Dayton, OH
    Negative Outlook
    No opinion of CEO

    I have been working at CareSource full-time (More than 3 years)

    Pros

    Work from home once proven to company of your abilities and prove productivity numbers are kept at or better yet above average.

    Cons

    Meetings with Director is complicated. Messages she provides is inconsistent and full of holes. Then the managers tell the TL’s to tell us something different because the Director changed her mind again. Hard to have any respect for leadership when the right hand doesn’t know what the left is doing. The Director there needs reviewed because if us as frontline staff would perform the way she does, we would all be on Levels.

    Advice to Management

    Review Director (this more than anything since she is at the top of the food chain) and Managers as well as TL’s true work productivity, decisiveness, ability to pull for clients and staff. Must raise moral. We can’t do it in our own. We need their consistent help.


  10. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Business Analyst in Dayton, OH
    Current Employee - Technical Business Analyst in Dayton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareSource full-time (More than 3 years)

    Pros

    The people are awesome, the company truly cares for their employees. Hard work and dedication is noticed and rewarded.

    Cons

    No cons to speak of at the moment.