Cbeyond Reviews

Updated February 9, 2016
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3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Cbeyond Chairman, President, and CEO Jim Geiger
Jim Geiger
239 Ratings

Pros
  • The sales training is some of the best in the industry (in 26 reviews)

  • Training is good for fresh out of school entry-level sales reps (in 23 reviews)

Cons
  • Demand long hours for success and promotion (at least initially) (in 33 reviews)

  • days, door to door sales in burned out territories (in 12 reviews)

More Pros and Cons

368 Employee Reviews

Sort: Popular Rating Date
  1. "Co-op Rotation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Cbeyond full-time (More than a year)

    Pros

    Got to work for three different departments in a growing Telecommunications business and learn all steps of a customer life cycle as well as how strategic partnerships and products were used to market to specific customer base.

    Cons

    Traffic is bad in the area.. and that's the only con


  2. "Right place, wrong time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative in Atlanta, GA
    Former Employee - Territory Sales Representative in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great team environment, great managers who've earned their way up the ranks through their own hard work and skill development.

    Cons

    Management found out too late that the transactional sales model no longer applies in a relational market. The methods our managers taught us became outdated and the senior management was slow to respond to the changing marketplace.

    Advice to Management

    Move with the change


  3. Helpful (1)

    "Senior Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Dallas, TX
    Former Employee - Senior Account Executive in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cbeyond (More than 3 years)

    Pros

    When it was Cbeyond everything was great. Great pay and wonderful, ever-expanding product/service offering with awesome customer care and implementation teams. The people were the best and probably the most significant factor in keeping me there for so long.

    Cons

    Birch acquired the company and reduced it to a shell of what it was. In the months prior to the acquisition I could feel it coming as cutbacks in customer care and implementation were slowly beginning to cause problems and my confidence in selling services.

    Advice to Management

    Re-evaluate the commoditized Internet market in Dallas and the way you treat your employees. Micromanagement will only drive your best people away.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Operations Supervisor"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good people and hard workers

    Cons

    Outdated technologies for businesses, changing company direction


  6. "territory sales representitive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    hard core, east coast style sales mentality

    Cons

    Too many to name. Lures nieve college kids in order to grow managments bottom line. not really sure they were even a real company.

    Advice to Management

    people are people, not numbers.


  7. "Great Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Atlanta, GA
    Former Employee - Intern in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people, great pay for an internship, excellent office

    Cons

    Some executive mismanagement. A little hands off which led to some issues.


  8. "An Experience to Remember!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Outside Sales Executive (7 Months) in Gardena, CA
    Former Employee - Outside Sales Executive (7 Months) in Gardena, CA
    Negative Outlook

    Pros

    This company will teach you a lot about sales. It will teach you how to hunt and close! It will teach you how to be accountable, organized and extremely skilled. The daily meetings and B2B to 50-70 businesses were over kill, but they really did make you learn more to be the best you could be. it taught me a lot and I am grateful for the experience.

    Cons

    long hours, horrible business ethics, sales is sales….but doing anything to get a deal done in a tacky way just didn't feel right.


  9. "Vice President, Fiber and Administration"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Fiber and Administration in Atlanta, GA
    Former Employee - Vice President, Fiber and Administration in Atlanta, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Cbeyond (More than 10 years)

    Pros

    formerly a great enabling environment for upwardly mobile employees

    Cons

    difficult time during last year due to business uncertainty


  10. "Great place to work at when it was Cbeyond"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advocate Team in Atlanta, GA
    Former Employee - Customer Advocate Team in Atlanta, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Cbeyond full-time (More than 8 years)

    Pros

    Great upper management, great potential for growth, SLT was great

    Cons

    Was bought out by Birch


  11. "Great for recent college grads who can't find a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cbeyond full-time

    Pros

    The people that work there are great. Friendly and energetic. I was fortunate to have a great Director of Operations but he has since left.

    Cons

    They overwork you and have unreasonable expectations as to work hours. I often was in the office by 7am and did not get home till 8pm

    Advice to Management

    focus on the satisfaction of customers and the revenue will come.



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