Is CareSource a good company to work for?

CareSource has an overall rating of 3.3 out of 5, based on over 898 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 48% of employees would recommend working at CareSource to a friend and 44% have a positive outlook for the business. The best reviews about CareSource have been left by employees working as Director , Team Lead and RN Case Manager .

Does CareSource pay their employees well?

According to anonymously submitted Glassdoor reviews, CareSource employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at CareSource. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CareSource?

48% of CareSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareSource 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at CareSource?

Manager (26) , RN Case Manager (21) , Team Lead (18) , Business Analyst (16) , Director (16) , Case Manager (12) , Customer Care Specialist (10) , Customer Service Representative (10) , Analyst (9) , Registered Nurse (8) , Systems Analyst (8) , Team Leader (8) , Care Manager (7) , Community Health Worker (7) , Customer Care Advocate (7)

What are the pros of working at CareSource according to real employee reviews?

"good 401K & other benefits" ((in 97 reviews)); "Good pay is about the only pro." ((in 59 reviews)); "Low call volume ; 5 claims per call; option to work from home" ((in 49 reviews)); "Bonus is great when you get it" ((in 43 reviews)); "A great work life balance" ((in 36 reviews))

What are the cons of working at CareSource according to real employee reviews?

"Needs better Management in some areas." ((in 39 reviews)); "managers have no idea what is going on half the time" ((in 20 reviews)); "Though upper management is aware of this couldn't take stringent actions." ((in 17 reviews)); "A lot of trainings which isnt bad as CareSource is ahead of the market, but it can interfere with one's ability to maintain task load certain days." ((in 16 reviews)); "There is no communication and you are forced to do things and accept positions even if you don’t want to." ((in 11 reviews))

What are employees saying about CareSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareSource layoffs and their outlook for job security at CareSource in 2026.

What are the top reviewed CareSource locations?

Dayton , Cleveland , Atlanta , Indianapolis , Columbus , Cincinnati , Louisville , Ohio City , Tampa , Little Rock , Mayfield , Chicago , Grand Rapids , Billings , Broken Arrow , Albuquerque , Raleigh , Houston , Texas City , Lorena , Petersburg , Akron , Chillicothe , Springboro , Avon , Lorain , Medina , Hilliard , Vandalia , Toledo

CareSource reviews

3.3

48% would recommend to a friend

(827 total reviews)

Erhardt Preitauer

67% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (827 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareSource has an employee rating of 3.3 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareSource employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

827 reviews

2.0

Jun 24, 2026

Ehhh

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

N/a -the original trainer for my training class was great she ended up separating from the job in the middle of our training

Cons

I think when you first apply the pat information is misleading it says $40k-$52k/year but the base pay is $18.30/hr it isn’t based off experience they are factoring in incentive that you aren’t eligible for until you are out of training and nesting Also they didn’t take my ada form seriously I got it filled out and signed by my doctor as I was told to do by hr and literally they didn’t do anything which made my mental health much worse than it would’ve been if they would’ve helped. Also during training one of the trainers (Chelsea) mic was muted and she was trash talking and cursing about the employee in the training class and she mentioned how it was one trainee who was the topic was the only one who knew how to do the f-ing job it was ridiculous and humiliating for the rest of the training class because now we feel bad because we just heard you say this

CareSource Response

1w

At CareSource, we are committed to fostering a positive and supportive environment for all our employees, prioritizing transparent, two-way communication. Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and take your concerns seriously. We continuously strive to improve our workplace, and your insights are valuable to us.

1.0

Jun 24, 2026

Do not recommend this company

Member services representative

Recommend

CEO approval

Business Outlook

Pros

Working remotely and coworkers are great

Cons

Being micromanaged constantly No sick time you have to earn it like PTO Toxic work environment

CareSource Response

1w

Thank you for sharing your feedback. We're sorry to hear about your experience and take your concerns seriously. We continuously strive to improve our workplace, and your insights are valuable to us.

4.0

Jun 23, 2026

Smart colleagues in a mission-driven environment, but poor leadership

Operation analyst

Recommend

CEO approval

Business Outlook

Pros

Mission driven organization with smart people

Cons

Poor leadership without clear direction

CareSource Response

1w

Thanks for sharing your review with us! We appreciate your feedback.

Viewing 1 - 3 of 827 Reviews

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Jobs at CareSource

instED Virtual Medical Control Physician (Part Time - $120.83 per hour/Remote/Pacific or Mountain Time)

Care Navigator (Remote - Massachusetts)

Team Lead, Customer Care

Communications & Content Governance Specialist III

Onboarding Specialist

CareSource

CareSource reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ehhh

Do not recommend this company

Smart colleagues in a mission-driven environment, but poor leadership

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Jobs at CareSource