Dataprise reviews

Thank you for your feedback. Working in an omni channel environment where you may need to pivot between various inbound types certainly isn't for everyone. What I can say we've done and will continue to do is bring tools and processes that help our associates focus less on the mundane time-consuming tasks through automation and other AI assistive tools. We've already received some great feedback from the team and will continue to roll out these feature enhancements that improve the overall associate experience. We do have a client first mentality here at Dataprise and often see our associates jump in to help during high volume or event situations. However, we encourage our associates to take their breaks and lunches in accordance with our standard operating procedures.