Cbeyond Reviews | Glassdoor

Cbeyond Reviews

Updated July 11, 2017
395 reviews

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3.2
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Cbeyond Chairman, President, and CEO Jim Geiger
Jim Geiger
252 Ratings

395 Employee Reviews

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Pros
  • Training is good for fresh out of school entry-level sales reps (in 24 reviews)

  • Great work environment, great co workers, great break room/facilities (in 16 reviews)

Cons
  • Long Hours and demanding goals that could be difficult to achieve (in 35 reviews)

  • days, door to door sales in burned out territories (in 13 reviews)

More Pros and Cons

  1. "Accounts Receivable Specialist"

    StarStarStarStarStar
    Former Employee - Accounts Receivable Specialist in Atlanta, GA
    Former Employee - Accounts Receivable Specialist in Atlanta, GA

    I worked at Cbeyond (More than 5 years)

    Pros

    good company with employees and management

    Cons

    company was bought out by Birch Communication


  2. "Miss Cbeyond"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cbeyond full-time (More than 5 years)

    Pros

    Miss Cbeyond work environment, it was awesome

    Cons

    The one Con is that they sold out to Birch

    Advice to Management

    Miss you guys and gals

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Atlanta, GA
    Former Employee - Sales Manager in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cbeyond full-time

    Pros

    Great culture, opportunity for advancement and ability to learn.

    Cons

    Middle management had a hard time shifting skills to the new directions of the company.

    Advice to Management

    Was a great company many attempt to replicate but few can meet the standard


  4. "Startup Mentality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Engineer in Los Angeles, CA
    Former Employee - Senior Sales Engineer in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cbeyond full-time (More than 8 years)

    Pros

    Easy to get stuff done as the company had a total startup mentality.

    Cons

    Product set was somewhat limited.


  5. "Network Support Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Kennesaw, GA
    Former Employee - Network Engineer in Kennesaw, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cbeyond full-time (More than a year)

    Pros

    Only when it was owned by then CEO Jim Geiger.

    Cons

    Company was sold to another company called Birch Communications.


  6. Helpful (1)

    "Good starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in San Diego, CA
    Former Employee - Sales Representative in San Diego, CA
    Positive Outlook
    No opinion of CEO

    I worked at Cbeyond full-time (Less than a year)

    Pros

    A good starter job. You'll learn the basics of sales. You'll be trained well, which will help you in future jobs. Stick it out for six months if you can. People see that on your resume you stayed for six months and are impressed if they know the company.

    Cons

    They use mind games and treat their managers and sales people poorly. It's not a healthy environment on many levels. That's part of their business model is to churn out sales people.


  7. "Great Place to work"

    StarStarStarStarStar
    Former Employee - Project Coordinator in Atlanta, GA
    Former Employee - Project Coordinator in Atlanta, GA

    I worked at Cbeyond (More than a year)

    Pros

    The culture and people were amazing. It was a family feel.

    Cons

    The sale of the company.

  8. Helpful (1)

    "TSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Anaheim, CA
    Former Employee - Anonymous Employee in Anaheim, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cbeyond (Less than a year)

    Pros

    - gets you interviews with other companies

    Cons

    - terrible sales process
    - micromanagement
    - bad brand


  9. Helpful (1)

    "It's alright"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cbeyond full-time (More than a year)

    Pros

    The people. Definitely the people, hands down

    Cons

    Management had no idea what they were doing are they let go a plethora of people. It went downhill from there

    Advice to Management

    You live & you learn


  10. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Cbeyond full-time (More than 10 years)

    Pros

    Training on the sales process, compensation (only to a certain level), and opportunity. Great leadership, rewards and contests and support among peers. Good experience provided in selling managed services, telecommunications and cloud services to the SMB business sector.

    Cons

    Turnover is definitely a Con. Turnover is popular among both sales people as well as manager, but not upper-level leadership. Confusion among the direction of the company and sales goals/focus was a common issue, especially between 2012 and 2014. The customer experience deteriorated during this time as well.

    Advice to Management

    Put strong leaders in place and compensate top performers better. Be sensitive when changing sales focus and stay consistent whenever possible. Provide better and more effective support systems for customer issues that arise to keep top sales talent from being weighted down with technical and support issues.


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